Troy Kloke
General Sales Manager
Lithia Toyota of Medford
1420 North Riverside Ave
Medford, OR 97501
51 Reviews
Write a Review51 Reviews of Troy Kloke
June 10, 2023
One of the best experiences I’ve had buying a car at a dealership. Thanks for all the help. dealership. Thanks for all the help. More
Other Employees Tagged: Benjamin Barringer, David Solorio
March 22, 2023
Everyone was great! It has been many years since we had bought a new car and we were not looking forward to it. The experience was awesome! We would recommend them to It has been many years since we had bought a new car and we were not looking forward to it. The experience was awesome! We would recommend them to any one looking for a car. More
Other Employees Tagged: John Matthew Uri , Dave
March 19, 2023
They listened and were respectful. They did not try to oversell us. We were given an honest amount for our trade. The vehicle we did get was also priced fairly. Having special circu They did not try to oversell us. We were given an honest amount for our trade. The vehicle we did get was also priced fairly. Having special circumstances they did all they could to make it work. More
Other Employees Tagged: Brian Berg, Steven Kahae
March 18, 2023
Absolutely great experience. Troy and his team did wonderful job helping me buy my new toyota. They made every step a breeze. Troy and his team did wonderful job helping me buy my new toyota. They made every step a breeze. More
Other Employees Tagged: Armando Ledesma Jr. , Neal Cady
January 10, 2023
Buyer beware! No accountability to Toyota for used car sales, Lithia corporate will not return calls, emails, or answer phones, I bought 2 certified pre-owned vehi No accountability to Toyota for used car sales, Lithia corporate will not return calls, emails, or answer phones, I bought 2 certified pre-owned vehicles, not cheap vehicles, one with incorrect front brake pads, one with front alignment issues causing dangerous driving, excessive tire wear, and they witheld that the vehicle was past due for $1,000 in routine maintenance, found dog hair in the cab, driver side speaker buzzes, scratches will not buff out as stated, stereo not updated, can only get oil change at lithia, not transferrable to normal toyota dealer, still do not have the standard keys for the vehicle or the vehicle manufacturer specification sheets, and I had to make them give me an owner's manual. Despite what I was told, if you are out of the area they refuse to utilize other lithia toyotas to help with any issues and demand you return to the dealer. More
Other Employees Tagged: Brian Berg, Bryce Beatty, David Solorio, Armando Ledesma Jr.
December 22, 2022
I was unsure about getting a car because sales people are really pressing but my sales guy Luis didn’t make me feel one ounce of stress. He was very patient and told me not to worry if it wasn’t the best dea really pressing but my sales guy Luis didn’t make me feel one ounce of stress. He was very patient and told me not to worry if it wasn’t the best deal. I gave multiple stipulations to selling my car and he did everything in his power to make most of them happen. I got a great deal AND they paid off my other car. Wonderful service, great cars and a great salesman 👍 More
Other Employees Tagged: John Rogers, Kareem Duncan, Luis Rodriguez
November 19, 2022
Found new damage very next day after taking my truck. went back to dealership to see if they can repair the new damage, and was told by the sales manager that it was my problem and they are not doing any went back to dealership to see if they can repair the new damage, and was told by the sales manager that it was my problem and they are not doing anything about it because they believe it was not done there. The sales manager was okay with loosing me as a customer, and if I did not purchase anymore vehicles from Toyota he was okay with that. More
Other Employees Tagged: Bryce Beatty, David Solorio, Evan Seegmiller, Armando Ledesma Jr.
September 03, 2022
Best place to buy or service a vehicle. Toyota is the best product in the world! Toyota is the best product in the world! More
Other Employees Tagged: Steve Philips, Bryce Beatty, Kareem Duncan, Kerry Phillips, Armando Ledesma Jr., Mike Rapport, Skyler Reagan, Steven Kahae, Luis Rodriguez
August 25, 2022
Luis was such a great guy to work with thru this whole car buying process. Definitely would recommend him to anyone looking to buy a Toyota. You won't be disappointed.☺️ car buying process. Definitely would recommend him to anyone looking to buy a Toyota. You won't be disappointed.☺️ More
Other Employees Tagged: David Solorio, Luis Rodriguez

