Zack Roberts
Zack Roberts at Heritage Ford
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Zack Roberts | Page 3

General Sales Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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4.9
55 Reviews

I grew up in Rutland County, I have always had a passion for vehicles and enjoy talking to people so naturally I ended up in the car business. Growing up in a small town taught me how important it is to take care of people because your word and reputation mean everything. When I am not at work you can catch me outdoors no matter what the season whether its fishing, hiking, or even snowmobiling. Love being a Vermonter.

Dealership Experience

5 yrs, 1 mo

Industry Experience

8 yrs, 10 mos

Languages Spoken

English English

4.9

55 Reviews

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55 Reviews of Zack Roberts

June 19, 2023

Dealership Rating
Employee Rating

Great experience with Charlie, Zack, and Theresa at Heritage Ford! THANK YOU for a fantastic experience. More

by Chad.waryas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Theresa Moss

Jun 19, 2023

Heritage Ford responded

Chad, Thank you for taking the time to share your feedback. and for your kind words for our team! We are so glad to hear that you enjoyed working with them to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 04, 2023

Dealership Rating
Employee Rating

Zach and Celeste made the purchase of our new company truck effortless and easy. Everything was done electronically, and they arranged for delivery of the new vehicle. We would certainly use them again. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers

May 05, 2023

Heritage Ford responded

Tim, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Zack and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 23, 2023

Dealership Rating
Employee Rating

Great experience professional reached out to me about incentives available to me and couldn’t be happier More

by Tom,F-150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede, Theresa Moss

Apr 24, 2023

Heritage Ford responded

Tom, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Turner and our team to shop for your new F-150, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 27, 2023

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Employee Rating

They care about their customers and their needs and will do everything they can do to get you into the vehicle you want. You will not be disappointed. They are more like a family than a dealership. I worked More

by Ian Wood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

Heritage Ford responded

Ian, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice in the future! We are so glad to hear that you enjoyed working with Areg and our team, and that they were able to help find the perfect vehicle for your family. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 07, 2023

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Employee Rating

This is my second purchase from Heritage Ford, also my second from Turner. Both experiences had been nothing but exceptional! Turner and I grew up in the same town, so we had the small town VT connection More

by kfleury729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Turner Ede

Mar 09, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for Turner and our team! We are so glad to hear that you enjoyed working with them, and that they were able to make shopping for your new Ford a smooth and stress free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2023

Dealership Rating
Employee Rating

Bill is exceptional. Vast industry knowledge and experience. Bill and Zack kept every promise, and prioritized long term customer relationships over short term gain. More

by F150-EV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-150 Hybrid, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 31, 2023

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Employee Rating

My husband Rob and I agree that this was one of the best car buying experiences we have had in quite a while. Bill walked us through everything from start to finish. He worked diligently on our behalf with More

by Marianne.green59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2023

Heritage Ford responded

Marianne, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new Ford, and that everything went smoothly from start to finish. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 19, 2022

Dealership Rating
Employee Rating

Very helpful and accommodating and very speedy at getting you in and out of the dealership with my brand new f150. Couldn’t be happier. Thank you! More

by Jenningsk71@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Stock

Dec 20, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for and take home your new F-150, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 11, 2022

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Employee Rating

Excellent customer service very clean Dealership And No back and forth the last truck I purchased from another Dealership 4 hours minimum worst experience ever Heritage Ford less than 1hour It took me long More

by Ctwallace78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Moss, Michael Stock

Dec 13, 2022

Heritage Ford responded

Skip, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Dec 13, 2022

Ctwallace78 responded

Looking forward to it 🍁Thanks again

December 04, 2022

Dealership Rating
Employee Rating

This dealer was great to deal with. The sales person was very knowledgeable about what he sold us. More

by Jagrrii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Turner Ede

Dec 05, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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