24 Massachusetts Volkswagen Dealers

Couldn't have asked for a smoother process for buying a - gianprotano

Couldn't have asked for a smoother process for buying a car. Ramez was extremely helpful and communicated with me every step of the way.

I really did appreciate the up to date communication with - S.Wilder

I really did appreciate the up to date communication with the service staff at VW

Jason, Isaac & Angel were all great. - wlynndecker

Jason, Isaac & Angel were all great. Fun, welcoming, patient, and through. We had to wait a long time to finalize, but it was due to previous customers Angel was helping before us.

My original salesman as always recognizes me & says - GRAFIKSCHMIDT

My original salesman as always recognizes me & says hello. I appreciate that. VW Medford has always taken care of the car & she’s running just fine.

brought my car in for an oil change and asked the staff - COURTNEY.MAY1220

brought my car in for an oil change and asked the staff to take a look at something that was I thought was wrong with the car and they had my car finished in the same day. Pricey, as it's the dealer, but felt the staff was honest and thorough. Would recommend 100%

Very professionally, fast, easy and everyone was very - Danielle O

Very professionally, fast, easy and everyone was very helpful Made buying my car very enjoyable!

Your service department provided excellent service and - al.wright

Your service department provided excellent service and ensure that my Volkswagen was repaired properly Your department was courteous and insured that all my concerns were taken care of

Jimmy and Stephen made the experience of purchasing a - ATM1226

Jimmy and Stephen made the experience of purchasing a vehicle comfortable and easy. If i ever purchase another vehicle i know where to go and who to speak to. Thanks for the great experience Jimmy and Stephen 10/10 would recommend

The sale man was very nice, and helpful and kind to me, - VIOLET620

The sale man was very nice, and helpful and kind to me, and didn’t try to get me into something I didn’t want.

Great Dealership. - stue29

Great Dealership. Made buy a car very easy. Sales staff is very professional and accommodating.

Joe in service kept me informed what was going on during - johnpcosta921

Joe in service kept me informed what was going on during my maintenance appointment and had the car ready for pickup when promised thanks again much appreciated!

Tim Bishop was great. - Smith

Tim Bishop was great. I highly recommend him. I would buy my next car from him again.

Derek helped get me into a ‘24 Taos within 48 hours - ecollins85

Derek helped get me into a ‘24 Taos within 48 hours between arriving to the dealer and when I drove the new vehicle off the lot. Thanks so much for helping me get into my first/new VW!

Great dealership to work with. - J&M

Great dealership to work with. Sal delivered on everything he said. Doug was a great help in financing. Both men were very kind and easy to work with.

Mike Testa made my transition into my new lease so easy . - massimo2005

Mike Testa made my transition into my new lease so easy . He took the time to go over all of my options and also gave me a quick tutorial on every feature in my new Atlas. ( something that the last dealership that I leased from didn’t do ) Go see Mike at Commonwealth VW !!! ⭐️⭐️⭐️⭐️⭐️

I have been a proud owner of anAudi for many years and - Adam B. Hession

I have been a proud owner of anAudi for many years and I have always received quality attention from Fall River Audi thank you for your service and great attention to detail

Gonna have to edit my review here. - boxorandyos

Gonna have to edit my review here. A couple months ago I gladly paid $200 diagnostic proactively for a check engine light that I was concerned with fail my inspection. I was given a whole list of things that should be fixed but told that none of them would be a problem for my inspection. I requested that none of the work be done at the moment and I would be back after getting a good inspection sticker. Today I went for my inspection and failed for exactly what I took my car in for. (My not surprise face). I came back and spoke to Angela who informed me that I would have to do the same diagnostic all over again since it could be a different issue (same exact codes two months later). When I said I wasn't paying for a diagnostic for the same exact issue that wasn't fixed last time and probably wouldn't be fixed this time she tacked on to the conversation that I had previously declined replacing a dust cover wish had gone missing after some work they had done on my turbo. According to her, this dust cover could also trigger these codes related to DPF (mechanic had stated otherwise) and since I declined said work they would not waive the diagnostic. I reminded her that the mechanic had previously said why this cover should be replaced and that it was not related to these codes - personally, I think they should replace the cover since it went missing while the car was in their possession, but I have never pressed this issue. At this point she changed her tone and put a lot of emphasis on that they would absorb the diagnostic fee into any repairs tho they still would not wave the diagnostic fee. I asked if they would also be willing to absorb the last diagnostic fee as well and was told that it was for an unrelated issue so no they could not. End of the day, the first time I am the one that had to tell them that this could be a difficult issue to diagnose while they explained that it would not be an issue - totally false! They could have had a decent job out of this one. Oh well, they said if it was a problem I should just bring it back and they would get to the bottom of it. So that's what I did once I had proof that it was a problem and suddenly apparently we have a whole new story. Original review: These guys have always done me great! They acknowledge my understanding of cars and are willing to communicate on that level. They recognize when I say yes and when I say no. This company understands what it means to work for your customer and while I do most of my own work on my cars I am always happy every time that I do decide to bring my Audi here. Of course prices aren't cheap, I understand I bought an Audi. You get what you pay for. I would honestly say that they are entirely reasonable for a dealership and I will always come back.

Recently purchased my 4th Quirk VW! Excellent... - just j

Recently purchased my 4th Quirk VW! Excellent experience! No nonsense!! GM Jason Thompson made the whole process seamless, and Yuri was a fabulous assist! A dynamic duo! Loving my new 2020 Jetta SEL with Beats by Dre sound system! AMAZING!! Tatsuka was a super phone liaison as well! I also love the service dept. - Jordan is totally go-to!

Our experience was outstanding. - lsrosner

Our experience was outstanding. Jeffrey Ford was excellent! He was professional, knowledgeable, and kind. He followed up and kept us up to date on our purchase with emails and texts.

Easy Purchase - Bob Budding

I walked into Atamian VW with a True Car price quite that Cee, our salesperson, immediately said that he would honor. We test drove a Passat TDI and decided that yes, we liked the car, so we closed the deal. The sales manager tried to sell me an extended warranty, but I simply stated that I could handle the cost of any future repairs. Easy enough. I've since had the car service a few times at Atamian. No problems.

The business manager gave me numbers on a used vehicles. - DandaMan

The business manager gave me numbers on a used vehicles. I was ready to finish the purchase until the GM reached back out to me and bumped up the price by a couple of thousands, using the excuse that the pricing was advertise lowered then they are actually selling it for on many websites. The problem with that is when I spoke to the business manager I never mentioned the price or the website. She simply gave me the numbers I saw on the website without me mentioning it to her. As you can see the GM was trying to pull a fast one on me. I use to work in this business so I know they can bump up the prices on used car as much as they want by a click of a button.

I have been going to Kelly VW since they purchased North... - natasha88

I have been going to Kelly VW since they purchased North Shore VW (where I went for years)and many of the same people work at the Kelly dealership. They are ALWAYS pleasant and helpful and personable. They provide GREAT service for anything from a small tiny adjustment to a major repair. It is not a "typical" car dealership mentality when buying or leasing. There is no pressure to buy or push their agenda....the customer comes first. I would highly recommend them!