The BMW lookout - BmwFresh26
So my 2017 started off pretty bad i would say.My girlfriend was in an accident with my car... Long story short Randy at Bmw told me my car would be ready but then they ran into a few more problems. My 30 day rental through my insurance company ran out has of today. I spoke with Randy and explained the situation, she told me she would get back to me later today posible tommorow feb 3. I leave my phone for about 20 minutes then i realize i had a miss call from BMW. So i called back. Randy told me that BMW would pay take over the payment for my rental for the next few days until my car is ready. Thats what i call being good to your customers... They have wonderful people working at this location. Randy i want to thenk you and Dennis for treating like family...
New lease - jchavies405
Pierre was great he helped me trade In my car and made real easy for me to go into a new car lease I would recommend him.
Leased my new BMW - dimarefashion
I would recommend Habberstad BMW of Bay Shore, They go out of there way to accommodate you when making a sale! I love all the people who work there. Polite, Professional and Honest! Excellent dealership! And there service is perfect!
my 7th bmw - dr k
competetion BMW dealership is the best ! mr Phil laccone sold me 8 cars in 6 years ! quite interesting guy , tries his best to make process very easy , trustworthy guy !! i also recommended few of my friends . i recommend anyone this dealership without any reservation . he offered me free STARBUCKS coffee this time !! amazing PHIL ! keep it up 👍
very good - email@example.com
very good experience. Brandon worked with me and was eager to meet my demands and needs. He got me the best price and the exact car that I wanted on time and with no issues or worries
Great to Work With - RB
Loved working with Joe Kandil our client advisor, Al Liosi, the sales manager and Gary Shapiro in Finance. Would certainly recommend Wide World and my contacts to anyone.
They were ALL ACES!
Great experience - Tomnyc80
I am not used to leave reviews but this one was a must. I like to start saying that i was impressed with this location. After having some misunderstandings with the service advisor the Service Manager Nick got involved and took care of the situation and i was very happy. He arranged for me rental car because my car couldn't get fixed till the next day.
Thanks Again Nick
Dealership provides excellent service! - Lilsagi
I've owned 3 BMWs and I always go back to this dealership. Everyone that works there is so friendly and concerned about the well being of your vehicle. My coolant hose popped and was spraying coolant everywhere, I was in a panic! It was after hours and the dealership was about to close. I was assigned to an advisor named Seth Williams and let me tell you he saved my car and my piece of mind. He was calm and patient although I was in a panic, he went above and beyond to make sure that my car was taken into service and fixed immediately,so that I was able to drive home in less than an hour. I truly appreciate everything that he did for me. I would recommend Seth and Westchester BMW to all of my family and friends!
First New BMW - SLH
I finally purchased my new BMW 428i and I absolutely love it. Chris Cursi was my salesperson and he made my first BMW experience great. He was very patient as we drove about 4 different BMW's until I made my final decision. Chris is really good and I would recommend him highly.
Great Service - Jason0000
My salesman was very professional and courteous. He was well informed with the vehicles they sell, and was very helpful with my purchase. He was patient and answered all my questions and my. If you ever go to BMW of Southampton ask for Van Vasilakos. Excellent salesman!
Great experience - Belladaniela22
I had a wonderful experience and I would definitely recommend this dealership to my family and friends. Dennis was so helpful and went above and behind to help me with my trade in and to expedite the sale. The car is beautiful and I'm so happy. Thank you!
50,000 mile Service Visit - Mgm418
Very pleased with attention , professionalism and attention to detail of Amanda and all Service staff. The Team went above and beyond the call of duty!!!
Awesome! - X5.50iLeaf
I would recommend this dealership to anyone looking for a BMW, the entire sales staff, from my personal sales person Jonathan B, Anthony Sofield in service, my finance manager, shop foreman ....everybody that I came in contact with was extremely professional, very accommodating and I look forward to continued business with the wonderful staff here. Any concerns were immediately addressed. Thanks
Deceptive, Unethical & Unfair Practices - DW
I had a very bad experience at BMW of Freeport. Do Not let their overly welcoming behavior deceive you.
I arrived at 11:am the day of purchase and left after 5pm that afternoon. Noticed later that night the car was delivered without the floor mats. They baited me and sold me a 2016 528I almost $10,000 over the advertised sticker price. After traveling back and fourth 8 times to confront them and to find a resolve for the issue I was approached with more deceptive BS. When I threatened to expose them the General Manager Gregg Vitello and General Sales Manager Matt Dency tried to blind side me even further by offering to customize the lease vehicle with accessories and a free car wash and detail. Even offered to paint the rims Ridiculous!!!!. I declined their offer and I am currently seeking out legal action against BMW of Freeport. This is my fourth leased vehicle and First at BMW of Freeport. I have never experienced anything like this before. An absolute nightmare! Please do your research because I did not. Take someone knowledgeable with you and more importantly do not trust BMW of Freeport staff!!!!
Rani is the man, trust us we went to four dealers during the - Cokea
It has been about a week since we picked up our new (and first ever) BMW from Mamaroneck BMW. We worked with the salesperson, Rani to find the right car for our family's needs. We love Rani and the staff at the dealership. .No kidding the experience from the front of the house to the back was outstanding. In particular our experience from the first interaction with Rani was professional, and he was attentive during the entire process. Note, we can tell from experience, how outstanding Rani and the entire team at Mamaroneck was as we dealt with four other BMW dealerships in NY and CT before buying this car. By -far this team stands out. Management should be very pleased with the results- Rani was great to deal with and we are still singing his praise.
Excellent Experience! - John Reese
My wife & I just bought a new BMW 340 & love it. Dan Nye is our sales rep & he was very helpful finding the car with all the features we wanted. Also, is very knowledgeable on all the features. Thanks Dan! John & Kathy Reese, Ilion, NY
AROGANT , NO INTEGRETY - JT
I live 4 hours away from this dealership. they assured me my brand new BMW was ready for pickup on the day they promised . I arrived at 9, the vehicle was ready for 7 hours. I had to get a hotel room . A few months later I learned they failed to disclose a BMW discount advertised on there web site claiming it was my responsibility to discover the discount. The salesman and the sales manager felt the same way. Ill never but anything from them again .
Best car and best salesperson EVER -- thank you Augie!! - elainesobell
This was hands down the most fun I have ever had buying a car, the nicest salesperson I have ever dealt with, the fairest price I have ever paid, and the nicest car I have ever owned -- a win-win-win-win!!!!
My beloved 2011 BMW X3 was one of Boston Feb. 8 black ice casualties. I wanted a CPO deep blue X3 with a beige interior and all the bells and whistles, just like the car I lost. BMW's exquisite Deep Sea Blue is not a popular color (what is WRONG with you people 😉??) I started with my Boston area dealerships, expanded my search to NH and RI, and finally went online and looked at 100's of cars within 200 miles of Boston. I finally found my dream car at Keeler BMW -- for 5k less than the runner up!
So I called Keeler, and Augie (August Prager), the kindest, most helpful, most fun salesperson imaginable, answered the phone. We went over the specifics, and his car was indeed perfect, as was the price. We were able to do the deal easily from a distance, and, within a week, I was hopping an Amtrack for Pittsfield MA. Augie drove 1hr from Latham NY to Pittsfield, where he met me on the Amtrack station plateform. We put my old plates on my new car, I signed a few papers, and I was off to Boston -- with the Stewart's cookies, English muffins, and adorable BMW teddy bear Augie had waiting for me in the back seat. My car is PERFECT, as was this entire experience. I will be hopping trains for Pittsfield from now on whenever I need a new car. Augie and Keeler BMW, you have earned a customer for life! Thank you!!!
Overpaid incompetent mechanics - Donttreatmebad
BMW Rochester used to have serious attitude. That has gotten better in service, but they are still incompetent. I have had my car in 4 times for the same problem and all I get is more expensive part replacements (their guesses) and no solutions. They always like to suggest the expense parts. For $115 per hour, they should be able to test which part is bad and replace it, not just guess. I can do that! All in all I would be willing to go to them if they could actually fix a problem - I have been waiting months.
Excellent deal and customer service - 2016landcruiser
My hats is off to the manager Peter and my sales person Tim for a very pleasant leasing experience for my new 2016 750xi. I was treated with respect and professionalism from the start.The deal was very competitive, transparent and there were no issues or games and everything was delivered on time and as promised. This team is among the best that I have ever dealt with over the many years that I have leased my 11 past BMW'S and I have dealt with most of the nearby BMW dealerships in the past. My thanks to Orange County BMW for a job well done.
Great place - AB
Gault is great. I bought a new 535xi and I love it. They pick my car up and leave me another when I need service!
Purchased Subaru with help of salesman Tom Ciccarelli - Subarukr51
We purchased a vehicle with Tom's help in 48hours. He was extremely helpful without being pushy. We had a very bad experience last year with a competitor dealership. It took us year to resume our search for a car because of that experience. We have always purchased our cars through Carbone dealerships and really made a mistake going to the competitor. We have learned our lesson. Tom's manner was refreshing and we will recommend him and the Carbone dealership to our family and friends.
very poor costumer service - lakhvir singh
they treat you by you cloths and who you are they think if I'm not white so i can't afford BMW . first i was there looking around foe 30 min at 11.00 am no one was interest to talk us me my wife and kids they were thinking we r there just to chill . so then i went to cashier i asked if everyone is busy . then she oh you guys looking to buy i said yes thats why we are here then they got guy for us he wasn't interest in us he was thinking same thing that we can't afford BMW . good luck guys . we bought 2(bmwx5 2017&BMWX3 2017) car from WESTLAKE BMW of cleveland ohio . i be coming to service to your dealership lets see how will you take us
In New York
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