I recently had a scheduled maintenance on my Toyota - Gypsygirl73
I recently had a scheduled maintenance on my Toyota Corolla. I had a friend meet me in the lobby to have a visit while I waited for the service. We had nice free coffee and enjoyed the gas fireplace. On arrival, Ayush walked me through the process, clearly and professionally. I needed to add tires (WA winter is in full swing) and he said he would arrange it. After I had settled into the lobby, Justin (tire specialist) arrived with a clipboard and answered all my questions, allowed me time to get an affirmation on my choice from my husband via text, and kept me up to date during the rest of the time. When it was time to pay and pick up the car, there was some confusion over the price Justin had quoted me due to a mechanic putting my tire size higher than they were…throughout the awkward situation, both Justin and Ayush worked professionally, and gave the appearance of longtime colleagues (their age would make it seem they hadn’t worked together very long) to resolve the misunderstanding without it being a big deal. I was impressed and will continue taking my service to this location!
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