On 12/7/2013 8:13:16 AM JosephHandy wrote:
This was my first experience servicing my new Audi. The Prestige service department was both friendly and professional. The problem was quickly diagnosed and repaired. Having owned Lexus vehicles for the past 15 years, Prestige service experience exceeds all other dealers.On 12/7/2013 1:52:15 AM Purduepete wrote:
I have been a customer of Elk Grove Audi since 2006 and have always received excellent care for my car and treated exceptionally well each and every time I am there. I simply will not trust my Audi with anyone other than Desi M. at Elk Grove Audi, as he is one of the best Audi Techs on the West Coast! Matt McDougal has always been very professional, yet personal, when he reviews with me the maintenance hat needs to be performed on my car, and the review of the work that had been done. There are never any "gotcha's" with Matt. So after 7 years and my A6 reaching 248k, I came in to purchase another A6. Mike Fallis was excellent to work with for my purchase. He explained everything about the car, had our price set and then wrapped up the paperwork. Couldn't have been easier for me, which doesn't seem typical, but Mike made it that way. He then explained everything about the technology inside the car and even called me the next day to ask me if I had any questions, needed help in any area of technology, and said I can call him at anytime and gave me his cell phone #.
This was just another excellent experience for me at Elk Grove Audi! Thank you!