On 3/4/2014 7:15:56 PM crwdog1 wrote:
I've bought several new cars (and one pre-owned for my in-laws) from Park Place Lexus and continue to be impressed with the level of attention to detail each member of the Park Place team commits to their clients. They are so very thorough and conscientious, it is very refreshing and loyalty-inspiring. I'd shopped Audi and Mercedes prior to buying this car, and both offered exceptional automobiles in the class I was shopping but visiting with Pat sealed the deal at Park Place. Exceptional commitment to customer satisfaction and a true desire to always "make it right"! On 3/5/2014 8:35:14 PM vedenfield wrote:
The Lexus dealership was in the midst of transitioning to the newly renovated building when I was there to purchase my car (my 2nd Lexus from the same dealership). So there really wasn't much in the way of "luxury." But never the less, the entire staff never skipped a beat in providing nothing less than superior service. I wanted for nothing; be it a chair for my niece, directions to the restroom or a bottle of water. But what made the environment appear so pleasant is that I never had to seek anyone out for assistance. Everyone of any position was available to assist me, regardless of what they may have been in the middle of doing. Not one single person ever passed me by without acknowledging me. Don was extra attentive to my needs and concerns, just as he was the first time he and I worked together on my 1st Lexus. Chuck spent time having meaningful conversations with me when Don was in the middle of taking care of business. And Alex was as warm and kind as anyone could be. He took time to discuss the details of the contract to be sure things were tailored to my exact needs. I can't imagine ever shopping anywhere else nor driving anything other than what Lexus of Jacksonville has to offer. Please be sure to let everyone know how grateful I am and what an exceptional job they perform on a daily basis.