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Klaben Chrysler Jeep Dodge Ram
Kent, OH
8,182 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,182 reviews
October 31, 2025
Liz and Jeff in service are exceptional to work with! ! We will definitely use Klaben again. ! We will definitely use Klaben again. More
by alexfire842
October 30, 2025
Chris and staff at Klaben were great to work with. Great communication, easy process A+. Will work with them again in the future. Third car we’ve purchased from them. Great communication, easy process A+. Will work with them again in the future. Third car we’ve purchased from them. More
by Dmoore
October 30, 2025
Took delivery of a new 2025 grand cherokee limited, apparently the vehicle was not thoroughly checked out by the sales staff since the stop/start system was non functional. I was assured that all i had apparently the vehicle was not thoroughly checked out by the sales staff since the stop/start system was non functional. I was assured that all i had to do was drive the vehicle and the system would start functioning..this turned out to be false since we had to schedule a service appointment. We had to wait 2 weeks for the appointment, which was scheduled for 9:30 am in the morning, at that point i was informed that it would be a few days before they could get to it! The service dept contacted me 2 days later to tell me they couldn’t look at it for another 2 days . Not being happy with that, i complained to service that i didn’t find that acceptable. At that point the service manager made an attempt to to have it looked at immediately and they found the problem and repaired it! I stlll had to wait another day to pick the vehicle, but so far so good! The service dept did resolve the issue, and explained why they couldn’t do it sooner, but the whole thing could have been avoided if the vehicle was properly checked out before delivery! The dealership did provide us with a loaner vehicle during the process! More
by ss396jp
Verified CustomerEmployees Worked With
October 30, 2025
Dealership did a wonderful job taking care of my issue. I have no complaints. My sales representative Greg took really good care of me and pointed me in the right direction. The service department took car I have no complaints. My sales representative Greg took really good care of me and pointed me in the right direction. The service department took care of what need to be taken care of, and I am satisfied with all the work that they’ve done. More
by juantke184
October 30, 2025
New review 10-30-25 As always excellent service was received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper re received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper repairs. Joe Hilliard is always professional and goes beyond what is necessary to make sure I am taken care of. All the staff is great. Smiling faces and greetings make you feel at home when you walk in the service department! More
by guygategalinspectionservice
Employees Worked With
October 29, 2025
Cell people were very knowledgeable and very respectable. Would recommend anybody a ask for Ken. Would recommend anybody a ask for Ken. More
by mudd_poppa
Employees Worked With
October 29, 2025
Elizabeth is always very helpful and her communication and responsiveness are unmatched. I appreciate her knowledge as well. and responsiveness are unmatched. I appreciate her knowledge as well. More
by allenm
Employees Worked With
October 29, 2025
There were multiple service writers there. Only Elizabeth was the only one working. While the rest was sitting around on their phones or just sitting there starring at us like we was not there Only Elizabeth was the only one working. While the rest was sitting around on their phones or just sitting there starring at us like we was not there. More
by bkh1971
October 28, 2025
I’m from Pittsburgh and this is the best dealership I have ever dealt with. I buy a lot of vehicles through work and personally this team is great. have ever dealt with. I buy a lot of vehicles through work and personally this team is great. More
by blugaila
October 26, 2025
Service was good. Took less time than expected. Nice waiting area. I will come back. Took less time than expected. Nice waiting area. I will come back. More
by Rich K.
