Back

Autohaus BMW

St. Louis, MO

4.8
3,374 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,374 reviews

November 06, 2022

Great customer service. Everyone at this dealership is extremely friendly and the waiting room is top notch More

by PandaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 05, 2022

The entire process was effortless with no surprises. Larry, the BMW Genius, was the best I have had after 10 BMWs! More

by johnsond88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 05, 2022

Great service, quality people, good communication! All was handled and complete as had been pre scheduled. More

by X3 customer
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 04, 2022

Fantastic facility, and advisor was very communicative during the service process. Patti Kupfer is the best advisor I’ve worked with at any BMW dealership. More

by Bowillis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 04, 2022

The Autohaus team was great to work with through the entire process. Jens Petermann walked alongside me from initial discussion to completion of purchase. Although I live 5 hours away, I look forward to More

by RK3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

November 04, 2022

Great customer service! Suggested offers BMW had currently. My car was taken care of well. More

by Neffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 04, 2022

As always, Autohaus BMW delivers the BEST RESULTS anyone could ever ask for. They are professional, and courteous and ensure the customer experience is best possible. I could go on and I... But I'll just More

by KenWam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

November 03, 2022

Difficult to deal with. . not focused on the customer’s needs and slow to respond. Felt I was constantly chasing them to get information about my purchase.. More

by Steveb
Recommend Dealer
No
Employees Worked With
Steve Zitko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Vivrett
Dec 28, 2022 -

Autohaus BMW responded

Hello Steve, We hope that everything is better and resolved. If not, please contact our General Manager, Joe Emerson at 314-727-8870 to discuss. Thank you!

November 03, 2022

Great service for the people that I met in your retail store and the place is very clean. More

by Mayleichiu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harriet Chan (Bee Chan)
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 02, 2022

Best overall car buying experience ever; from test drive, thru delivery & finance everyone was professional, knowledgeable & attentive to our needs. No pressure buying experience...top rate!! More

by setaylorjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Nov 17, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

...
61
...