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BMW of Westlake
Westlake, OH
4,545 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,545 reviews
November 03, 2024
Very knowledgeable and accommodating. Answered all my questions and emails in real time. Never felt rushed Answered all my questions and emails in real time. Never felt rushed More
by TAMMYFETTERMAN
Verified Customer
November 02, 2024
Cory was very helpful and professional. Advised us if any further action or repairs were needed. Advised us if any further action or repairs were needed. More
by RWDEES
Employees Worked With
November 01, 2024
Kelly is the consummate salesperson. Immediately responds to calls and texts. I’ve had a lot of high end vehicles and haven’t had an experience as easy and stress free as I had with he Immediately responds to calls and texts. I’ve had a lot of high end vehicles and haven’t had an experience as easy and stress free as I had with her. She’s stuck with me for LIFE. I’ll follow her wherever she goes, so keep this girl happy! More
by MARGORNL
November 01, 2024
Matt and the gentleman in the garage that showed me the problem with my BMW went beyond helpful. How do you find such great employees? Not often the case these days. Congratulations! Kathleen Brennan problem with my BMW went beyond helpful. How do you find such great employees? Not often the case these days. Congratulations! Kathleen Brennan More
by kbdaytrade
October 31, 2024
I’m new to Westlake BMW, but had great response. When I took my car in for service. When I took my car in for service. More
by SANFILIPPO_8
Employees Worked With
October 31, 2024
This dealership is great. The service team is very helpful and always efficient and friendly. The service team is very helpful and always efficient and friendly. More
by RICHARD.MCCLANAHAN
Employees Worked With
October 31, 2024
BMW of Westlake has a great sales department and service department very informative and nice people department very informative and nice people More
by ssorber
October 31, 2024
I went to BMW of Westlake with no appointment to see if the can squeeze me in. I needed tires for my car . They accommodated me and took care of my issue. Thank you Andrew and thank you BMW the can squeeze me in. I needed tires for my car . They accommodated me and took care of my issue. Thank you Andrew and thank you BMW More
by NATEMANSOUR1
October 31, 2024
A fantastic experience as always. This the second car I’ve purchased from John and it won’t be the last, Thanks John for a great experience! This the second car I’ve purchased from John and it won’t be the last, Thanks John for a great experience! More
by tphiggins44107
October 30, 2024
Brittany is the best service manager I have ever had. She has always done everything to help when I need to bring in one of my BMW’s She has always done everything to help when I need to bring in one of my BMW’s More
by RWFARRO
Employees Worked With
