DCH Wappingers Falls Toyota | Page 3

Do not get your car inspected here. They lied to me about my tires and brakes needing to be replaced. They failed my inspection. I had a weird feeling and took it to a different garage They lied to me about my tires and brakes needing to be replaced. They failed my inspection. I had a weird feeling and took it to a different garage and they said I would not have failed Inspection and I have another season on my brake pads.They also are a big dealership so will just take your money and move on to the next. They lost me as a customer for my next new car. More

My first time getting a used car from a dealer and they made it quick and easy made it quick and easy More

I received satisfactory care. Although I felt pressured to finance the sale and received a deflation in service when I decided not to finance. It was palpable. Although I felt pressured to finance the sale and received a deflation in service when I decided not to finance. It was palpable. More

The person is very good and excellent attention good service Mr Rivera thank for your assistance in my cars service Mr Rivera thank for your assistance in my cars More

There is good service and good communication. Everyone is nice and the work is of good quality. Everyone is nice and the work is of good quality. More

Poor Management Experience with Daryl, Saved Only by Two Great Employees I recently purchased a vehicle from DCH Wappingers Falls Toyota, and while I love the car and appreciate the finance and sales sup Great Employees I recently purchased a vehicle from DCH Wappingers Falls Toyota, and while I love the car and appreciate the finance and sales support, my experience was overwhelmingly stressful and frustrating—mainly because of the behavior of Sales Manager Daryl Callahan. Over three separate visits, I was misled about optional add-ons like Pulse and NitroFill, which I made clear I did not want or need. Despite stating multiple times (in person and on the phone) that I wanted to stick to the advertised price and stay within my budget, I was pressured and told these extras were “mandatory.” When I finally stood my ground, I was told I was being disrespectful—simply for trying to be heard. This is not the “hassle-free, pressure-free” experience the dealership advertises. The ONLY reason I completed the purchase was thanks to Anthony Fakhoury and Jaime Garcia. Their professionalism, empathy, and ability to actually listen made a huge difference. They treated me and my family with respect and helped us finish the process with dignity. If you go to this dealership, ask for them specifically. Management, however, seriously needs to revisit how they handle customers—especially ones who come ready to buy. More

Amazing dealership very helpful and the process was so smooth and painless would recommend to anyone smooth and painless would recommend to anyone More

I would absolutely recommend DCH Toyota and MICHAEL and Robert Goldberg and Darrell, very professional Robert Goldberg and Darrell, very professional More

Thank you for your support and fine service your dealership is one of the best in the region dealership is one of the best in the region More

Good service. Mr. Rivera listened to my concerns about the car and resolve the problem. Mr. Rivera listened to my concerns about the car and resolve the problem. More