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DCH Wappingers Falls Toyota

Wappingers Falls, NY

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At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,652 reviews

March 14, 2026

I was told service would take an hour and a half. I was there over 3 hours, and did not add any additional services during my visit More

by KEVINJONES1991
Recommend Dealer
No
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 14, 2026 -

DCH Wappingers Falls Toyota responded

Kevin, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 14, 2026

They made the process extremely stress free and easy. I drove from 3 hours away for a vehicle I’ve been looking for. I will 100% drive that far again just for this dealership. I wasn't pressured into any More

by AMANION125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re thrilled to hear your visit was stress-free and easy, and that you found the vehicle you’ve been looking for. We appreciate your trust and are honored that you’d drive three hours to visit our dealership again!

March 14, 2026

They tried to upsell services not immediately required …. One small light bulb above my license plate coasted me $40 , very unpleasant and tasteless experience More

by RS21966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 14, 2026

Pleasant, courteous and professional! He said it would take about 45 minutes and that's exactly how long it took for service. More

by Pzcastle1029
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad to hear you had a pleasant and professional experience, and that the service was completed right on time. We appreciate your support and look forward to assisting you again.

March 14, 2026

Very professional, polite, informative, especially one of your sales managers. Daryl. He made me feel very comfortable to do business with and like the fact there was no xx. And my salesman Joseph couldn't a More

by MARKAGAMMA
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
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Mar 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear that Daryl and Joseph provided a professional, informative, and comfortable experience for you. It’s great to know our team made the process straightforward and enjoyable. We appreciate your support and hope you enjoy your new vehicle!

March 13, 2026

Sales person Steve had multiple clients at same time. Had to wait 30 mins to get car for text drive. Another 40 min for getting papers sent to Kevin. Actually Joe (sales manger ) stepped in to get keys a More

by Robbyxmanatt
Recommend Dealer
Yes
Employees Worked With
Steve and Kevin
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Mar 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback with us. We apologize for the wait during your visit, but we appreciate your patience. We’re glad Joe was able to step in and assist with the test drive and help move the process along. We also appreciate your kind words about Kevin and will be sure to share your feedback with the team. Thank you for choosing us, and we hope you enjoy your new vehicle!

March 13, 2026

They were unresponsive on the phone & not interested after the sale. Service after the sale about the vehicle was poor. More

by MTSKIS3
Recommend Dealer
No
Employees Worked With
Matthew who did a good job
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Mar 14, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 13, 2026

The video is a brilliant touch! I purchase my Kia there. I like Mike Newshom. My experience with him and the manager was a 5 also. More

by ASOLICITO
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
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Mar 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We’re glad you enjoyed the service video and that you had a positive experience purchasing your Kia with Mike and our manager. We appreciate your support and look forward to helping you again in the future. 🚗

March 12, 2026

A great place with friendly staff and caring staff! The technicians do a great job on my car!! The place is very clean and comfortable. More

by SKADIDLER507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re glad you find our team friendly and caring, and that you’re happy with the work our technicians do. We also appreciate you noticing our clean and comfortable facility. It means a lot to us.

March 12, 2026

Great service. Do excellent work. Very friendly I like that you make a video showing the work you do. More

by SKADIDLER507
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Mar 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad you enjoyed the service and found our team friendly. We’re happy the video helped you see the work we do, and we appreciate your feedback.

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