DCH Wappingers Falls Toyota

I drove 2 hours to get to the dealership and it was the easiest and quickest transaction I have ever done with a dealership. I couldn’t be happier. easiest and quickest transaction I have ever done with a dealership. I couldn’t be happier. More

Have been leasing my cars with this dealer for 9 years now and all I can say is they are great! now and all I can say is they are great! More

Great experience. The people that helped me were so awesome and attentive. Made purchasing my RAV4 a breeze The people that helped me were so awesome and attentive. Made purchasing my RAV4 a breeze More

I was there for a NYS Inspection (free because I had purchased the car there) which happens to be registered in my husband’s name. I had made the appt weeks in advance, but when I showed up was told th purchased the car there) which happens to be registered in my husband’s name. I had made the appt weeks in advance, but when I showed up was told that the “machine” was down, and I would have to come back the next day. I returned for the second appointment, gave Lauren my name (and noted that it was not the surname in the database) and phone number, and reminded her that I would be waiting in the assigned area. Two hours later, I was still there. Then my husband checked HIS text messages (he was home, 20 miles away), and there was one from the dealership which he then forwarded to me. As is typically the case, there were recommended repairs totaling hundreds of dollars which I declined, but the car had passed inspection. I went to Lauren and complained why I had not been found in the waiting area or at least communicated with. She gave me “attitude” and said she would have the car brought around. I went back to the waiting area, waited another 10 minutes … still no car. I went to her desk and said I would wait there for my car. She went to the repair area to find my car, and after another wait, my car was finally brought around and she gave me the paperwork showing a passed inspection. More

Typical dealership with dark pressure undercurrents. Employees tense, frightened, unhappy. Service seems efficient with all the bells and whistles. Absolutely loath buying process, especially with fin Employees tense, frightened, unhappy. Service seems efficient with all the bells and whistles. Absolutely loath buying process, especially with finance/service person. You certainly got your pound of flesh out of me. But, it is a Toyota and I expect that it will get to 2000K miles when my service contract expires. More

Whole process was smooth and efficient. Josh helped get me into just car I needed with professionalism. Josh helped get me into just car I needed with professionalism. More

Courteous, easy explanations. Clean waiting area. All the staff encountered was very pleasant. Thank you. Clean waiting area. All the staff encountered was very pleasant. Thank you. More

Kurt was a wonderful and knowledgeable car dealer at DCH. Very friendly and able to answer all of my questions. Very friendly and able to answer all of my questions. More

It starts when you enter the Toyota dealership. Everybody is very cooperative from the desk to the mechanics and I really enjoy the video that they show what’s going on with your car and your tires Everybody is very cooperative from the desk to the mechanics and I really enjoy the video that they show what’s going on with your car and your tires and your brakes and your overall condition of my truck I plan on taking my car there for every bit of this work that it might need in the future thank you More

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