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Family Hyundai
Tinley Park, IL
8,752 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,752 reviews
March 14, 2023
Very easy to work with. Buying was easy and painless and very good group of people. Buying was easy and painless and very good group of people. More
by SHAWNTACKETT
Verified Customer
Helpful March 14, 2023
Everyone was kind and answered any questions I had. No issues at all. Very professional No issues at all. Very professional More
by STOLARSKI86
March 14, 2023
PJ was great at securing me a vehicle despite the challenges in inventory for what I was looking for. Very flexible and made things smooth. challenges in inventory for what I was looking for. Very flexible and made things smooth. More
by NIKKERNOO20
March 14, 2023
Good customer service with Al and Colin. I have no complaints at the moment. Will evaluate future service as I have them. I have no complaints at the moment. Will evaluate future service as I have them. More
by JCNASH123
March 13, 2023
They provide great service and reasonable prices. I have had excellent dealings with Colin and Crystal. I have had excellent dealings with Colin and Crystal. More
by peter.walsh
March 13, 2023
It was easy to get my car purchased. Austin was fantastic. Al was great getting some add one done with the new Santa Fe Austin was fantastic. Al was great getting some add one done with the new Santa Fe More
by PLESHA925
March 13, 2023
Bad experience with advisor named PARKER. He did not keep informed of vehical progress at all. I was waiting over 2 hrs before I reached out and texted him for status. Rather than coming out He did not keep informed of vehical progress at all. I was waiting over 2 hrs before I reached out and texted him for status. Rather than coming out to waiting room to speak to me, he called me 10 min later on my phone to tell me what addition work I needed.( How long would me and my car have waited if I didn't reach out to him?) After 2 1/2 more hours I again texted him on vehical progress. He responded about 10 minutes later by text telling me vehical would be ready in 20-25 min. 45 min later I had to text him again to find out what was happening. He came out 10 min later telling me my car was ready.(again if I didn't reach out to him, how long would I have waited?!) All the other customers in the waiting area had their advisors coming out to give them updates...not me. In addition to that aggravation, I had specifically asked for synthetic BLEND oil change but ended up with and charged for a FULL SYNTHETIC change. PARKER needs coaching. I have been well satisfied here on prior visits but definitely not this time. More
by jespoc
Employees Worked With
Parker
March 13, 2023
Service has always been first rate. Thankfully. I’ve been to other places, but none better than this location Thankfully. I’ve been to other places, but none better than this location More
by NALLEN9
Employees Worked With
March 12, 2023
This is my first time at this dealership and I’m excited for the journey im about to take on with this dealership for the journey im about to take on with this dealership More
by S.SHARDAE
Employees Worked With
March 12, 2023
The building was being updated and very clean. Kristina team worked well to get us out efficiently with all paper signed. Kristina team worked well to get us out efficiently with all paper signed. More
by JCLM89
