Ferman BMW

Yrly chk up Left the car and was completed 4 hrs later . Jimmy as always took great care of us. Hire more professionals like him. Have bought 6 cars from Steve Left the car and was completed 4 hrs later . Jimmy as always took great care of us. Hire more professionals like him. Have bought 6 cars from Steve over the last several years . We are a two BMW family. Philip Boone who you all fired was the best rep/sales ever. Steve took over and is cery very good as well. Still am annoyed at ghe way Boone was treated. Bought three from him. Hire more like Steve and Jimmy. More

First visit and I was impressed! Great customer service from the greeter and Jimmy Whaley. Very efficient process and a comfortable lounge, Work was completed when promised. Jimmy wa Great customer service from the greeter and Jimmy Whaley. Very efficient process and a comfortable lounge, Work was completed when promised. Jimmy was outstanding and followed up to make sure everything was fine. More

Great services!!!! I’ve work on that car business for 17 years and the attention from the manager to the sale consultant was amazing!! Highly recommend Ferman Bmw I’ve work on that car business for 17 years and the attention from the manager to the sale consultant was amazing!! Highly recommend Ferman Bmw! More

Great service Excellent, consistent customer service. Prompt work at appointment time. Accommodating staff who provided me with a loaner car during service time an Excellent, consistent customer service. Prompt work at appointment time. Accommodating staff who provided me with a loaner car during service time and explained repairs in detail. More

Always courteous and efficient Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. More

Repeat customer that's STILL satisfied with Ferman BMW. Thanks to Gary Mack, Alan Mazur, and Scott Douglas for making my transaction so great. Whoever is reading this needs to ask about the Performance Deli Thanks to Gary Mack, Alan Mazur, and Scott Douglas for making my transaction so great. Whoever is reading this needs to ask about the Performance Delivery in Greenville, SC. The most FANTASTIC car pickup/delivery experience ever. Ferman made it happen, and BMW came through. Can't wait to do another deal so I can do it all over again! More

Perfect! Five stars! My experience was amazing, from Tom Horton, the salesperson to Derrick Snyder, pre-owned vehicle Service Manager. The professionalisms of the team is My experience was amazing, from Tom Horton, the salesperson to Derrick Snyder, pre-owned vehicle Service Manager. The professionalisms of the team is definetly and top priority. Tom has gone above and beyond to ensure that all our agreements are followed and to ensure.a total customer satisfaction. Derrick has ensured to follow up on a couple of unforseen issues, nevertheless always keeping me on the loop during the process, a true testament to great customer service. Even Steve the technician took the time to further explaing in detail the operations of the M3 engine. Even Alan in the new car department offered to help me with a request from a vehicle that is not even a new purchase. I’ll definetly recomend all my relatives and friends to the Ferman BMW family and will come back for another BMW. More

2nd time for a water pump replacement! I headed out to the dealership but never made it my X5 overheated needed a tow truck use my own AAA. Did get a loaner was repaired in a day however 7 I headed out to the dealership but never made it my X5 overheated needed a tow truck use my own AAA. Did get a loaner was repaired in a day however 7 months on a brand new water pump is unacceptable! Was never given a reason what exactly happened other than it died! More

Great Service Jamie Annese is amazing. Friendly and efficient!! They got me in and out in a very timely manner and all my issues were taken care of. Jamie Annese is amazing. Friendly and efficient!! They got me in and out in a very timely manner and all my issues were taken care of. More

Service I worked with Robert and he was sensational. He stayed with me throughout the process. I would recommend Ferman to anyone looking to purchase a BMW. I worked with Robert and he was sensational. He stayed with me throughout the process. I would recommend Ferman to anyone looking to purchase a BMW. More