Five Star Ford

Great salesman and very professional Mr. McLemore worked hard to get me the best deal possible. His customer service was excellent and I would recommend Five Star Ford and Ken McLemore i Mr. McLemore worked hard to get me the best deal possible. His customer service was excellent and I would recommend Five Star Ford and Ken McLemore in particular. More

Excellent Service From Start To Finish! From the minute I walked in the door, great customer service was evident. My salesman, John Hilsinger, was awesome to work with. He did not hard sel From the minute I walked in the door, great customer service was evident. My salesman, John Hilsinger, was awesome to work with. He did not hard sell me, instead, he listened to me and addressed my wants and needs. Butch Smith was my finance advisor. He was very friendly and knowledgeable and a pleasure to work with. Sam O'Reggio, Aftermarket Manager, was very helpful in explaining the aftermarket items I added to my truck. If you are looking for great customer service and a pleasant auto/truck buying experience, go to Five Star Ford in North Richland Hills, TX. More

Outstanding Service This is our second purchase from Five Star. Jason was “Johnny on the spot” with all our needs and request. He was great to work with and very persona This is our second purchase from Five Star. Jason was “Johnny on the spot” with all our needs and request. He was great to work with and very personable. Everyone made our buying process easy and enjoyable. Thanks again Five Star Ford !! Jack & Diann P. More

Good Experience Five Star Ford did a good job of making this process easy, I enjoyed working with Carlton and Tut. I will definitely look here again when the need ari Five Star Ford did a good job of making this process easy, I enjoyed working with Carlton and Tut. I will definitely look here again when the need arises. More

Best car buying experience ever This was the best car buying experience I have had. We came in to turn in a lease were given all our options to either lease again, purchase our curr This was the best car buying experience I have had. We came in to turn in a lease were given all our options to either lease again, purchase our current truck or get a new truck. We ended up buying a new truck because they worked hard to get us what we wanted in the price range we needed. Everyone was very nice and answered all questions we had, which made us feel like we could make the correct decision for us. I would highly recommend Eddie our salesman. More

Kindness Excellent and kind service. Treated me like I was special. Efficient. They did not take all day to sell me a truck. In addition to great service fro Excellent and kind service. Treated me like I was special. Efficient. They did not take all day to sell me a truck. In addition to great service from Justin and Jonathan, Tut Edwards is very genuine great at explaining all paperwork and options More

Bought a new Escape My husband and myself went in and traded in our Fiesta today on a new Escape. We dealt with Alfred El-Darazi as our salesman, and Tut Edwards as the My husband and myself went in and traded in our Fiesta today on a new Escape. We dealt with Alfred El-Darazi as our salesman, and Tut Edwards as the finance man, and both of them could not have been nicer, more professional, and both were so helpful at explaining everything about the new car and everything it does. LOVE, LOVE this place!! More

Awesome Experience We had a wonderful experience with Hector and our financial person. Both men were very kind and helpful! I recommend this place highly! Awesome busine We had a wonderful experience with Hector and our financial person. Both men were very kind and helpful! I recommend this place highly! Awesome business! More

Buying a New 2018 Explorer Had a wonderful buying experience with Five Star Ford. The entire team from Sales to IT Education made everything easy. I was a happy customer. Had a wonderful buying experience with Five Star Ford. The entire team from Sales to IT Education made everything easy. I was a happy customer. More

Purchase online, by phone and by mail. I was in a collision that totalled my 2013 Lariat. When settled with insurance, I was able to shop the state of Texas online for the best new replace I was in a collision that totalled my 2013 Lariat. When settled with insurance, I was able to shop the state of Texas online for the best new replacement. This deal was found at 5 Star Ford NRH. Once I made my decision, contacting 5 Star by internet and phone was simple and easy. I received an immediate reply from a very friendly and helpful sales associate named Diron Lintz. He and fellow associate Randy Rennert and Financial associate David Welch facilitated the purchase from there. Diron, Randy and David were professionals who were able to help me purchase this new Lariat from a location four hours away. Every transaction occured via a process made simple by these gentlemen. We used online applications, debit transactions, phone calls, emails and overnight UPS and cashier check services to achieve an efficient purchase. On my first day off work I flew to Dallas where Diron met me at my gate at 615AM. He drove me to and treated me to breakfast, shared personal family photos with me and treated me like family, Diron got me into the dealership before opening and introduced me to Randy. Randy finalized the deal quickly as I stated time was my most expensive asset for the day. He presented a cleaned and detailed Lariat that I chose, went over the new features then wished me qell. That's all I wanted, and I got what I wanted. Go see these men if you want to be taken care of in a professional and courteous way while getting the best vehicle and services available. More