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Hartford Toyota

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,762 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,762 reviews

April 03, 2023

Kaleb was very responsive once we found the right medium - text messaging. I did not like way dealership increased price above MSRP. Ultimately we got to an agreeable price, but I thought that old style m More

by jim.flanders
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaleb Desvignes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Hartford Toyota responded

Thank you for bringing this to our attention, Jim, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a 5-star experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

Helpful
April 02, 2023

I was very disappointed that I was being charged over $200 additional to snap the back of my passenger's side mirror on and that is with me spending almost $8,000 on repairs. Really!? More

by everton15352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Hugo and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

Helpful
April 01, 2023

Bo and Chris were fantastic. Great customer service and quick turnaround to get my truck back on the road. Thank you!! More

by Kissanewilliam91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mojsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Hartford Toyota responded

Thank you for your very kind review. Bo, Chris, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

Helpful
April 01, 2023

Jen was fantastic at her job and was able to help me get better numbers. More

by Ashley.Hogg.ct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Hartford Toyota responded

Ashley, Thank you for taking the time to share your feedback with us. Jennifer and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

Helpful
March 31, 2023

Jenn and Bri were wonderful to work with! Made the experience very enjoyable and we walked out with 2 amazing cars! More

by Louis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Hartford Toyota responded

Louis, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. Jennifer and Brianna truly appreciate your feedback! The Team at Hartford Toyota

Helpful
March 31, 2023

Customer service is great but service is a bit too expensive! Had to go to a small repair shop to do the repair. At less than half the cost. More

by tagorski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Janice met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
March 29, 2023

Jennette gave ne great Service and was very patient with me . Bri the business the manager was great Both wonderful people More

by Rafaelquiles1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with Jeannette and Bri. We're glad to hear they delivered such a great experience! The Team at Hartford Toyota

Helpful
March 28, 2023

Fast service nice people professional personable friendly explain nice easy speedy nice cars good experience More

by daleyannamarie45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
March 28, 2023

mi experiencia en hartford toyota fue placentera y de verdad recomiendo a cualquier persona a More

by luis.duran.md47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

Helpful
March 28, 2023

This is my 3rd vehicle I've purchased at Hartford Toyota. I continue to purchase my vehicle's here is due to the superb service I get starting with the sales department, ending with the outstanding service i More

by ekb0108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard McAllister, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rosemond in Finance.
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Mar 29, 2023 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

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