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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,221 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,221 reviews

April 16, 2024

Always a great experience with Mikel - him and Derek were great at finding an ideal vehicle. Highly recommend ! More

by Kkosovrasti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Beauieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKEL KOTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know that Mikel and Derek were able to assist you in finding the perfect vehicle at Herb Chambers Toyota of Auburn. Thanks for your recommendation!

April 16, 2024

It was a great experience as always they explain everything to you they even showed a video of what they need to fix More

by ANGELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Herb Chambers Toyota of Auburn responded

Angela, we're delighted to know you had a great experience at Herb Chambers Toyota of Auburn. We always aim for clear communication and it's wonderful that our team was able to provide this for you!

April 15, 2024

The service rep. Was polite and professional He kept me well informed as to what was going to be done to my vehicle and what it would cost. More

by annseverance50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a positive experience with our service rep at Herb Chambers Toyota of Auburn. We look forward to serving you again! Safe travels!

April 15, 2024

Arrived promptly and was greeted by tech. Service was completed quickly and without any delays. Alyssa was pleasant and professional. More

by Minertj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know that you had a prompt and efficient service experience with us at Herb Chambers Toyota of Auburn. Thank you for recognizing Alyssa's professionalism!

April 14, 2024

Friendly and fast service. I appreciate the update on my vehicle and what will need to be addressed at my next visit with a quote to prepare for cost. Overall amazing customer More

by SandraD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

Sandra, we're glad to know you had a positive experience with Kevin and our team at Herb Chambers Toyota of Auburn. We always aim for efficient service while keeping customers informed about their vehicle's needs. Thanks for the review!

April 13, 2024

Fast efficient service. Answered all my concerns. Jennifer was pleasant and professional throughout. Would recommend this Dealership More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Steve, we're glad to know Jennifer and our team at Herb Chambers Toyota of Auburn were able to provide you with fast and efficient service. We look forward to serving you again! Safe travels!

April 12, 2024

My appt was for 5:30. , Julian I greated my immediately. Took my car for service. Explained to my whole procedure. 22 minutes later my vehicle was done.. Great expy with Ju More

by fafahalinka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

Fafahalinka, we're delighted to know that Julian provided you with such a prompt and efficient service at Herb Chambers Toyota of Auburn. Thanks for sharing your great experience!

April 12, 2024

Helpful and friendly service, but very, very, very expensive for the work that was provided. It was something only dealers can do, and I know they all gouge. It’s what was expected, but I don’t like i More

by ???
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Heineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Herb Chambers Toyota of Auburn responded

We appreciate the feedback and star rating. We hope to see you next time and encourage you to reach out if you have concerns to share with us. We would be happy to discuss them with you. Please feel free to contact me personally. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

April 12, 2024

Second car and will not go anywhere else to buy a car. Thank you for all your help. More

by Shaun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Licea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Toyota of Auburn responded

All of us at Herb Chambers Toyota of Auburn are happy to see this wonderful feedback! Thank you, Shaun!

April 11, 2024

I highly recommend going to this dealership to buy car or truck and then have it serviced by them. All very nice people working there More

by Don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a positive experience at Herb Chambers Toyota of Auburn! We appreciate your recommendation and look forward to assisting with any future service needs. Safe travels in your new vehicle!

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