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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,385 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,385 reviews

January 17, 2024

Excellent service center! They assessed my cars issues and even had the repair completed by the end of the day! Faster than I even expected. More

by carencbancroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with our service department! Our team takes pride in providing efficient service, and we're pleased to know that we were able to assess and repair your car by the end of the day, surpassing your expectations. Your satisfaction is our utmost priority, and we value your trust in us. If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to the opportunity to continue exceeding your expectations! Warm Regards, Jackson Acura Team

Helpful
January 17, 2024

Rob was an outstanding sales representative, very professional and always timely in all communication. Joe C. More

by jlcaruso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that Rob provided you with outstanding service. Being professional and timely in communication is crucial to us, and we're delighted that Rob exceeded your expectations in these areas. Your feedback is greatly appreciated, and we'll be sure to pass along your compliments to Rob. If there's anything else we can assist you with, please feel free to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Helpful
January 16, 2024

Stress free low pressure purchase will recommend this dealership. Super helpful, super informative, great price More

by womackjeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your purchase was stress-free and low pressure. It's wonderful to know that you found our team super helpful and informative, and we truly appreciate your recommendation. Delivering great service and a fair price is what we strive for! If you need further assistance, please don't hesitate to reach out. We value your feedback and look forward to serving you again. Enjoy your new car! Warm Regards, Jackson Acura Team

Helpful
January 16, 2024

Great staff, very easy to work with in the purchase of a new vehicle. Very satisfied. More

by brayman7917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our staff, especially Michael, made your new vehicle purchase a great and satisfying experience. Providing excellent service and making the car-buying process easy for our customers is a top priority. If there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you in the future. Enjoy your new car! Warm Regards, Jackson Acura Team

Helpful
January 14, 2024

Purchased a preowned Acura TLX Aspec. Worked with Dmitry and Sergei. They were awesome. Very knowledgeable and easy to work with during the process. More

by matt.hutnan
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for choosing Jackson Acura for your recent purchase! We're thrilled to hear that Dmitry and Sergei provided you with an awesome and knowledgeable experience. We strive to make the car-buying process easy and enjoyable, and it's fantastic to know that they contributed to your satisfaction. If there's anything else you need, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future. Enjoy your Acura TLX! Warm Regards, Jackson Acura Team

Helpful
January 13, 2024

I came in to get a side camera fix and a black dot on the screen. They said it was fixed, and that it was just dirt. When I received the vehicle back, the dot was still there, so I drove back and spoke t More

by juanaovalle7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Hilden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : whoever the "foreman" was that day
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Helpful
January 11, 2024

Always great service and knowledgeable staff. Cameron is one the best! Service staff do the best and quality work More

by Eric Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for your fantastic review! We're delighted to hear about your consistently great experiences with our service and knowledgeable staff. We're thrilled to have Cameron on our team! Your recognition of our service staff's dedication to delivering the best and quality work is truly appreciated. If there's anything else we can do for you, please feel free to reach out. We look forward to providing you with excellent service in the future. Warm Regards, Jackson Acura Team

Helpful
January 10, 2024

Sergei was knowledgeable and a pleasure to work with. He was straightforward and friendly throughout the process. More

by johmitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with Sergei. We're thrilled to hear that he provided you with knowledgeable and friendly service, making your experience straightforward and enjoyable. At Jackson Acura, we take pride in our team members who go above and beyond to ensure customer satisfaction! We truly appreciate your feedback, and it's always encouraging to know when our staff's efforts are recognized. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
January 09, 2024

Cameron was courteous and professional and got me in and out quickly for my first oil change More

by schjah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience with us. We're delighted to hear that Cameron provided you with courteous and professional service during your first oil change. Efficiency is a priority for us, and we're pleased that you were in and out quickly. If there's anything more we can assist you with, please feel free to reach out. Thank you for choosing us for your oil change needs. We look forward to the possibility of serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
January 06, 2024

Yvonne is excellent to work with and I look forward to continued service in the future from her.. More

by wmann777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with Yvonne! We're delighted to hear that she has been excellent to work with. Providing outstanding service is our top priority, and we appreciate your recognition of Yvonne's contributions. We're honored to have your continued trust, and we look forward to providing you with excellent service in all your future visits. If there are ways we can further enhance your experience in the future, please feel free to let us know. Thank you for choosing Jackson Acura. We truly value your loyalty and look forward to serving you again! Warm Regards, Jackson Acura Team

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