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Klaben Ford Lincoln
Kent, OH
14,798 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,798 reviews
April 13, 2025
Great experience. David went above and beyond. He was friendly, patient, and knowledgeable. You have a life long customer with me and my family. Thank you to Rich Kla David went above and beyond. He was friendly, patient, and knowledgeable. You have a life long customer with me and my family. Thank you to Rich Klaben, David Mitchell, Angela and Klaben Ford Team. More
by Carl
April 12, 2025
Friendly, knowledgeable, helpful, courteously to everyone. I would recommend his to everyone. Thank you Lou everyone. I would recommend his to everyone. Thank you Lou More
by Lou_Gliozzi
Employees Worked With
April 12, 2025
Always a great experience! Such an awesome atmosphere with amazing people! Tim Sterling is the best! Such an awesome atmosphere with amazing people! Tim Sterling is the best! More
by RKess14
Employees Worked With
April 12, 2025
Nothing short of exceptional. Treated like family as soon as I called in and when I came into the facility it was like I was talking to a best friend. These guys will get you what Treated like family as soon as I called in and when I came into the facility it was like I was talking to a best friend. These guys will get you what you need some how some way!! Come in you WONT be disappointed. More
by shawn.barauskas
April 11, 2025
Tim was outstanding very outgoing and friendly and he really did a wonderful job for me really did a wonderful job for me More
by Very happy
Verified CustomerApril 11, 2025
So happy with the work at Klaben. I feel confident the service dept. took care of my car, I had new tires, breaks, oil change, and detailed cleaning. . . they covered it all. Thank I feel confident the service dept. took care of my car, I had new tires, breaks, oil change, and detailed cleaning. . . they covered it all. Thanks for the hard work. More
by debloughborough
Employees Worked With
April 11, 2025
Working with Tom their service manager, great experience. Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happ Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happen and were flexible with pricing. More
by Derek Meyer
April 11, 2025
Wonder taking care of my car helpfully and cheerfully. Friendly nice nice nice nice nice Friendly nice nice nice nice nice More
by Andbbml
Employees Worked With
April 10, 2025
The sales group was very helpful, they go the extra mile. There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience wa There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience was very good. The experience with the finance dept. was okay, it wasn’t Justins fault it was the process of trying to sell additional coverage on the warranty. When I give an average on the speed of the process I’m actually giving an OK, it took too long because of pushing extra warranty More
by tdevans1220
April 08, 2025
Always have a great experience at Klaben. Good people that treat customers as like they matter. Good people that treat customers as like they matter. More
by George
