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Klaben Ford Lincoln
Kent, OH
14,813 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,813 reviews
June 07, 2023
The whole process was very efficient from the initial inquiry online, updates on the status of availability, and the ultimate purchase and delivery of the vehicle. Really enjoyed working with Bo & Angela inquiry online, updates on the status of availability, and the ultimate purchase and delivery of the vehicle. Really enjoyed working with Bo & Angela. More
by tmay2
Verified Customer
June 07, 2023
Timely service with recalled items, an oil change, and having the Ford Edge detailed too! having the Ford Edge detailed too! More
by Inspector64
June 07, 2023
The Klaben Ford Service Center is one of the best in the region. The Service Advisors, especially Ms. Mona Crooks, go out of their way to make sure the customer has the best experience possible in solving region. The Service Advisors, especially Ms. Mona Crooks, go out of their way to make sure the customer has the best experience possible in solving problems with their vehicle! More
by arancer
Employees Worked With
June 07, 2023
Always ready and prepared to accept my vehicle and work with me to get it serviced timely and efficiently. I always appreciate his friendliness and assistance. with me to get it serviced timely and efficiently. I always appreciate his friendliness and assistance. More
by Jonathan.bisnett
Employees Worked With
June 06, 2023
I have been purchasing from this dealership for many years. The staff is knowledgeable, helpful, and friendly. They make purchasing a vehicle a great experience. years. The staff is knowledgeable, helpful, and friendly. They make purchasing a vehicle a great experience. More
by Steph
June 06, 2023
This was my first time purchasing from Klaben Ford and will definitely be recommending them to others. BoAllen was very upfront and easy to work with throughout the whole transaction. will definitely be recommending them to others. BoAllen was very upfront and easy to work with throughout the whole transaction. More
by David
Employees Worked With
June 06, 2023
Worked with David, Roscoe and Denise to get into my new truck! They all went above and beyond to get the deal done for us. David has worked with multiple people in my family and I highly recommend him to a truck! They all went above and beyond to get the deal done for us. David has worked with multiple people in my family and I highly recommend him to anyone looking to get in a new vehicle! More
by Tomaits
June 06, 2023
As far as I'm concerned, the Klaben Auto Group is the ONLY dealership group in the World. I will buy my cars from no other! ONLY dealership group in the World. I will buy my cars from no other! More
by Dave
Employees Worked With
Other Employees :
Stewart Wincek
June 06, 2023
Everyone was friendly and very helpful. Mike and Roscoe outgoing and courteous.Never felt pressured. Mike went out of his way to make sure that we were satisfied and happy. Mike and Roscoe outgoing and courteous.Never felt pressured. Mike went out of his way to make sure that we were satisfied and happy. More
by Curt M.
June 05, 2023
You really don't know how good a dealership is until you have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this was a thing. This is NOT Klaben's fault in any way, but guess what? They're replacing my wheel at no charge. Folks - if you're not coming here, you should be, as Richard Klaben's philosophy is being pushed down to his staff and it's one we all could aspire to. Thanks to the team! More
by RoundRider
