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Klaben Ford Lincoln

Kent, OH

5.0
14,943 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,943 reviews

January 04, 2022

Very nice and clean dealership with a comfortable waiting area for customers. Kim Wolfram in service is why we chose Klaben. Been dealing with her for years with my employer. More

by Derek R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi Derek, thank you for your wonderful response to the quality of service our Staff provides! Thank you so much again for being one of our valued guests and we look forward to your next visit!

January 04, 2022

I visited this dealership after my truck was totaled and they were very helpful and upfront, I ended up building a new truck with my sales rep and the the new truck arrived earlier then expected by a month, More

by JKonopa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

January 03, 2022

Great accurate knowledge care friends long-standing professional kool clean clear best dealerships trustworthy and yet always available More

by OTOLEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Mario Palomba, Alisea Kight
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if you have any additional questions about services you received and thank you again for choosing Klaben Ford!

January 03, 2022

By far the best experience I’ve ever had buying a vehicle. Ordered the bronco back in September, wasn’t supposed to be here for a year. Came I’m this December, picked it up New Year’s Eve. Effortless More

by courtneyjchismar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin, Anthony Averitt
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 03, 2022

`this is the experience in purching a new car and haveing it serverest is the evve had More

by vintagecar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant, Tyler Kline, Andy Bellian, Branden Johnson, Douglas Lewin
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

January 03, 2022

Service was fast and easy to schedule, the service advisor was very friendly and helpful. More

by samiam81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Jan 15, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

January 03, 2022

Kim our service rep is outstanding. She is always friendly, helpful and goes to great lengths to accommodate her customers. She was able to work us into a busy schedule and get our car serviced while More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi Bob, thank you for your wonderful response to the quality of service our Staff Kim provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 03, 2022

Service is easy to schedule, and Tyler is always friendly and answers all my questions without making me feel bad for asking anything. More

by Jbostick910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

January 02, 2022

I actually showed up on the wrong day by mistake and the service team was so kind and understanding and immediately got me in for my oil change regardless. I was so impressed by their willingness to work wi More

by jennifermichael7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 01, 2022

Klaben Ford Lincoln fixed my car perfectly. Brought it in with a very strange surge and they knew right away what it was. More

by QUARTERMILEGUY68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

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