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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,333 Reviews

5,333 Reviews of Klaben Ford Lincoln - Service Center

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August 26, 2024

Everyone was very helpful From the service manager to the porter I especially recognize Jen as an asset to your organization More

by Rickp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen
August 24, 2024

Good service at a fair price with trustworthy people. Always have had a good experience with many visits. More

by ED60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Ali was able to get my car in quickly which I appreciated very much. Very courteous & knowledgable! More

by Agutherie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Great dealer, Gavin Fano was knowledgeable and friendly. I will be returning for any future service. Highly recommend Klaben Ford. More

by Bvorisek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Explained every step of the process. Was very thorough. Fast and professional service. Thank you More

by josh44305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Had a simple repair done well. Took a few days for a part to arrive but other than that, did the job. More

by jonc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

I bought a brake controller for my F 150, and had you install it. It took several times to get it to work but it all worked itself out. Anthony was a great help and with Sean assistance they got it done. More

by rogwisllc6
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Very pleased with Mona. She answers all of my questions and informs on pluses and minuses of services to be performed. She has always been responsive and honest with me. Kl More

by ycarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Joe French has been my service advisor for many years. The service he provides is professional and kind. I always call Joe for service on my vehicle. He is simply the best! More

by snaverill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Exceptional service and care for the vehicle and my time. Chis in body and Kim in service are fantastic. More

by boat4kicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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