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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,377 Reviews

5,377 Reviews of Klaben Ford Lincoln - Service Center

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August 17, 2024

Kim Wolfram and the Klaben Service Technicians treated my 50th Anniversary Thunderbird Roadster with the highest level of care. Exceeded my always high expectations Thank you for taking such great care of More

by DavidM0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

I was able to get an appointment convenient to my schedule. I have purchased 4 vehicles from Klaben Ford and have relied on them to service each of them. This was the first time a dealt with Gavin an More

by tojoko62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

THIS SERVICE DEPTMENT AND THIS DEALERSHIP IS #1 IN MY BOOK IF YOU WANT GOOD SERVICE AND PEOPLE TO WORK WITH IN SALES DEPTMENT GO TO KLABEN FORD IN KENT OHIO More

by debor19869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Prompt friendly service. Checked me in right away. Thorough inspection. Took about an hour. No complaints. More

by bmarshall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

They always do a great job. This time is no different. I would not go anywhere else. They always make sure that all scheduled maintenance is done. More

by lhager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

My kids were being awful and your guys helped make a very stressful morning easier. All my concerns were addressed and I'm pleased. More

by meclapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

I have been purchasing cars from Klaben for over 20 years. Part of the reason is because of the excellent service I have received from Joe French in the service department. He always goes above and b More

by AWYMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

My husband and I have been clients for over 25 years . Joe has always taken great care of us!! My husband passed away and I’m still receiving great service! He’s the best!! More

by Kathy.kluchurosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Great sales and service! Bought or leased many, many cars over the years from Klaben. Always professional, Mona Crooks has been a great service advisor for me for nearly twen More

by FOURHOLMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Kim represents the best of what Kent Ford has to offer. She’s professional, informative and transparent. Tim Sterling is her counterpart in the Sales Department. He’s THE guy to work with. More

by DL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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