Lithia Toyota of Medford

Just frustrated never received call to let me know my vehicle was ready. vehicle was ready. More

As Arnold would say, "I'll Be Back." Keep up the good work. Attitude is everything. work. Attitude is everything. More

I've been a fan for 13 years. This is the second vehicle I bought there. This time was even better. Working with Benji on the sale and John on the finance went really well. I bought there. This time was even better. Working with Benji on the sale and John on the finance went really well. More

excellent customer service, as usual. I came in for recall work and was happy about the time neede. recall work and was happy about the time neede. More

I've always had a very satisfactory experience at Lithia motors and the fact that you're coffee kiosk is not operating currently did not significantly downgrade my opinion. motors and the fact that you're coffee kiosk is not operating currently did not significantly downgrade my opinion. More

Great customer service from start to finish! Easy going, Great customer service from start to finish! Easy going, personable, but still a very professional atmosphere. Quick and easy purchase. I would 10/10 Great customer service from start to finish! Easy going, personable, but still a very professional atmosphere. Quick and easy purchase. I would 10/10 recommend Lithia Toyota of Medford! More

Jeania Silva was the best sales Rep I have dealt with at Medford Toyota. I've bought 5 cars from Medford Toyota in the past 12 years. She was fun, funny, and an honest person...no pressure at all. She ga Medford Toyota. I've bought 5 cars from Medford Toyota in the past 12 years. She was fun, funny, and an honest person...no pressure at all. She gave us a great overview of the car. She said she was leaving the dealership for another job because it was so dominated by men, who didn't treat women with respect. Seems there is some discrimination at the dealership. Also, another sales guy I tried to work with, Luis Rodriguez, was an arrogant jerk. Troy Kloke didn't seem to care that I complained about Rodriguez. And, it took a total of 4.5 hours to buy this car...just a ridiculous amount of my time to buy a car. My opinion of this dealership is not what it used to be. You've got some serious staff issues going on. You have 22 people in your sales force, and only 2 women....what century are you guys living in? Maybe some diversity advocate groups need to visit your dealership. As Jeania told me, it's a "good old boys" company. More

Very pleased with the service department. Julia (the service writer) as very helpful writing up the job and getting things going. All work was done to my satisfaction and would recommend Toyota to any service writer) as very helpful writing up the job and getting things going. All work was done to my satisfaction and would recommend Toyota to anyone who might need service for their vehicle. More

Drop-in at the express service was exceedingly slow. Yes it was busy, however waiting for two hours just to get to be serviced is a long wait. My suggestion is to make one or two bays the "appointment" bay it was busy, however waiting for two hours just to get to be serviced is a long wait. My suggestion is to make one or two bays the "appointment" bays and the other 2 to 3 bays for the drop-in. This will enable you to move the drop in service faster and to better judge the time to wait for service. When there are no more appointments, then the appointment bays can do drop-ins to speed up the service. Just a thought. More

I appreciated Jarren's demeanor and he addressed an issue I had tactfully and thoughtfully! He understood and related to a where I was coming from and that is appreciated as a customer. I had tactfully and thoughtfully! He understood and related to a where I was coming from and that is appreciated as a customer. More