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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

June 26, 2021

My service tech John always takes good care of me and does what he says he will do. More

by swyncoop
Recommend Dealer
Yes
Employees Worked With
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John, and we look forward to working with you again. Mark Grossman, Service Manager

June 25, 2021

Jarren was very personable and attentive. I felt welcome and like I was getting very good service. I would certainly bring my automobile back here for service in the future, when I around here again. More

by ARKOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us this fantastic review. We're thrilled that you found your experience with Jarren to be a positive one. We appreciate your business, and our team looks forward to serving you again soon! Mark Grossman, Service Manager

June 25, 2021

Responsive, helpful, informative, no games - just straightforward, great service to get the transaction done. Friendly, no pressure. It was a real pleasure meeting everyone that was involved. I wo More

by smcneill7
Recommend Dealer
Yes
Employees Worked With
Brian Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rapport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new purchase! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike to be a positive one. We're looking forward to sharing this fantastic, five-star review with Mike, and our team. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

June 25, 2021

Lithia Toyota was efficient and friendly. I had done my homework via the internet before I got there. I already knew what I wanted and was ready to buy. I got a great deal and the satisfaction of knowing I More

by VALERIEGAILWOLFF2462
Recommend Dealer
Yes
Employees Worked With
John Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Greenwood
Jun 26, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Valerie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Congratulations on your new purchase, Valerie! Troy Kloke, General Sales Manager

June 25, 2021

Easy to set appointment, called to remind me and service was quick. More

by JANISMONSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Janis. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

June 23, 2021

As Arnold would say, "I'll Be Back." Keep up the good work. Attitude is everything. More

by LARRYN
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Lithia Toyota of Medford responded

Thank you, Larry, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

June 23, 2021

excellent customer service, as usual. I came in for recall work and was happy about the time neede. More

by MRSTUDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Curphey, Thomas Pitts
Jun 23, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

June 23, 2021

Just frustrated never received call to let me know my vehicle was ready. More

by TBIRD2227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McNerny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you would like to further discuss your concerns, feel free to contact me at your convenience. Mark Grossman, Service Manager

June 23, 2021

I've been a fan for 13 years. This is the second vehicle I bought there. This time was even better. Working with Benji on the sale and John on the finance went really well. More

by STEVEN.D.MESSNER
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benji Barringer
Jun 23, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review, Steven! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

June 23, 2021

Lithia and Steve Kahae did exactly what they said they'd do. Wonderful experience! More

by MIKENJENNICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kahae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that Steve and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

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