Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very impressed with the professional and courteous way I was treated. Also was happy with the help concerning the bill. was treated. Also was happy with the help concerning the bill. More
Wow! What a great purchasing experience I had at Mercedes of Silver Spring. Mr. Edward Moore assisted me from start to finish with my purchase and was not What a great purchasing experience I had at Mercedes of Silver Spring. Mr. Edward Moore assisted me from start to finish with my purchase and was nothing but perfect! He was responsive and happy to answer all my many questions. He made me feel like family! Mr. Moore: customer service-A+, professionalism-A+ , responsiveness- A+! Mr. Keith, super awesome, and gave me a superb rate on my trade-in. Charlotta Whitney, (known her since middle school) provided an incredible and very detailed guide of how my new car works! Thank you all, but in particular Mr. Moore for making my first Mercedes experience a memorable one! To those reading this review, know that you are in good hands with this Mercedes family…especially Superman Mr.Moore!! Thank you Mr. Moore and the Mercedes of Silver Spring family. 😊 More
The Mercedes dealership of Silver Spring was extremely professional, polite, and responsive. They made the experience very simple for me and my wife, leading the way as a first time buyer. Working with Ma professional, polite, and responsive. They made the experience very simple for me and my wife, leading the way as a first time buyer. Working with Marcelo was an absolute pleasure, he is honest, politely direct, and a straight shooter. Quite frankly, that location is fortunate to have him. More
I came in for 1 car and changed my mind while in finance. Mr. Moore was extremely patient, showed me a newer model car, took the time to explain all the features and took me on another test drive. He got me Mr. Moore was extremely patient, showed me a newer model car, took the time to explain all the features and took me on another test drive. He got me in the car I wanted. The professionalism with Mr. Moore and sales team was exceptional. More
They were great working with. I will highly recommend them to anyone looking to buy a car I will highly recommend them to anyone looking to buy a car More
Best car buying experience. No pushing throughout the process. Very transparent conversation. Highly recommend Edward Moore and the rest of the team at Silver Spring Mercedes No pushing throughout the process. Very transparent conversation. Highly recommend Edward Moore and the rest of the team at Silver Spring Mercedes for Mercedes purchase. More
Well organized attractive internal design of the dealership. The staff was pleasant and attentive. I did not feel rushed or coerced. Shauntee was very knowledgeable about the various models. I appre dealership. The staff was pleasant and attentive. I did not feel rushed or coerced. Shauntee was very knowledgeable about the various models. I appreciated the Managers willingness to negotiate the sales price. The Financial agent was able to find a reasonable interest rate and I was impressed with the documentation being offered in an electronic format which made the signing process very easy. Overall great experience.. More
James was extremely helpful I think he went beyond helpful. The financial manager was also very helpful. I have been pleased with this dealership for years. helpful. The financial manager was also very helpful. I have been pleased with this dealership for years. More
I found it to be a very pleasant experience, My sales person was excellent and very helpful person was excellent and very helpful More
Your service was excellent , l will recommend your establishment to friends and potential buyer’s. establishment to friends and potential buyer’s. More