Mercedes-Benz of Silver Spring

King was our sales rep in purchasing our first MB, a 2022 GLS580. He was very professional, knows about the vehicles, and is very laid back in his demeanor, aka not pushy. GLS580. He was very professional, knows about the vehicles, and is very laid back in his demeanor, aka not pushy. More

The dealership is Very clean, neat and organized. The setup for privacy to take phone calls & telework is awesome. The setup for privacy to take phone calls & telework is awesome. More

I was absolutely thrilled with the service I received at Mercedes-Benz of Silver Spring!! Mr. Charlie Miller was extremely helpful, knowledgeable and patient. You can tell Mr. Miller really cares about his Mercedes-Benz of Silver Spring!! Mr. Charlie Miller was extremely helpful, knowledgeable and patient. You can tell Mr. Miller really cares about his customers and their experience highly recommend this Mercedes dealership and working with Mr. Charlie Miller. More

Chevist guided me through the process, explained to me all the features of the car, and was a great to work with! 10/10 would recommend choosing him to help you! all the features of the car, and was a great to work with! 10/10 would recommend choosing him to help you! More

It was an excellent experience with Mr Mitchell. He showed and explained the car features like a champ. Am definitely returning for another one in the future. He showed and explained the car features like a champ. Am definitely returning for another one in the future. More

It is close to my resident. The staff are wonderful and very professional and the location is easily accessible. The staff are wonderful and very professional and the location is easily accessible. More

Chevist Mitchell did a fantastic job of helping me order a new car. He is a true professional and I would highly recommend him to anybody who appreciates excellence. I’m thrilled with my new car…thank you a new car. He is a true professional and I would highly recommend him to anybody who appreciates excellence. I’m thrilled with my new car…thank you Chevist! I also highly recommend Brad Fischer in the finance department. He was very professional and efficient! More

This has been my go to dealership to maintain my vehicle since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of t since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of the status of your vehicle along the way. Service Representative Juan Easley provided outstanding quality customer service and I truly appreciated the fact that although I had a challenge with establishing my appointment online, he was able to fit me into the rotation of customers which allowed me to have my service performed the day I went to have the action performed. Mr. Easley was extremely hospitable and listened to and addressed my inquiries which I absolutely appreciate! I am very thankful to the Silver Spring Mercedes Benz Dealership/Service center as they have a true gem in their employ with Mr. Easley and his outstanding quality customer service and support. More

This is my 4th purchase from Mercedes Benz of Silver Spring, I had the pleasure of working with Celestine Lovence, he is a Super Sales Consultant, his warm and welcoming approach is the BEST (Beaming, E Spring, I had the pleasure of working with Celestine Lovence, he is a Super Sales Consultant, his warm and welcoming approach is the BEST (Beaming, Earnest, Sophiscated Style and Terrific) exemplified by his Professionalism, knowledgeable and Exceptional salesmanship. Also, adding to that the overall buying experience - I can't leave out Brad the Finance Manager, smooth transaction in a high tech signing process - loved it! This particular dealer knows how to treat a customer, even from the Service side, Robert Marr provided me with quick, wonderful customer services getting my previous 2018 car in and out without any issues. Honestly, I couldn't even bring myself to consider buying from any other local Mercedes Benz dealership, much less any other luxury car brand. Don't hesitate to stop by and see Celestine Lovence, he'll be sure you get what you want and treat well! Thanks to all the folks at Mercedes-Benz of Silver Spring :) More

I received the best customer service from Chevist! He is very professional, knowledgeable, trusted, and reliable. I'm so happy to have my car from Mercedes of Silver Spring. He is very professional, knowledgeable, trusted, and reliable. I'm so happy to have my car from Mercedes of Silver Spring. More