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Mercedes-Benz of Silver Spring

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
2,034 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,034 reviews

March 29, 2023

Steve provided us with great service. He was timely, helpful, and kept us constantly in the loop regarding the cost and status of our repair. And he’s a nice guy to boot! More

by Carol
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt
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Mar 31, 2023 -

Mercedes-Benz of Silver Spring responded

Hi Carol, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

March 28, 2023

Len is a great guy and just a pleasure to work with I just wish I could give him more stars. More

by gbpaving
Recommend Dealer
Yes
Employees Worked With
Len Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

March 15, 2023

The service was great! The staff members were all very friendly and efficient. My service advisor was Darrell he was great! More

by Minshall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Mercedes-Benz of Silver Spring responded

Hi Minshall, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2023

I finally found a home for my Mercedes! The service is second to none. They are a cut above the other dealer. More

by Kenneth.McNeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ayala
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Mar 12, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

March 08, 2023

Juan Ayala, Tom Rodkey and the entire Service team at Mercedes Benz of Silver Spring always continue to consistently perform at the 5 stars level. ⭐️⭐️⭐️⭐️ They handle everything seamlessly from issue More

by EDodge
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Goodarzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ayala
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Mar 09, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 04, 2023

Thank Edward for your time, patience and expertise. We came back yesterday specifically to make sure we purchased our first Mercedes from you. Consider yourself part of the Harvey family. Wishing you t More

by harvey2620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2023

Chivist did an outstanding job. He was the Best sales person I’ve ever dealt with. He’s pleasant and well spoken. He represents your company exceptionally. He’s a keeper. I would de More

by jcostello
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2023

Robert Marr was very rude to me even though I have been a customer here for over 6years and spent thousands with your company. More

by Fumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Marr
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Mercedes-Benz of Silver Spring responded

Fumi, We take all concerns seriously and strive to provide the highest level of customer service to our clients, and are sorry to hear about your experience. Our Service Manager, Adam Rew, would like to speak with you to further discuss your concerns but is unable to locate your contact information in our database by your screen name. At your convenience, please contact Adam at 301-679-4051 or arew@mileone.com. Thank you.

March 01, 2023

Chevist at Mercedes-Benz Silver Spring provided my family and I with amazing customer service! He was extremely knowledgeable about the vehicle, EQS 580 (our first EV). He was so kind and patient with our 2 More

by Shannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Mercedes-Benz of Silver Spring responded

Hi Shannon, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

February 28, 2023

The dealership was wonderful, the salesman and staff treated me well and were very friendly. More

by Tonyigbe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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