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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,850 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,850 reviews

September 08, 2022

Excellent customer service and always very happy with my car and quality of attention of your associates . Thank you More

by Jesus Gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 08, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, Jesus, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 07, 2022

I have always been very pleased with the service and support I have received from the Mercedes Benz of the Woodlands from the time I bought my car from them 3 years ago. Ashley Mahana is always very hel More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor Gaston - 5 Stars
Sep 08, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business, Alex, and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 07, 2022

Always fast, reliable, and excellent service both customer service and vehicle service. Very nice dealership too. More

by E400 coupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARY DAMIAN
Sep 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 06, 2022

Mercedes-Benz of the Woodlands has an "Excellent Service". My vehicle, after services is the same as the new one. Thank you! More

by oaraujo62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 06, 2022

Nina was a pleasure to work with and very professional. And very personable, friendly and friendly. She knew her product and very organized during the buying process. This was our first Mercedes purchase a More

by pwflowers4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Sep 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. Nina and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 04, 2022

Mark Escobar is a great service advisor, he is courteous, friendly and professional. Would not change service dealerships. More

by rayteague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Mercedes-Benz of the Woodlands responded

Ray, Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 04, 2022

Always great service. Love the attention to customer focused needs, and the quality of the work performed is excellent. The service advisors are responsive and knowledgeab More

by SusieAllen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Mercedes-Benz of the Woodlands responded

Susie, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Liz and our team can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 03, 2022

Avoid this place! He acted like he was giving me a discount on the sticker price and then when the numbers were typed out they were charging me $3600 over the sticker More

by :)
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcos Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mercedes-Benz of the Woodlands responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 03, 2022

Very honest and quick prosses, all my questions were answered. Will defiantly recommend to anyone looking for a good deal. More

by akroman07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Galateanu
Sep 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad Nina was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 03, 2022

On time start of work, service completed within time frame as stated during making the appointment, incl. car wash. More

by Werner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No name available
Sep 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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