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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,587 Reviews

1,587 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 30, 2023

Service is always excellent at this dealership! They are always very friendly and accommodating. A pleasure to work with. More

by zab48
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 27, 2023

Thank you for your excellent service. Thanks especially for Liz. She has been my service rep. throughout ownership of six new Mecedeses purchased at your dealership and a Lexus purchased More

by jucjm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

jucjm responded

Okay

Jun 27, 2023 -

jucjm responded

Excellent

Jun 27, 2023 -

jucjm responded

No editing needed

Jun 27, 2023 -

jucjm responded

Enough is enough

Aug 01, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Liz and the team met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 25, 2023

We bought our 2020 GLS out of state. Delivered it to TX. It has been serviced at MBOW since new. They have been great the entire time! My wife (not a car person) even reports that she do More

by tjrmd8827
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 24, 2023

Service is great, they are always available when needed, explanations are great, and waiting at the lounge is as pleasant experience as it can be. More

by Jorge Toledo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review, Jorge! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 24, 2023

Mark Escobar is amazing. He explained everything to me and delivered my car on time as promised More

by rina.seidel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us, Rina. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 23, 2023

One of the nicest and most professional dealerships I have ever been too in a long time. Employees were very friendly and helpful and helped me with everything I needed and more. You know the dealershi More

by Richard M.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny Hiotis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Martinez
Jun 25, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, Richard. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 22, 2023

Mike Lange and the entire service Team always do a fantastic job. I highly recommend Mike and MBOTW. More

by matt.mckenzie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Mike and the team, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 22, 2023

The dealership are always kind, courteous, and professional. I would recommend them to my friends and family. More

by Vivian.h.timm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 21, 2023

I use this service facility for 3 of my vehicles and the standard of service is always impeccable. Highly recommend!! Matt More

by mdemott
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 21, 2023

Liz Rincon ( service), was very thorough and BB is an excellent shuttle driver. Thank you. More

by naranjo838
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BB, shuttle driver was very professional and safe driver.
Jun 22, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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