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Sarant Cadillac

Farmingdale, NY

4.7
2,947 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 2,947 reviews

February 25, 2023

A 5 star review is less that than what is deserved. If I could give a high rating I would. They are always perfect. I have recommended Cadillac to others because of the service. As a matter of fact, More

by Adam.schwam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Feb 26, 2023 -

Sarant Cadillac responded

Adam, we truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Sarant Cadillac. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

February 24, 2023

Tom and Elias were very nice, helpful and made our new lease smooth and painless More

by MZ1491
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Sarant Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sarant Cadillac. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 23, 2023

Alexander Bowen is the most professional car salesman I have ever met! All my questions were answered clearly and patiently. He is extremely professional and went above and beyond to make sure the entire More

by Syafeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Sarant Cadillac responded

We are so thrilled to hear Alexander provided you with the best service possible. We hold our team to a high standard and we're glad Alex hit the mark and made your visit great!

February 23, 2023

My salesman John is very helpful. And financial dpt Mike is very professional. Thank you all❤️ More

by TIFFANY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Sarant Cadillac responded

Thank you for the kind words. We're glad to hear our team knocked it out of the park during your visit!

February 23, 2023

Very professional and welcoming. From the minute we walked in the door we felt like family. 1st class dealership in every aspect of customer satisfaction! More

by gkny68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Sarant Cadillac responded

Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

February 22, 2023

The entire process was very smooth. Extremely nice people at this dealership. Not pushy at all More

by Beach293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Sarant Cadillac responded

We're glad to hear you had an enjoyable and stress-free experience with our team!

February 22, 2023

Fantastic customer engagement- No stone unturned by the Sarant Team especially by Dominic Vivo - We highly recommend him. More

by cmcdhockey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Sarant Cadillac responded

Thank you so much for the great feedback for our hard-working team!

February 21, 2023

My service experience has been awful. I am never coming back to Sarant. I was told my repair was complete, I drove to Sarant, I paid $1,000.00 and tried to drive away but my escalade was More

by CAPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
Feb 21, 2023 -

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback. We are deeply sorry that you have not experienced the best customer experience in our service department. We try to offer our customers the best service we can at any given time. We hope that you will reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. We would appreciate the chance to discuss this further in detail and see what we can do to make this better.

Feb 21, 2023 -

CAPD responded

I have now been told that the problem was my rear brakes, not my front brakes. I paid for a complete front brake job, with new rotors, for no reason. Also I have now been told that I need new rotors in the rear for an additional $440. I should not have to pay for anything additional.

February 21, 2023

He was Very helpful I got great service from him I got what I want fast and quick. He explained every thing very nicely and kindly. More

by NYCPREET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Sarant Cadillac responded

Thank you for the great feedback! We're so happy to hear you had a visit worthy of 5-stars!

February 21, 2023

Tony my advisor is an exceptional advisor. He always has his hand on the pulse. He never keeps you in the dark about your vehicle. Tony is an asset to the Sarant operation. More

by vasiejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Sarant Cadillac responded

We appreciate these kind words for Tony and are thrilled to hear you always have such a great experience working with the Sarant service team!

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