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Shields Auto Center

Rantoul, IL

4.7
777 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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850 Broadmeadow Rd

Rantoul, IL

61866

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Showing 777 reviews

December 30, 2020

Great people to deal with! Mark was very straight forward, knowledgeable, and helpful. Have bought 2 pickups here, will do business again! Awesome place to work with! More

by Randy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hall
Jan 18, 2021 -

Shields Auto Center responded

Randy, thank you for your kind words. It really means a lot to us. Thank you for taking the time to let us know. We appreciate your business and we look forward to working with you again in the future!

December 30, 2020

Very friendly and attentive. They work hard for your business and give the entire experience a personal touch. My family bought 3 vehicles from them in the last week. We will be back again. More

by BRIANLPOTTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cassout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hall, Larry Greger
Jan 18, 2021 -

Shields Auto Center responded

Thank you, Brian! Your review really means a lot to us! We truly appreciate your business and repeat business! The best compliment, ever!

December 30, 2020

Kory was very personable. I would recommend him to anyone that asked me who I had. Greg was a great guy who has a great personality. More

by bgcrappie1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Shields Auto Center responded

Thank you for the great star-rating and for recommending Kory and Shields Auto Center!

December 28, 2020

We were pleased with service we received. They were not pushy! They worked with us , and gave a us a good price. We drove away in a great truck More

by PERKINS6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hall
Jan 18, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review! We are glad that our staff met your expectations. Thank you for choosing Shields Auto Center and enjoy your new truck!

December 20, 2020

Andrew is awesome. He let me make my decisions and take the time that I needed. I never felt pressured and was able to leave shields with a smile on my face! More

by HipBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Henson
Jan 22, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. Reviews like yours provide encouraging feedback. Thank you for giving us the opportunity to earn your business and congratulations on your new truck!

December 18, 2020

Thanks Andrew for all the help. The service and friendliness were outstanding. Great job with working with me on a deal that served all parties. More

by flipangle73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Henson
Jan 22, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. We are so happy that we were able to earn your business! Congratulations on your new truck!

December 18, 2020

Just bought a new 2021 Jeep Summit & Mark Keyes did an excellent finding the car I wanted and brokered a fair deal for me in a timely manner. Great job Mark!👍 More

by DRYAN10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hall
Jan 22, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. We appreciate your feedback and Mark's outstanding customer service. He is dedicated and works hard for his customers. We appreciate your business and enjoy your new Jeep!

December 18, 2020

I had to change my appointment time due to another conflict. They were able to get me in the same. That was incredibly efficient and helpful! Thanks More

by tmm161993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tynan Hedrick
Jan 22, 2021 -

Shields Auto Center responded

We are pleased to hear that we were able to accommodate your schedule. We appreciate your business and we look forward to serving you again in the future!

December 17, 2020

The entire process was pleasant, professional, transparent and efficient. I could not be more satisfied with Andrew our salesperson, Ben the Sales Manager and Teresa the Finance Manager. They al More

by BARRY.SUITS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hall, Andrew Henson
Jan 22, 2021 -

Shields Auto Center responded

We appreciate you taking the time to leave a review of our Staff's outstanding customer service. Reviews like yours provide encouraging feedback. Thank you and Congratulations on your new vehicle!

December 16, 2020

So fast, got us right in! Dale and Scott are always so very accommodating. We appreciate the entire Shields Team. They always go above and beyond what is expected! More

by jc18
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. We are glad that we are meeting your expectations. We appreciate your business and thank you for choosing Shields Auto Center for your automotive needs!

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