Subaru of Jacksonville

Overall Professional / Knowledgeable / Patient Sabino is the best salesperson ever! He could not have been more helpful and considerate. And, Juan was most cordial and a great help with the electronics. I the best salesperson ever! He could not have been more helpful and considerate. And, Juan was most cordial and a great help with the electronics. I would highly recommend Subaru Jax because of these individuals. More

Juan was very helpful. He made sure buying a car that was exactly what I wanted and more a great experience. Everyone was so helpful and kind and the process was really qui He made sure buying a car that was exactly what I wanted and more a great experience. Everyone was so helpful and kind and the process was really quick and easygoing. Thank you for being the greatest. More

I have used this Service Department in the past and was impressed with the service received. So, when looking for a new car, I decided to try there first. It was a great car buying experience! Everyone impressed with the service received. So, when looking for a new car, I decided to try there first. It was a great car buying experience! Everyone was welcoming, friendly, and helpful. Steve made the entire purchasing process stress-free. Ryan in the business office was a pleasure to work with. If you are looking for a car, this dealership should be at the top of the list. More

This is the second Subaru I've bought from SoJax so I knew what to expect coming in. John Pitts helped us order a new BRZ this time around and he was awesome throughout the entire process. The staff ther knew what to expect coming in. John Pitts helped us order a new BRZ this time around and he was awesome throughout the entire process. The staff there was friendly, helpful, and made the whole thing very easy. Super happy with the car and will definitely do business with them again. More

Excellent experience. Kyle was friendly, informative and patient with us as we decided on the specific car to purchase. This was our second car that we purchased at Subaru Kyle was friendly, informative and patient with us as we decided on the specific car to purchase. This was our second car that we purchased at Subaru of Jacksonville and will definitely be back. More

19 mi & 30 min Later saved $4207. 52. SOJAX was not our 1st stop but is now our Subaru dealer of choice. We did our research found several dealers with 150 mi and began our search 52. SOJAX was not our 1st stop but is now our Subaru dealer of choice. We did our research found several dealers with 150 mi and began our search with our original dealer we will refer to as #1. We were looking for 2 specific colors. Alpine Green and Lithium Red. #1 did not have either on the lot but since we had dealt with them before and ordered our 1st Crosstrek Sport from them we started there. We got an initial offer from #1 was told best price available and would have to order a vehicle. Off to SOJAX #2 on the list so we could see the actual colors Let's just say seeing the Vehicle Color's in person does not even compare to the Internet. We saw the Alpine Green 1st. Looked great but the Lithium Red was OUTSTANDING and sold the vehicle as far as we were concerned. ZERO pressure Salesperson THANKS Mark! He was quick to give us a preliminary offer that was 7.4% lower than what we were given at #1. Same vehicle same options/packages for a Crosstrek Wilderness. 1st trade offer from both #1 & SOJAX was not what we were looking for. 2nd offer from SOJAX was acceptable 5% more overall than offer #1 (do your research & hold your ground as long as you're not being stupid). The fees for purchasing from SOJAX were easy to decipher & overall 52% lower than #1. An item #1 was offering & wanting to charge us for was FREE from SOJAX and we didn't even ask about it. A discount from #1 was not offered by SOJAX but it was not anywhere close a deal killer with all the other savings we were receiving. As for warranties and service plans don't rush into taking or declining any. Do your research crunch #'s. #1 had their plan which for the cost would be worth it since it was offered technically free but if you had to pay for it would NOT be a good purchase for the price. What we did purchase from SOJAX after number crunching is an overall good buy for us. Ryan in Finance was great to deal with also. ZERO pressure. Had him go over the warranty items a few times to fully understand what they were. Again, do your research some of the costs can really drive up your payments. As for financing, financing thru Subaru we got same rate as going thru our credit union but for the term of loan did a little better. 1 less middleman in the way so to say. So bottom line SOJAX is our new Subaru dealer of choice. Touting a jingle from years ago "Drive a little, Save a lot." (that's for us older folks). Our 1st Crosstrek Sport was Awesome! On highway driving NO faster than 70, no load on vehicle (trailer, Roof Rack etc) 36MPG!! All convenience items are great and makes driving fun again for us older Boomers. We purchased the new Crosstrek Wilderness for the more ruggedness of the vehicle since we travel to mountains on a regular basis and the superior more enhanced safety features offered than on older Crosstrek models. Of course, time will tell how we really like the Wilderness, however on the drive home we felt safer and more comfortable. More

Wonderful experience from the moment we walked up. Nando was prompt, kind, informative and so helpful! Showed me the car I came to see and ultimately led to the sale of it. Nando was prompt, kind, informative and so helpful! Showed me the car I came to see and ultimately led to the sale of it. More

Mini the service advisor went to great lengths to get our car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… More

Very positive Outback buying experience thanks to Tim Vollink and AJ Miller. Highly recommend both of them as well as the dealership. Vollink and AJ Miller. Highly recommend both of them as well as the dealership. More

It was a pleasure working with Kyle. He was friendly, informative, and eager to provide us with whatever info we needed to make an informed decision. Thank you for the excellent experi He was friendly, informative, and eager to provide us with whatever info we needed to make an informed decision. Thank you for the excellent experience!!! More