Toyota of Cleveland

Very welcoming when walked in. Bought a new car and everyone made the process so fast and easy! Bought a new car and everyone made the process so fast and easy! More

We really had a great experience with them every one was so nice and helpful. We was referred to Tyler Gipson through a friend that had purchased a vehicle from him and she spoke highly of him and he was so so nice and helpful. We was referred to Tyler Gipson through a friend that had purchased a vehicle from him and she spoke highly of him and he was so friendly and helpful with us I would definitely recommend him to buy a vehicle from. Taylor in the finance department was awesome with us. He was so helpful and made sure that we understood everything would definitely recommend him. More

Everyone was very helpful and went above and beyond to work with us. This was an unexpected purchase and yet we felt like they took such good care of us during the transaction. No hard sale, just good and work with us. This was an unexpected purchase and yet we felt like they took such good care of us during the transaction. No hard sale, just good and helpful information with a very positive outcome! Tyler Gibson did a wonderful job! Would use him again to purchase a vehicle. Also, great teamwork with all the Tyler’s and Taylor’s! More

great people, they try to get things done quickly and correctly. a pleasure to work with. correctly. a pleasure to work with. More

Had a great used vehicle at an unbeleivable price. By phone they accurately relayed photos of any body damage, etc. to be sure the vehicle was properly represented before making the drive up to Clevel By phone they accurately relayed photos of any body damage, etc. to be sure the vehicle was properly represented before making the drive up to Cleveland. They also immediately ordered new front rotors for the vehicle after I'd noticed the breaks pulsing a bit (no negotiation necessary). They even allowed me bay time with a mechanic to verify the computer diagnostics and mechanical condition of the vehicle. Salesman Gregg Bain was excellent, and genuinely cared. Between the day of the test drive and the day I came back for final purchase, I think he remembered every word out of my mouth. Great guy. Highly recommend this dealer. More

This dealership is very understanding and careful to help you find your dream vehicle! Tyler was very attentive and helpful throughout the whole process. Definitely recommend!! The managers, salespeople, and you find your dream vehicle! Tyler was very attentive and helpful throughout the whole process. Definitely recommend!! The managers, salespeople, and financial workers were all so kind! More

Great customer service in the service department. Clear communication and services completed in a timely manner. Clear communication and services completed in a timely manner. More

Excellent dealership. love the service and the people. I drive from Ooltewah to Cleveland for my service i give then a 100% on their scheduling and service. love the service and the people. I drive from Ooltewah to Cleveland for my service i give then a 100% on their scheduling and service. More

Absolutely love this dealership and all that work there. This is my third vehicle I have purchased here and with Zane. All the people are so kind and always willing to help in any way possible from service, This is my third vehicle I have purchased here and with Zane. All the people are so kind and always willing to help in any way possible from service, finance, and front end. Montè you have a wonderful group of people. Thank you so much! More

Kenny Jones was our salesman. We’ve dealt with a lot of different ones at other dealerships both good and bad and he was definitely one of the good ones. He was very knowledgeable We’ve dealt with a lot of different ones at other dealerships both good and bad and he was definitely one of the good ones. He was very knowledgeable with the technical questions, but spoke in layman terms to make it understandable to my wife. He was cordial and friendly, and worked hard to make us happy. He was upfront and not pretentious so it made us feel like we were dealing with someone honest. Crystal Thompson did our financing and she was very kind and patient and worked hard as well. I felt a little bad because I had a work meeting so we were rushing, but she did the paperwork as fast as she could and was still polite and had a smile the whole time. I’ve also never had a manager ant a dealership introduce himself to us, which Tyler Rutledge did. He came over a few times to check on us and see if everything was being taken care of to our liking. Lastly, Weston Whitaker took care of getting our car ready to drive off the lot. Because we were in a rush it put a lot of pressure on him, but we are thankful he got us our car as quickly as possible and thank him for going the extra mile to make us happy. Our overall experience with Toyota of Cleveland? One of the best and we give it a 5 out of 5 stars! More