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Toyota of Cleveland

McDonald, TN

5.0
4,895 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,895 reviews

November 18, 2024

The entire team is exceptional from beginning to end. My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is th More

by Svachon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Matt, Joey, Crystal, and Stockton have all provided exceptional service. We look forward to assisting with future purchases and appreciate the recommendation!

November 18, 2024

There are not enough words to describe the amazing experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budge More

by grant.jessica1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience with us at Toyota of Cleveland! We're delighted to hear that Matthew and the team were able to assist you so effectively. Enjoy your new car, and don't hesitate to reach out if there's anything else we can do for you!

November 18, 2024

Dustin Schrader, Stockton coffee, justice Goodner were all great people to work with also Lori, who I didn’t actually meet, but she did a lot of legwork getting me into the dealership. I would recommend t More

by Toyota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for recommending Toyota of Cleveland! We're delighted to hear that Dustin, Stockton, Justice, and Lori made your experience a positive one. We appreciate your support and look forward to serving you again in the future!

November 18, 2024

Awesome place to do business with. This has been our 4th car with them. I have always done business with them. More

by Brystoncole54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to be your go-to place for car purchases and look forward to serving you again next time!

November 16, 2024

The best! Dependable, friendly,!knowledgable. Servic is one of the best I have ever dealt with. More

by Rwomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for the positive feedback! Our Toyota of Cleveland team looks forward to serving you again in the future!

November 15, 2024

Very helping in the car buying process easy to work with and no pressure thanks More

by Travis_houser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Lopez
Nov 15, 2024 -

Toyota of Cleveland responded

Travis, thank you for trusting Toyota of Cleveland with your recent purchase! We appreciate your review and hope we have the privilege of working with you again in the future!

November 14, 2024

I have no words to express the awesome service I received by Fidel Valencia Shane and Justice I have traded vehicles many times in last 50 years but no comparison to the kind friendly helpful service here a More

by sandifpickel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fidel Valencia
Nov 15, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience with us! We're delighted to hear that Fidel, Shane, and Justice provided such exceptional service at Toyota of Cleveland. Your kind words mean a lot to our team, and we're thrilled we could make this trade-in memorable for you. Safe travels in your new vehicle!

November 14, 2024

My mom just purchased vehicle today, I tagged along to help her and was extremely impressed with the whole experience the salesman Fidel was amazing as always has been when used him.The whole dealership e More

by flametamer29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fidel Valencia
Nov 14, 2024 -

Toyota of Cleveland responded

Hi! Thank you for sharing your experience with us at Toyota of Cleveland! We're delighted to hear that Fidel and the rest of our team provided such excellent service. We appreciate your support and are glad everything was explained thoroughly during the visit. Safe travels in the vehicle!

November 10, 2024

We have bought 2 cars from this dealership and both times is was a pleasant experience. More

by ehall105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Cleveland responded

We're so glad to hear it! Thank you for rating us five stars! – Toyota of Cleveland

November 09, 2024

I purchased a 2024 Tacoma from Josh Howard and Matt Frady. They were excellent! I didn't feel pressured at any point and it was actually an enjoyable experience. You can tell that customer service real More

by Melanie R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Cleveland responded

Melanie, we're delighted to hear that Josh and Matt made your experience at Toyota of Cleveland enjoyable and pressure-free. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future!

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