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Toyota of Cleveland

McDonald, TN

5.0
4,886 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,886 reviews

March 09, 2024

I appreciated Zane’s honesty . He and Tyler were very easy to work with. I have purchased many vehicles (in the teens of numbers) from TOC. I will continue to be a loyal customer. More

by chefjonkdenver8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler - Finance Manager
Mar 11, 2024 -

Toyota of Cleveland responded

Hi Chef Jon K! We're so glad to know that Zane and Tyler made your experience at Toyota of Cleveland a positive one! It's great to have you as a loyal customer since 2003. We love hearing about the names of your vehicles - Bessie Rae, Connor or Ramirez are all fantastic choices!

March 09, 2024

I think this dealership is great. We had a lot of fun and laughs. Austin made the process super easy and quick. He was very nice and knowledgeable and I will definitely be recommendin More

by Tpadgett571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Owen
Mar 11, 2024 -

Toyota of Cleveland responded

We're delighted to know you had a fun and easy experience with Austin at Toyota of Cleveland! We appreciate your recommendation and see you again! Enjoy the ride in your new car!

March 08, 2024

Kenny Jones sand Taylor Alton gave me superior service when I purchased my first ever new car. I am very grateful for the quality of my vehicle and the quality of the sales personnel. Friendly, knowledgab More

by K Goddard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Toyota of Cleveland responded

Hi K Goddard! We're delighted to know that Kenny and Taylor from our team provided you with superior service during your first new car purchase at Toyota of Cleveland. It's great to see such positive feedback about the quality of both our vehicles and staff. Thank you for sharing!

March 08, 2024

Professional and diligent staff, especially our salesperson Damon Roberts. We came in looking for a very specific vehicle that required an allocation and ordering process. Damon kept us updated on More

by stevenacooke87
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Toyota of Cleveland responded

Hi Steven! It's great to know that Damon and Monte went above and beyond for you at Toyota of Cleveland. We're glad your specific vehicle needs were met with diligence! Enjoy the ride!

March 07, 2024

Very friendly and professional. I was satisfied 100% the only place I'll ever go for all my vehicle needs/wants More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Toyota of Cleveland responded

Hi Laura! We're delighted to know you had a 100% satisfying experience at Toyota of Cleveland! We look forward to being your go-to place for all your vehicle needs. Thanks for the support!

March 07, 2024

It was a very nice experience here! Everything was laid out nice and my experience was easy. Especially thanks to Mike who was a huge help! More

by Robert Fisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Toyota of Cleveland responded

Hi Robert! We're glad to know that Mike and our team at Toyota of Cleveland made your experience a smooth one. Thanks for the positive feedback!

March 07, 2024

Professional and friendly, took our time, no pressure at all. Kenny Jones and Crystal Thompson were wonderful to work with and helped make our vehicle purchase easy. Thank you Kenny and Crystal. More

by jr65k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Toyota of Cleveland responded

We're glad to know that Kenny and Crystal made your experience here at Toyota of Cleveland a smooth one! Thank you for choosing us!

March 06, 2024

Very kind and patient with me. I also feel as though I received a great deal .He was very personable. I would recommend him to any one looking for a Toyota. More

by Sama4104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Toyota of Cleveland responded

It's wonderful to know you felt well taken care of at Toyota of Cleveland. We appreciate your recommendation and we're here for any future needs!

March 06, 2024

Great dealership. They take their time to make sure you are happy and find you the best deal. More

by Carriemcdougal79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Toyota of Cleveland responded

Hi Carrie! Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

March 04, 2024

It was an absolute pleasure buying our car from Toyota of Cleveland. Huge shout out to Logan Maddox; his associates Shane Defoor, Julien Allinder. From start to finish, this was the most stress free car buyi More

by JTaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Toyota of Cleveland responded

Hi J Taylor! We're so glad to know that Logan, Shane, Julien, and the team provided you with a stress-free car-buying experience at Toyota of Cleveland. Enjoy your Highlander Hybrid! Thanks for choosing us and spreading the word about our service.

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