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Toyota of Naperville
Naperville, IL
8,860 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,859 reviews
September 30, 2023
very happy with Bobby customer service and he made the whole buying process a great experience! whole buying process a great experience! More
by sambelteton
Employees Worked With
September 29, 2023
Just got my 6th vehicle from them, what else can I say? Efficient and great experience Efficient and great experience More
by gordondoolin
September 28, 2023
The service was great. Especially the wait, Zeke kept me updated and was really lenient with the wait. Especially the wait, Zeke kept me updated and was really lenient with the wait. More
by mclaughlinanthony
September 28, 2023
This is the second car we've bought from Naperville Toyota. We had a great experience both times! Michael Beck is great to work with, very knowledgeable and professional. The dealership offered some ex Toyota. We had a great experience both times! Michael Beck is great to work with, very knowledgeable and professional. The dealership offered some extra services but at no time did I feel pressured to do something I wasn't ready to do. We had a very positive experience and look forward to working with them again! More
by Wright.jpw
September 27, 2023
Bobby was super helpful and Eddie was the best. Im going to recommend him to my friends and family! Im going to recommend him to my friends and family! More
by aravindhkumar848
Employees Worked With
September 27, 2023
Don't bother going to any other Toyota dealership that's just gonna gouge you on the down low. Sneaky jerks. Come to Naperville for friendly, upfront deals and service just gonna gouge you on the down low. Sneaky jerks. Come to Naperville for friendly, upfront deals and service More
by Valentav95
September 26, 2023
Harvey was patient, answered all of our questions, professional and courteous. Harvey made our car purchase a pleasant and stress free experience. professional and courteous. Harvey made our car purchase a pleasant and stress free experience. More
by Hendu682
Employees Worked With
September 25, 2023
Bobby answered all of my questions and patiently clarified information. I didn't feel any pressure to purchase a vehicle - it felt as if he wanted me to make the best choice for myself. Bobby texted clarified information. I didn't feel any pressure to purchase a vehicle - it felt as if he wanted me to make the best choice for myself. Bobby texted when a car became unexpectedly available, cutting my wait for a car from 1-2 weeks. More
by ajsalzman
September 24, 2023
All dealership are all awful. I know because I've been in the industry for a long time. Toyota of Naperville is the lesser of these evils because they have a couple good people wo I know because I've been in the industry for a long time. Toyota of Naperville is the lesser of these evils because they have a couple good people working for them. Tom Clancy is the best of the whole staff. If you see anyone go see him! More
by MrFaisal
Employees Worked With
Other Employees :
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