WARNING: Do NOT buy from Hedrick’s Chevrolet in Clovis. - Fahl
WARNING: Do NOT buy from Hedrick’s Chevrolet in Clovis.
I purchased a 2018 Chevy Colorado with about 90k miles in January 2026, and within just 70 days, the vehicle had been in the shop three separate times.
The check engine light came on within the first 30 days of ownership. When I contacted Hedrick’s service department, I was instructed to take the truck to Merced Chevrolet for a diagnostic evaluation. I was told that my warranty would cover the diagnostic and that next steps would be determined once the issue was identified.
However, after taking the truck in, I was informed that the vehicle had preexisting issues and that the warranty would not cover the diagnostic because it does not take effect until 30 days after purchase. I had no choice but to pay the $500 diagnostic fee just to retrieve my vehicle and bring it back to Hedrick’s for repairs. After nearly a week, their service department claimed the issue was fixed, replacing an O2 sensor and exhaust gasket.
Exactly one week later, the check engine light came back on. I contacted Hedrick’s again and was told to bring it back in. After another week in the shop, they stated repairs were completed, this time replacing another O2 sensor and the purge valve.
Within three weeks, the check engine light and traction control light came on again. The truck began shaking and rattling and became undriveable.
I contacted Hedrick’s service department once more and spoke with Marty, who advised me to have the vehicle towed to American Chevrolet in Modesto, stating that my warranty would cover repairs there and that Hedrick’s would coordinate with them. A few days later, I was informed by American Chevrolet that the fuel injectors needed to be replaced, but the repair was not covered under the warranty.
When I followed up with Marty to understand my options, he referred me to the manager, Tanner Hedrick. I attempted to contact him multiple times, left a message, and never received a response. It took Amerian Chevrolet several phone calls and messages before Marty at Hedricks service department retuned their calls stating they would cover the diagnostic but not the repairs.
At this point, I have no choice but to pay $3,000 out of pocket for repairs. I was sold a warranty policy under the understanding that repairs could be covered and completed at any Chevrolet dealership, which has not proven to be the case. I will also be filing formal complaints with the Better Business Bureau, DMV, Federal Trade Commission, and the Bureau of Automotive Repair.
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