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ARMEN is the best! Very helpful and understanding, never... - Mittzy
ARMEN is the best! Very helpful and understanding, never pressuring to have unnecessary services. Excellent rapport...Thank you ARMEN! Awesome !Thank you team Univ Mitsubishi.
Top Reviewed Specialists At This Dealership
Great dealership and awesome customer service from Damon.... - Victoria
Great dealership and awesome customer service from Damon. Appreciated his patience, thoroughness, and constant communication throughout the process! He even picked me up from my house, and I drove home in my new car.
General Sales Manager
Quick service, reasonably priced. I waited for my car to... - Marilee
Quick service, reasonably priced. I waited for my car to be serviced and it took about an hour including a new battery. Thank you, Sal.
We were greeted by Miguel V. who was amazing throughout... - camachochristina97
We were greeted by Miguel V. who was amazing throughout our entire buying service. Amazing customer service and super knowledgeable, friendly and patient. He answered all our questions and treated us like family.
The worst dealership in all of San Diego. I’ve never met... - johnny.abdulahad
The worst dealership in all of San Diego. I’ve never met a staff less concerned with anything about your vehicle the second you drive off their lot. Service department is terrible they’re not they’re to help you only to boost their sales. The parts department is no help because they go off of what the idiots in the service department tell them. I will not be buying Mitsubishi ever again or recommending it to anyone else after the terrible experience I’ve had. And I own 2 Mitsubishi’s but never again.
Don't trust their advertised prices!!! FALSE... - Is350
Don't trust their advertised prices!!! FALSE ADVERTISED!!!
They get you in with false advertised prices then try to get you to pay for their useless adds on. Don't fall for them, don't waste your time...
I came up from Bakersfield because they had the best... - Aaron C
I came up from Bakersfield because they had the best prices. They were extremely helpful and handled it all over the phone, I only had to go up there to sign and pick up my car. 10/10 recommend.
Outstanding dealership, sales staff was knowledgeable,... - clmbbk0504
Outstanding dealership, sales staff was knowledgeable, helpful and friendly. I would recommend this dealer to anyone looking for a new or used car. Completed 95% of sale via phone/text, very important in today’s COVID environment.
Worst customer service ever. I took my 2009 STI there... - izzy
Worst customer service ever. I took my 2009 STI there $15,000 later the check light engine is still on and 3 months later they finally realized it's the catalytic converter. I could have very easily just got to catalytic converter replaced to begin with and had the check light engine off in $2,000 later I would have been in the clear zone for at least a year. Instead I spent 15 grand on things I didn't need just yet. I did everything the service advisor advised me to do and it all turned out to be wrong. save your time and money and go to a different location. I'm a die hard Subaru owner and it's not cheap to play with these toys so trust me save yourself some gray hair and stress and pick another location
Very nice experience at South Coast Mitsubishi. I traded... - Martin
Very nice experience at South Coast Mitsubishi. I traded in my last car for a mirage hatchback. All the staff were very friendly, professional, and knowledgeable. Kevin was helpful in answering all my questions. Definitely will do business again!
I would give 0 stars if possible. Stay away from this... - blaine
I would give 0 stars if possible. Stay away from this place. Over 6 weeks since I’ve purchased my vehicle and still can’t get a copy of my title or bill of sale. Sketchy dealership to say the least.
July 14 2019 Greatest Experience - Christina
My name is Christina, I am not from Anaheim, I traveled 500 miles to purchase my 2019 Outlander Sport LE exactly One Year ago. I worked with Andrew Lluen for approximately 30 days before I made my decision and he helped me along the way. Andrew even picked me up from the John Wayne Airport and fed me dinner at the dealership. This dealership is amazing, I also worked with the financial staff; Ali Jaffer and Samy Nassraallah, they were both so friendly and got me the best deal all around in every area.
This vehicle is amazing. I tested the 0-60 mph in 10 seconds. The "S" sport feature on the stick shift gets you out of trouble if needed. This vehicle slows way down on its own down 6% grade -no breaking necessary. The air conditioner cools the inside of the vehicle instantly 😎 The gas mileage on the highway is 30 MPG. It even knows me; it locks on its own when I am home but not when I am at the office 😍
I owned a Montero Sport before I purchased this car and now I will always own a Mitsubishi. The Mitsubishi Forums are awesome.
Anaheim Mitsubishi had ⭐⭐⭐⭐⭐'s when I found them on the internet a year ago. I would give this dealership and their staff ⭐⭐⭐⭐⭐⭐stars if i could.
Thank you Anaheim Mitsubishi for making my experience memorable. The 1 and only issue was I didn't take a picture with all my sales guys 😉 I will be back to take this photo because I will never forget my experience.
I have nothing but good things to say about this... - Kristen Harrison
I have nothing but good things to say about this dealership. Jesus got me into the car I wanted with less than perfect credit. I highly recommend Bakersfield Mitsubishi. Ask for Jesus!
New outlander 2018 - Eparra14
Everyone is so helpful and friendly they help you with any problem that need to get done and find the best deals to keep us happy
Look for hector rivas or Enrique Jaimes they always help out so much they are so sweet
WORST CUSTOMER SERVICE. - badcompany
Absolutely terrible customer service. They have no idea what they're doing. I can see from the reviews im not the only one who thinks so... DO NOT GO TO THIS PLACE.
We live about 2 hours away, so before we left we called... - dbaseballs
We live about 2 hours away, so before we left we called ahead to see if it was still available. So, we got on the road, with traffic it took about 3 hours to get there, and when we do get there the car isn't even ready. In fact, it hasn't even been inspected, smogged, or even detailed. So they said they'd give me a call when it was ready. When they called me back I went back to check it out it still hadn't been detailed or smogged, and it still needed an alignment. I would never go back to this dealership, and I don't recommend it for anyone else.
CONCORD KIA AND MITSUBISHI On Oct.28, 2012 we went to... - gstofer
CONCORD KIA AND MITSUBISHI
On Oct.28, 2012 we went to the Kia (CONCORD KIA AND MITSUBISHI) dealer looking for a very specific vehicle that we could tow four wheels down to be behind our motorhome (sometimes called a dinghy). We were shown a 2005 Jeep Grand Cherokee which seemed to fit the requirements; we checked the owner’s manual, and the salesman said he got the transfer case in neutral, we were examining the back of the vehicle and we believed him that everything seemed okay. We were trading in our low mileage 1999 Chevy Tracker (which can be towed four down, but we were looking for a newer vehicle) and were offered $2000 for it; they later came back saying that they overvalued it and would only give us $1500, having been there for several hours we said okay and we added an additional $500 to the down payment. They have since turned around and are now selling it for $7999.00? A week later we were camping with some friends and informed them we had bought a Jeep Cherokee. They told to check and make sure that we could tow it four down. Upon getting home Sunday night I tried to get the transfer case in neutral, and come to find out after much effort and internet search that there was a Jeep that could not be towed and that was the one we bought; my wife took it into a Jeep dealership when she had to get a 2nd key for the vehicle, which cost $257.00 and the Maintenance manager confirmed that indeed it could not be towed. We paid $11,000 for a car we could not use!! We informed the dealer that we wanted our money back, they said they could not do that (not sure why), we have since found out they could have returned our money!!! And after much argument they said they would look for replacement vehicle (a Jeep Liberty Limited). After six weeks of stalling, they have still not found a replacement. It should also be pointed out that they have never responded to our emails or our effort to get them to phone us back we always have to call them. The last call I made I asked who the dealer was calling. His answer was vague,” a wholesaler and I’m checking Craig’s list”. My next question was what you are looking for; answer “a deal that makes sense”. In my next email I asked him makes sense for whom? For us /or the dealership? And of course we have not received an answer back. My theory is that they are trying to buy the replacement vehicle for $7-8000 then turn around and give it to us for the $11,000 we paid for the Jeep Cherokee. This would give them another profit over and well above what they made for selling us the Cherokee and underpaying us for our Tracker. I estimate that they have made a profit of $5-6000 on the Cherokee another $5-6000 on the Tracker for between $10,000 and $12,000. Is there a need to make more profit off us?
In conclusion all we asked was a very specific vehicle we could tow behind our motorhome, and what we got was an $11,000 mistake, which they are unwilling to rectify.
Conclusion #2, it is now Dec. 7, and our last day to make our first payment, Robert Braun had promised to call yesterday – NO phone call again. I believe they are waiting for us to make that first payment!!
Professinalism - Bofanashad87
Sale people were put too much pressure on selling extra products and they bad no professionalism what so ever. Avoid Jackie and Ricardo since they will make things worse!
WORST DEALER EXPERIENCE EVER! I could go on for... - Dan75
WORST DEALER EXPERIENCE EVER! I could go on for paragraphs about how awful the service here is, but I'll keep it short. 1) They got me there under false pretenses, saying they had the car I wanted only to get down there and find out it was on their 'other lot', which turned out to be Huntington Beach Mitsubishi. 2) Got down to the other lot only to find out the car I wanted (a white version) was the dealers racing model, which was $40k more than the standard price of the car. 3) Sales person LIED to me about features of the car by showing me a 2011 model and saying everything on it was included in the 2010 model. 4) Was at the dealer for 8 HOURS to purchase a car that the price was already agreed on via email. 5) Didn't even detail the car after the purchase. They gave it a shoddy wash and an apology of 'Sorry, I'm not a detailing guy.' 6) The whole day at the dealer they didn't offer me anything to drink. They said they didn't have any water and nobody there could even give me a dollar for their soda machine (nice customer appreciation, huh?). 7) The gas station where they gave me a fuel credit to ripped me off. I had a $40 gas voucher, they only gave me $20 of gas and called me a liar when I called them out on it. 8) Subsequent appointments with them (there was a scratch on the car at purchase they said they'd fix) were only met with delays and excuses. It took weeks to get done and only because I kept hassling them. 8) I continue to get emails from their unorganized sales manager (who I had been in correspondence with after purchasing the car) asking if I'm still in the market for a car.
I wish I would have seen the other bad reviews here before deciding to deal with LB Mitsubishi, as it would have saved me a lot of headaches. They've tainted the excitement of buying a new car and have likely turned me off from ever buying a Mitsubishi again. In short, do yourself a favor and drive a little further to go to a dealer that actually appreciates their customers. This dealership only wants your money and will do anything they can to get it.
Just don't ever go there. It's disgusting. They... - yaitsdrew
Just don't ever go there. It's disgusting. They promised they wouldn't waste my time they did that two days in a row. They said they were going to make me fabulous deal on a soul. He took 200 off of the window stick. Ha. That's his amazing deal! Whoa, with a payment of 289.65 on a lease. Like what? Wasted my time twice, all of their cars are kept on E, I had to drive the salesmen to the gas station. Never had a good experience there. I love my KIA, just hate their establishment.
horrible services - daniel_jay88
Took my evo in for service. . Picked it up the next day and it was running horrible. . Told service that it didnt run this way when i brought it in.. had to leave it for another day. Came back to learn the car was never touched. . By the end of the day i was able to pick up the car.. only to realize my service engine light was on.. i mention it to service and they wanted me to leave it again for another day. At this point i was mad.. they should have realize this problem before giving back the car.. a mechanic in the service department claim to own a 900hp evo.. come to realize he was the working on my evo.. next day i picked it up.. service light was off but car ran like xxxx! ! The man who claimed he owned a 900hp evo and supposedly did all the work to his evo couldn't find out what the problem was.. untill i looked underneath the car and realize he didn't /forgot to clamp the hose on the front intercooler. . He fixed the problem. . Took it home and on the way home realize my traction light was not working.. it was working before i took it to them.. took it back the following week.. and the man who knew so much about evo's claimed it was because i had one off brand tire.. which made no sense.. i complained that it just might be a fuse.. he continued to tell me that it was that one tire.. so i brought all 4 new tires. . Took it back and he claimed he didnt have time to check the car.. that it would take him about 2 weeks to look at the car because they were backed up.. and they only had that one mechanic who worked on evo's. . Bye this time i took the evo to tuning technology and realize it was just a fuse the entire time.. they laughed when i mentioned what the mechanic told me.. i recent sold my evo.. the service here at this dealer ship sucks! !
Almost no knowledge about their vehicles. Very poor... - dav_1974
Almost no knowledge about their vehicles. Very poor customer service, even simple communication to customer., Ignore customer if not their own. Very long time for service even simple ones. Hard negotiation on prices. High markup.
Big time fake - rey1010
Big time fake