105 California nissan Dealers

Carlos sold me a service contract stating I could use my - Pjjeffery56

Carlos sold me a service contract stating I could use my own mechanic. That is not the case. Now not following up when I’ve tried to get out of the contract. This is after they failed to give me the required two sets of keys first the car and then refuse to return my phone calls. AVIOD at all cost!

Purchase a 2017 Dodge Ram Big Horn a month ago, already - Carlosarce1954

Purchase a 2017 Dodge Ram Big Horn a month ago, already having problems called dealership no call back, I purchased someone else's problems, transmission shifting hard battery dead and it's a new battery, never purchased a used vehicle before, I don't want this problem and I'm going to give it back to the bank, did not even make my first

Great service! - Aliabbott222

Great service! Very reasonable! Brian had a great sense of humor which made the process better!

Addison was great and he felt the same way about the - GTOdan02

Addison was great and he felt the same way about the technicians reason for the vibration at the front-end of my truck. The tech said the vibration was due to faulty lugnuts? Faulty lugnuts! xxx? I'm looking at Addison he's shaking his head I'm like well so what this is warranty work . Fix my truck. They wanted me to buy a set of lugnuts for 200 bucks then put them on myself and bring the truck back so they can take another look. I have no time I gotta work I got a job to do I got my kids to drive to school ! Meanwhile the vibration is getting worse everyday, they still haven't fixed the issue the haven't even reached out. Why can't you guys just fix my truck which is the second one I've bought. Faulty lugnuts! It's warranty work FIX MY TRUCK !

I had a wonderful experience purchasing a new vehicle. - maciasjesse375

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Neil Martinez was very thorough and knowledgeable. You brace yourself going into a car dealership. Prepare mentally for oncoming " pushy salesman." And then... they don't come. Instead, you get friendly people who don't try to "push" anything on you he was helpful. He listened. He was very accommodating. That was my experience with Neil Martinez. Smooth transaction and very helpful made my first car buying experience easy. Neil Martinez gave me he's full attention to all my car needs. thanks again for the great help! JESSE

I just wanted to take a minute to rate my recent - Janelle

I just wanted to take a minute to rate my recent experience at West Covina Nissan! Margarito was a great salesman! Helped me with all my questions and concerns, and was very patient, clear and upfront. I am very happy with my purchase!

Salesperson: Parker Manager on Duty: Hector I had a - Kevin

Salesperson: Parker Manager on Duty: Hector I had a very positive experience with Nissan SJC. Initially, I inquired on a used vehicle - and upon calling the dealership I was annoyed when they mentioned about the addendums. Considering it was a cheap vehicle (advertised for $12.5k), I didn't think I'd be getting a good deal. About a week has passed, and Parker followed up again. I recapped our conversation from the week prior - and advised I'm seriously interested and will purchase the vehicle if he can provide me some true numbers. I then spoke with Hector, and we came to a deal prior to me visiting the dealership. I've purchased over 40 vehicles in my lifetime (check out some of my other reviews). Regarding my purchasing experience with Parker & Hector, I would hands down purchase from this dealership again. Prior to this, I've established a relationship with my Ford dealership for the past few years (purchased/leased 7 Fords in 6 years), but since the pandemic they've become greedy - and no longer care for loyal customers. Growing up, my parents had Nissans & Infiniti (280Z/280ZX/300ZX Z31 & Z32/Murano/Juke/Rogue/FX35) - so I'm familiar with the brand and with the way new car prices are going, I wouldn't mind considering another Nissan for my family's next vehicle.

Worst dealership I've ever dealt with. - ladybug9922

Worst dealership I've ever dealt with. It took forever to make the purchase and their after sales customer service is terrible. They were very little help when an issue came up with the truck the very next day. And it is almost impossible to get the manager on the phone. Also his voicemail is full so you can't leave a message. I emailed, but never heard back.

2019 Leaf Lease - Low Leaf

Staff was great, providing numbers and correspondence via email so that my time in the dealership finalizing the deal was kept to a minimum. They worked with me to close out my previous lease and modify the terms of the new lease to accommodate my needs. Was a relief to be able to work with a local dealer and get the deal I wanted

I have a complaint about service and demand a refund for - hishomeimprovementse

I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.

Recibí un muy buen servicio de parte del área del taller, - Herbert Villanueva

Recibí un muy buen servicio de parte del área del taller, el personal fue responsable y me mantuvieron al tanto de todo el proceso. Gracias a Miguel Conrique por su atención y buen desempeño.

Excellent experience! - Jax2017

Excellent service from Brian h and financial team ! Best car buying experience ever, will keep coming back! Excellent price and customer service! Wonderful razzari family to do business with !

Short story: I would avoid this dealership and go - konnerchristie5

Short story: I would avoid this dealership and go somewhere else. You will be pissing away money here. They're dishonest and will get you to pay for services you don't truly need. Then they will drop communication with you once you've been taken advantage of. Long story of my experience: We originally came into the dealership to do an oil change. We asked if the dealership could check the brakes because we had them serviced at an independent mechanic (front brakes around September 2023 and rear brakes around November 2023); and they've been pretty squeaky. Although this is normal, we wanted a second opinion. We received a call from a service rep (I will refer to him as Guy). He explained the mechanic did a simple 'pad slap' and they should have also resurfaced the rotors; Now our pads are wearing down unevenly. His language was quite serious, leading us to believe our car needed this service immediately or further damage would be caused to our car. Although we asked how long our pads could expect to last since they are almost brand new, Guy could not give an estimate and refrained from providing any other guidance other than the best path forward is to have the rotors resurfaced and get new pads. During this conversation, Guy stated Nissan could keep our old pads as evidence of poor workmanship to try and get a refund at our previous mechanic for 'doing a poor job' ... to which agreed would be a great idea. Upon arriving at the dealership, Guy explained the Nissan mechanics threw away the previous brake pads. I asked how this could be possible when we clearly discussed keeping them; he did not know. So now we have no evidence as to the status as our pads. HERE IS THE HUGE SURPRISE: Guy's suggestion was that Nissan could provide some other old random brake pads as evidence (implying that we should provide false evidence and lie to the previous mechanic). So not only did this dealership take advantage of us, they rid the proof, wanted us to lie and rip off another mechanic From here, I expressed my complaint to Guy. After seeking advice from friends and professionals the night after our conversation, I learned that our pads should have been in near mint condition as we drove less than 5k miles since getting them serviced in 2023. There's no reason a professional dealership shouldn't have explained that our pads had a long useful life left. Pads should last anywhere from 70k miles to a very conservative 20k (for a poor, brake-heavy driver) I believed we were taken advantage of to pay $1,400 for a service we did not need whatsoever. Lastly, I asked to speak with a manager, he was 'busy in a meeting'. Then I called him twice and sent 2 emails to file a formal complaint. The manager never responded. Life Lessons Learned: 1) Brake pads can last anywhere from 30k to 70k miles depending on the driver. Don't let any mechanic scam you into getting new pads when yours should have a long useful life. 2) Don't let the dealership may you believe you always need a rotor resurfacing. It's recommended every time by the dealership, but it's more subjective than originally let on. 3) This dealership, maybe Nissan in general, can be dishonest. Do your research beforehand and find a good mechanic ahead of time.

Santa Barbara Nissan has Great attention to detail. - gcamacho

Santa Barbara Nissan has Great attention to detail. Emily was great all the way through the process. White glove delivery of the van. Easy to deal with. We are very please with the process and help provided.

I have sent four emails and have not received any - Hd jeep

I have sent four emails and have not received any response, very poor experience so far

Manager dont give a xxxx at all about ur worries - Unhappy customer

Never will recommends the dealer ship to no one. With my experience its horrible. I thought i will be at ease knowing i got my car at the lang nissans dealership but im wrong.. im not comfortable with my car. My car feels like it woll break down anytime. To top it off. I owed a lot of money for a car that i don't feel safe

I am expressing my thoughts and opinions on my recent - Robert Green

I am expressing my thoughts and opinions on my recent purchase of a 2023 Nissan Pathfinder SL from your dealership. I am pretty pleased with my purchase and the entire purchasing procedure. The personnel at the dealership was kind and knowledgeable from the minute I arrived, making the transaction simple and stress-free. They spent the time necessary to answer my questions and give me all the information I required to make an informed decision.

when in several years back to ask Uber a question but... - mary

when in several years back to ask Uber a question but they were already gone and a Salesman managed to sell me a car within 2 hours but failed to offer gap insurance and when the car was totaled I was stuck with a balance of $3,000 which I refuse to pay and now I can't get an apartment

awesome everyone was very helpful and kingd - Rstith

T . We found the perfect one. . We would recommend this dealer to everyone. Made our experience a very enjoyable one. Thank you shingle springs Stiths

Great - Arleth Guerrero

Thank you Henry samaniego for the great service, lo mejor de todo, es que es bilingual y te explica muy bien si tu carro necesita algun servicio extra.

Quick and painless. - ljolsen66

Quick and painless. Most beautiful car buying experience EVER!!! Amber, Edwin, and the staff were truly a pleasure to work with

0 stars. - valerie

0 stars. Very sleazy business practices from the folks on the buying team. We looked to sell a 2018 Ford Fusion, we filed a request with Kelley Blue Book where we outlined what we were experiencing with the vehicle (overheating + check engine light on). We were reached out by Steven’s Creek Nissan who, after test driving and reviewing the car with two different employees, made us an offer. We signed all the papers, wrote out a check to cover the remainder of the loan we were responsible for, and left. 10 minutes later they called and told us they had hooked up the car to the computer and realized it had a deeper issue and would not be moving forward with a deal they had already made. The following day we came to chat with the manager, Mac, who was incredible rude, condescending and dismissive. He accused us of lying and saying we did not what was wrong with the vehicle because it showed a previous scan (true, it had been scanned that day by Acura when they took a look. No one told us what was wrong with it). He called me “aggravating” because I was calling him out on his shady business dealings. He talked over us, interrupted, and had a nasty attitude once it became clear to him we had reasonable concern/questions. Needless to say, he was quite an unfortunate person to do business with. Honestly, I’m shocked a dealership can do business like this. They did not do their due diligence before making us an offer, and their mistake (which Mac agreed was their mistake) ends up costing us. It felt very predatory and super sleazy. I wish we had been less trusting. Do not take your business here.

I have been a customer with Tracy Nissan for 7 years now.... - jrsalazar

I have been a customer with Tracy Nissan for 7 years now. Service advisor was helpful and kept me updated on the repairs. Thanks Alonzo!!

Disgusted ,was not notified of business closing, and that - alicecga1959

Disgusted ,was not notified of business closing, and that I would've to pay for supposed free service.

Came in about 3 weeks to have my oil and battery changed. - KyleC.

Came in about 3 weeks to have my oil and battery changed. After 1 hour+, they said everything is all good and charged me. Today, my car battery died and I find out that they did not replace the battery and kept the old one in. I had to move my car and jump it then drive all the way back. They said that they had a "random" battery sitting that they were confused about and decided it was best to wait until someone showed up to pick it up. I don't understand why the could have called me to let me know or investigate to find out that they did not change the car battery. They also did not offer any discount for this inconvenience. I will never come back here again. You pay for a service for them not to perform it and act all fraudulent.

Best customer service in town. - freddy ruiz

Best customer service in town. Always get my Nissan parts here. Jon is the man

Lease - shorty555

They helped me find a great car that fit my budget! Plus they were friendly and professional. I highly recommend anyone buy there next car from the folks at McCrea!

Highly sophisticated and enriching buying experience! - A Parikh

Jon Golding is a most genuine and professional sales consultant, and gave us a highly sophisticated and enriching buying experience! Many thanks to Del Grande Dealer Group for their amazing service all the way from the buying phase to post purchase support. Special gratitude to Jonathan Golding for prompt responses and timely feedback on our vehicle related questions. As a customer who is investing in an expensive purchase and as important as a car, we rely to some extent on our sales associates to provide accurate information on complex technical aspects of vehicle quality. Jonathan Golding and DGDG deliver top returns for our faith invested in them during customer buying process. They certainly do not push to market vehicles (which is rare to get), but rather are highly adept in providing correct guidance and options that suit and prioritize on customer's specific needs and wishes. This results in not only obtaining a vehicle that is more than worth the monetary investment but also that fulfills desired qualities, traits, type and features of the vehicle that you were looking for. It is not doubt that only an intelligent, considerate, attentive, knowledgeable sales consultant such as Jon Golding is able to ensure that the customer curiosity and queries about their vehicle requirements are well-understood, addressed and met! Certainly make a trip to DGDG and deal with Jon Golding if you are in market for buying a car.

This is my second time purchasing a vehicle from this - Jmfairfield801

This is my second time purchasing a vehicle from this dealership. It was as pleasant an experience as one can have we preparing to spend a lot of money in troubling times. Danielle and Brittani were a pleasure to work with.

Never ever go to Nissan of Long Beach they are thieves - Mzbella

If you guys don’t make this right and give me the car I want in exchange for my car then maybe this can work if not I’m taking you to court . I am paying on a car I do not Have in my possession now it is in your possession and now you’re trying to take my car the one I paid for cash I have the pink slip to what’s wrong with you people all I wanted was a car that was it equal value to my car not even that just a car with more features than what you gave me Now you’re trying to take my car so I have no car at all be prepared to go to court and that she want to try to work something out you are the worst dealership I’ve ever been to and I cannot believe that car I didn’t even buy from you guys my Z I bought from a different dealership I didn’t even buy it from your dealership so what gives you the right to take my car for me let’s get this straightened out guys