Great job👍 - OMA_MILLER
Salesmen was knowledge! Our experience was fast and efficient.
You had the color and model we were looking for. Glad that it all worked out.
Top Reviewed Specialists At This Dealership
Awesome customer service & vehicle - skragland
I purchased a 2018 Hyundai Tucson (turbo) over Memorial day weekend and was so impressed with Josh Shepherd, the salesman with whom I worked. I started by emailing him with multiple questions about different cars available, as well as potential discounts; he always responded quickly and with helpful information.
I had gone to several other dealerships in town, and test drove many different vehicles made by other companies. I felt pressured to make a decision and it seemed like many of the salesman we're just saying what they thought I wanted to hear. As a middle-aged single woman purchasing a vehicle, I was skeptical from the start, and this approach did not instill confidence within me.
When I went in for a test drive at the Hyundai dealership, I was surprised by how young Josh looked and by how casual he was in his sales approach, but I was quickly impressed. He didn't hesitate to arrange for me to drive multiple vehicles, never pressuring me or rushing me. He even politely dealt with my petulant 12-year-old!
Josh was also very patient with my multiple questions regarding different vehicles and model options, as well as different financing options and potential discounts. Although I took a lot of his time, he never appeared impatient, nor made me feel that any question was immaterial.
Ultimately, Josh tracked down the exact vehicle I wanted, down to model, color, and options and had it delivered the next day.
Josh continued to follow up with me via texts and emails, and was extremely flexible in rescheduling appointments when I was not able to make it in to the dealership at our pre-arranged meeting time. When I did make it in to finalize financing and pick up my car, everything was ready to go.
I love my new car and feel very confident in the decision I made to purchase it. Josh has contacted me a few times since my purchase to see if I had any questions and to ensure my satisfaction. I could not have had a better experience in purchasing a new vehicle.
General Sales Manager
New and Used Car Specialist
Very good time. - B&MW
We were looking for a 7 passenger SUV and wanted to see the possibility of getting a new Santa Fe and Suzanne met us as we came in and did a fantastic job of leading us through the process. She was great.
New car purchase - Wadojohn
I worked with Attila Szabo and the overall experience was great. Attila and the rest of the team were professional, knowledgeable, and courteous. I was truly impressed with Attila. I've purchased a number of new vehicles over the years and I have to say working with Attila was a real pleasure.
I would recommend the dealership, the staff, and especially Attila if you're in the market for a new Hyundai in the Aurora/Denver area.
Sr. Sales Consultant
Sales & Leasing
Love my new car - Perla
I'm so happy that they helped me get a new car i am a 1st time buyer I was having trouble with other dealers to help me out. They were every helpful and friendly
Our blue Ioniq - piadenz
We got exactly the car we wanted. We didn't feel pressured. The process was very quick, but we also had very specific wishes, so it worked out pleasantly.
Overall great customer service and great people. - Nat24
I would give this dealership a five star service because of how well I was treated as a client and overall how smooth the whole process of buying a car was facilitated by our salesman Michael who really made the whole process a fun and pleasant experience. Both my fiancé and I were well taken care of and I felt pretty confident about my car selection due to how I did not feel pressured at all my salesman. Our salesman was quite receptive of finding a vehicle that meet all of the different features we were looking for. Also, we had the opportunity to test drive where I got to learn more about the vehicle on a personal level. Lastly, we were feed some snacks to which made the environemt even more familiar and comfortable. My fiancé and I left very happy that same day we went in to find a vehicle and felt well treated by the associates at Planet Hyundai.
great dealership excellent staff - mtrujillo37
they always make you feel like you are family and really listen to what you want and need their main goal is to make sure you get what you really want by showing you all options available to you. great people like chris and steve keep you coming back
Felt welcomed. Low pressure. Salesman well informed. - Pam V.
Website easy to use to inquire about vehicles.
Came in looking for used and left with a new car.
Excellent incentives on the car with one stop financing.
Military incentive with extended warranty helped the cost seem reasonable.
Chandler Maas was easy going, had good questions to help us identify what we were looking for. Did not pressure us when we wanted to leave to go get lunch before talking about numbers.
Hyundai warranty huge selling point.
Outstanding Customer Service - Tiffany
I recently bought a 2018 Hyundai Tucson from this dealership. It is the first new car I have ever purchased and I was very nervous. I first encountered salesman Michael Ayers, who was absolutely terrific--helpful, patient, and answered all questions or found someone who could. He had Ben Ohman come over to demonstrate some of the features on the Tucson and he was wonderful as well. I was very nervous to make a big purchase and these two gentlemen made me feel so at ease. Once I made the decision to buy, David Fly was the financial specialist who assisted me and was able to help me get an affordable loan. These 3 employees that I dealt with have exceptional customer service skills and I was so very impressed from the time I arrived until I drove away in my new Tucson. This was a great experience and I will highly recommend Phil Long Hyundai at Chapel Hills and their awesome staff. Thanks again!
Amazing customer servive - Ford Frosty
Severt is by far the best car salesman I've ever had the pleasure of meeting, and made sure everything on the car was perfect, and reasonably priced. I couldn't have asked for anyone better to help me find my car. Zach was also friendly, they both made sure we could get the best deal possible, and made sure that the car was just for me. I'd always reccomend going here, and talk to Severt and Zach, they are both amazing
Went in to check out a Hyundai for a promotion deal of $15K - SamR
He showed me exactly what I was looking for.........................long story short I was also shown "other" options I had that could be in my price range/monthly payment. However they were not pushy about it, I was eventually left to make my OWN decision. Unlike some car sales persons that try to talk/bully you into something you can't afford or don't want! The lady in finance was very patience and helpful (sorry I can't remember her name). Roman R. and Shawn C. were a great team! If you notice I rated the "price" four stars. Who doesn't want a better deal?!
Got oil change, ended up with oil spots - Filament
I took my 2017 Elantra in for its maintenance. The service department gnarled up the oil plug gasket. On top of it they informed me that they were no longer honoring our paid for service agreement and will give me 2 complimentary services. I have since contacted the loan agency and they have said it’s not going to change how much I pay just how long I pay but I must jump through a bunch of hoops to do anything. I’ve kept to my end of the deal by paying the loan even when I’m unemployed they need to keep to their end of the deal. This is completely unacceptable as I bought the car with this confidence that my car would remain maintained even in tough time and right when times get tough the dealership spits in my face adding stress to my already stressful situation.
Stevinson Hyundai of Longmont
Internet Sales Manager