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I’m always treated with excellence when I visit, everyone... - Classy Red
I’m always treated with excellence when I visit, everyone is courteous & very polite. I always look forward to visiting when I have problems with my vehicle
Top Reviewed Specialists At This Dealership
The service was pleasant and efficient. I was treated... - MARK
The service was pleasant and efficient. I was treated fairly and was very happy with the process.
Great experience !!! - Megan and Dave went out of their... - gec302
Great experience !!! - Megan and Dave went out of their way in assisting me with my convertible top issue. The fact that they had a service technician, James called to assess the problem with me present - I thought was extraordinary. Thank you all very much!!!
Porsche Certified Brand Ambassador
Global Brand Ambassador
Porsche Sales Professional
The staff is absolutely amazing. They always greet you... - Mikki96
The staff is absolutely amazing. They always greet you with a warm welcome and make you feel appreciated.
Jennifer in the service department is outstanding and... - rob
Jennifer in the service department is outstanding and always ensures everything is taken care of for the customer. Thanks to her and the team for the service.
Purchased CPO Porsche Cayman S in July. Catherine in... - tomsulbrich
Purchased CPO Porsche Cayman S in July. Catherine in Sales was Great. Ed in Finance was Great. I could tell they wanted my business and I wanted to give them my business. Perfect every thing.
This Porsche Melbourne Fl dealership is OUTSTANDING! I... - Baerdebra
This Porsche Melbourne Fl dealership is OUTSTANDING! I have dealt with a few in my life time and my hubby and I are very impressed! We bought a car on August 27,2021 and we wanted some extra things added and one or two things tweaked and within a week they have called and scheduled a loaner for us while they do the requested work. Service like this makes you want to go back and buy another car! Thank you Porsche In Melbourne Fl. We highly recommend this dealership!
I am the proud owner of a beautiful used Porsche Cayenne.... - Kimberly Barden
I am the proud owner of a beautiful used Porsche Cayenne. I had the greatest experience at Porsche Ft. Myers.
My salesperson, Robert Dorsey, was not in the slightest bit pushy and was extremely knowledgeable. It was obvious I wasn't just another "up". I was treated with dignity and respect from the moment I walked in until I left a couple of hours later with a beautiful car. Zero pushing.. zero! Go to Porsche Ft. Myers and you will not be disappointed. I purchased a used car and was treated like a queen.
Thank you Robert, the sales manager Lou and all of the lovely folks at Porsche Ft. Myers for making it happen. I'm thrilled with my car and thrilled with the entire experience. You're doing everything right! And I want to make a mention of how much I appreciated the lovely young lady at the front entrance that greeted us with a beautiful warm smile, Cheyenne. I talked to her a few times during our visit and she has a way of making you feel comfortable and welcome.
Final thought from my 60 years on this planet. Service is everything and the most important part of any shopping experience for me personally, is the way I'm treated. I will walk out of any business just as fast as I walked in if I'm pounced on or pressured. Its unacceptable in today's society. We know we can have better and we seek it until we find it. I found it at Porsche after bad experiences at a few local dealerships. No pouncing.. no pressure... seriously was my best experience ever in buying a car.
Bert Smith Porsche provides timely accommodations to meet... - sylverlady4u
Bert Smith Porsche provides timely accommodations to meet my busy schedule, for all needed services. Service representative Mo, provides excellent personalized service, and ensures that my vehicles maintenence plan is implemented accordingly...
Not willing to negotiate. More expensive that other... - Pradeep
Not willing to negotiate. More expensive that other dealers. Visited the dealership and didn't even have the cars listed on the website...they were lent out to corporate company.
Jeff was great. Called to confirm appointment and service... - jpchonody
Jeff was great. Called to confirm appointment and service advice. Explained upcoming concerns and cost. Car was ready on time. Very satisfied.
My wife’s Volkswagen has been at the shop for almost 10... - Daniel
My wife’s Volkswagen has been at the shop for almost 10 weeks. Parts have been ordered, installed, and it didn’t do anything. At this point I truly believe they have no idea what’s even going on with the car. “Which is only 3 years old, and under warranty” meanwhile we’re paying a premium price for a vehicle we don’t even get to drive. My pregnant wife and 2 year old daughter are driving in a base Tiguan with 0 safety features which is absolutely ridiculous.
My wife has 4 months left on her lease, and I don’t think it’ll be too much to ask for to let us out of our lease. At the end of the day we’ve been paying for a car we don’t even have, and no one at sunset has any clue how much longer it’ll take to get ours fixed. So again, why can’t you let us out?? I know for a fact you could, you just don’t want to because we don’t want another VW. Absolutely worst customer services I’ve ever experienced. Take your business to Bob Boast Volkswagen, they’re willing to help me more than sunset where we bought our car.
James was super helpful in getting me to yes. Inventory... - blairbrandt
James was super helpful in getting me to yes. Inventory is really tight but he still made it a positive experience and outcome. I got the car I wanted - and I didn’t expect to do so that quickly or within the right price point. Great job.
I wish I could rate a ZERO!! I was charged for services... - sunshinekeyshea
I wish I could rate a ZERO!! I was charged for services that wasn't rendered. Also charged labor but not provided with how many hours it took and rate. Just charged $750 labor. On, January 4, 2021 we was advised $1450 before taxes to replace alternator, new battery and programming of new battery. Upon checking out we noted we were charged for tension wire listed. Upon leaving, I noticed the battery wasn't indicated on the receipt. I returned to lobby and was told it wasn't done. I asked Mgr Andy why wasn't I informed and charged for it. Andy or Cameron the general manager charged me $750 labor without disclosing how many hours it took and hourly rate, He later told me 130hr. I told him at 12:30PM my alternator was installed so how is rate this much. They also changed my battery which has a sticker 12/18 in which this car was in my possession at the time, therefore its not my original battery, The company is untrusty and refuses to be truthful and charges for services not provided. The alternator was 275 and labor charge 750. I signed on the receipt stating this invoice amount isn't correct. I contacted GM he told me nothing he can do. Before leaving we noticed leaking the tech had broke vent hose in which we now have to get replaced. Adam was the technican, Brendon & Andy the service managers and Cameron Scott the GM manager. I told them we t\rusted there service and they not trust worthy . I will be contacting the media in Destin and they do not stand behind honesty. DO NOT TRUST THIS COMPANY. We bought this BMW a month ago, One day after being delivered it said please add oil and noticed big oil leak. THIS IS THE WORST PLACE EVER FOR SERVICE AND CAR PURSCHASING. i HAVE FILED A COMPLAINT WITH Better Business Bureau's Online Complaint System.
Excellent service and staff! Picked up on a tire issue... - jienadeeb
Excellent service and staff! Picked up on a tire issue that another dealership did not pick up on. The service was timely and experience was pleasant!
The team at Suncoast Motorsports is by far the best of... - briancraft
The team at Suncoast Motorsports is by far the best of the best. They go above and beyond to assist you in every way and ensure you find the perfect car for you that fit all of your specifications, and some! They truly cater to you! I can’t say enough about the signing process. Rob who we did our signing with explained everything perfectly while making the process smooth and seamless, and provided us all of our documentation via USB to retain for our records (and save resources!) The communications between all of the staff at Suncoast Motorsports is superior and they truly care about taking care of their clients which clearly shows in the entire process from the moment they greet you to the moment you drive off the lot in your dream car.
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