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The joy of car buying - Billie
We drove over 2 hours to purchase our beetle from Jimmy Britt. We dealt with Fabian and he made it a very easy decision when deciding to drive up. We love our car and buying from jimmy Britt was painless......
Top Reviewed Service Specialists At This Dealership
Have used Carl Black Roswell for purchases and service... - CESPCS1
Have used Carl Black Roswell for purchases and service since 2001. Doug Fincher in service is the top example of professionalism, customer service, and courteous. He is the best!
The most amazing experience! Omg! Wow! Wow! Wow! If you... - Anthony
The most amazing experience! Omg! Wow! Wow! Wow! If you need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’all are the real MVPs!! What a squad!
Super super super helped me with all my concerns Tom... - NABANOTARY
Super super super helped me with all my concerns Tom Lyons was so helpful perfect service live in Florida but will have my service there when I visit family
Awesome Dealership - LELLIS4515
We have purchased our last 4 vehicles from Cronic Chev. Will not go anywhere else to purchase a vehicle. Staff is awesome to work with. Sam Miller is so professional and makes you feel so comfortable like a long lost friend!
Thank you to my service advisor, Tim Jackson for... - C. Warren
Thank you to my service advisor, Tim Jackson for exceptional customer care and service! He is always friendly, helpful, professional, and takes excellent care of my vehicle when I bring it in for routine service! Kudos to the mechanic, who works behind the scene, for excellent work!!
David has been my service rep since I purchased my... - vjpatt63
David has been my service rep since I purchased my vehicle in May 2020. He and the entire crew has always shown professionalism as well as great customer repour. I wouldn't dream going anywhere else for service.
I have dealt with Heyward Allen for over 45 years and... - jeanietea
I have dealt with Heyward Allen for over 45 years and have great trust in how they have treated me. I would highly recommend them.
The service writer Tim did a great job keeping me updated... - CROWLEYTJ
The service writer Tim did a great job keeping me updated on the service status. The techs discovered a few issues I was unaware of and completed the service with excellence
Sloppy work!!! Horrible Car Wash;;Discount A Joke !!!... - Southrainbridge
Sloppy work!!! Horrible Car Wash;;Discount A Joke !!! Concern Poor
Mechanic failed to add coolant - sweepeez
I brought my 2004 chevy van to this dealership as I believed they would have the parts I needed in stock and the expertise to complete the repair. I delivered my vehicle at 7 am and the mechanic began work at 8 amand I was advised the vehicle would be ready at 2 pm. The mechanic replaced my water pump and front passenger side wheel bearing. At 5 pm I was advised they would need to keep my vehicle for another day as the engine was now overheating.(The engine was not overheating when I dropped it off for repair) and that I required a new radiator at an estimated cost of 954.00 parts and labor. I asked if I could speak to the mechanic directly and was told he had left for the day. When I informed the sales lady that I would not like to have a new radiator installed , the mechanic who had supposedly left for the day came to speak to me and informed me the engine was overheating due to a plugged radiator. I asked if they could instead flush the radiator ,I was informed they no longer perform this service. It was at this time I informed the mechanic and saleslady I would like to take my vehicle as is and was warned by the mechanic and sales staff (in writing) that this could damage the engine , and if I was to take the vehicle now it would need to be removed from the lot immediately. I drove my vehicle about two city blocks to a radiator specialist who was just closing for the evening but invited me to leave my vehicle on his property for the night and he would look at it the following morning. While I was waiting for the garage to open I decided to do some investigating on my own. The mechanic at Bellamy Strickland informed me the vehicle would overheat in as little as 5 minutes, and this did not seem right to me , so after removing the radiator cap I discovered there was not any visible coolant in the radiator and the radiator was as clean as a whistle.
The next morning at 8 am Dwayne from McDonough Radiator added a gallon of antifreeze/coolant ,,,pressure tested the radiator ,,,took the vehicle for a test drive and I was back on the road by 9 am.
Now I am sure the mechanic at Bellamy Strickland had a long day , but a person who is not mechanically inclined would have been duped out of $954.00 for parts and labor that were not required, and another $150.00 in hotel and meals and wasted another day sitting in their costumer lounge.We all make mistakes , but if a vehicle is overheating , one of the first steps is to check the radiator level.
Overall everyone at this dealership were very friendly and a shout out to Meagan who was very helpful to us , and unfortunately was gone for the day when they tried to drop this un needed repair on us at the end of a long day.
We are now in Nashville and vehicle is running fine.
Absolute horrible experience! After reading all the... - CHUCKPAYNE1
Absolute horrible experience! After reading all the reviews on Hamby it further questions why my experience was so poor. I brought in my 1 of 5 2009 ZRI with 9,900 miles on it. My wife and I are relocating back to the Georgia area. My clutch failed during a Friday afternoon drive. The tow driver recommended Hamby Chevrolet so I decided to try them. We delivered my ZR1 and was greeted with a cold attitude and a statement, "just drop your car off". I was shocked and left with not many options at 5:00pm on a Friday. I expressed multiple times, could you please prioritize my ZR1 to complete it and possibly store it inside as it waits. That question was met with a quick NO, we don't have room. As a dealership with an empty showroom should surely understand a rare ZR1 in like new condition can be used as a marketing tool. Continuing with this terrible experience, I contacted Hamby on Monday for a status update that ended with a non-interest in fixing my car a priority. The saga went on through a complete week while my ZR1 sat through two weekends while sitting outside through a storm. My ZR1 has never stayed outside in its 9,900 miles. I contacted Hamby service every other day to get an update on my vehicle and drove by multiple times to witness my car sitting in the parking lot. When I picked up my ZR1 I stopped at the service department to get waved away to go to the cashier. There was no warm welcome and explanation of the service provided to my vehicle. Additionally, after inspecting my ZR1, I discovered a few minor scratches and handprints on the fender as if the mechanic didn't use a protective cover. Further, I was charged 25% more than the quoted towing price provided by the tow company. I expressed to both the service department and tow driver that I would prefer to pay for the tow when I dropped my car off. They assured me it was not a problem to pay for the tow through Hamby service invoice. Sure was ok with a 25% markup! I advise anyone with a high-end Corvette or any high-end vehicle not to take it to Hamby service department. From the ratings on line, my experience could have an unknown factor that may be limited to only a few. Please explain why my experience resulted so poorly.
Always very professional and helpful. Everything was done... - cameron_m
Always very professional and helpful. Everything was done as was stated it would be. Received text when my car was ready. Very efficient. Always satisfied.
On 4/2/21 I brought in my car to Rick Hendrick Buick GMC... - alvaro.gonzalez
On 4/2/21 I brought in my car to Rick Hendrick Buick GMC Duluth for a routine oil change, after the service was performed I drove off the lot for about 4 miles and the check oil level monitor system came on, I immediately pulled over to a parking lot and check the dipstick and confirmed that the engine did not have oil.
It is apparent to me that an auto serviceman forgot to put oil back in my car.
I immediately called the dealer and reported the incident.
The dealership told me to bring the car back, I could not drive the vehicle in this condition and I had it towed back to the dealership.
When I arrive a spoke with Mrs. Kristyn Johnson and informed the situation, she got a technician and verify that the oil level was low.
The technician added oil to my vehicle in from of Mrs. Johnson. They, (3) technicians took the car back to maintenance bay and performed a multi-point inspection.
They performed another oil change and reported that no damaged to the engine was found.
Two visits--Tried to sell bogus repair: (Read Review) - Bob
I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.
Purchase - Buster
My relatives and friends have bought from Ester and Claude and we have never been disappointed ,
We always go to them first for our car needs.
The service department has two managers mr Allen and mr... - Choppat843
The service department has two managers mr Allen and mr Dutton they are the worst and will discriminate against blacks do not take your vehicle
Good people, personalized attention - rrauh
Had struts replaced on my 2013 Caprice PPV because a performance car shop in the Atlanta area botched putting on new Konis. One strut was cross threaded and the other was leaking. Childre Chevy found the problems, used extra effort to get the damaged parts off, showed me the situation in the shop and put new struts on correctly after sourcing the part for my rare (in the USA) Australian-built Chevrolet Caprice. These folks know their GM cars and pay attention to you. Recommend Childre over the huge high volume dealerships any day.
0 * Service - Edwards from Snellville
This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place.
Please stay away from this unprofessional and very inconsiderate auto collision place.
My daughters Buick developed a check engine light issue. ... - mattstevens50
My daughters Buick developed a check engine light issue. Mr Corey and the service technicians diagnosed it and had the parts ordered and the repairs completed quickly, and inexpensiveley. Great job Steve and the Colonial Team.
Jim Ellis Buick GMC Mall of GA