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I have recently leased a new Equinox at Gary Lang.... - lenchigrass
I have recently leased a new Equinox at Gary Lang. Brandon and Ryan went above and beyond to get us the best deal possible. Brandon spared no effort and took care of everything for a super smooth transaction.
Friendly staff, great service, absolutely Amazing shopping experience!
Top Reviewed Specialists At This Dealership
As many buying a car, or the car buying experience ranks... - Tom and Amy
As many buying a car, or the car buying experience ranks up there like pulling teeth. When I walked into this dealership and was met by Joseph De Riggi, And at first was ready to put up my guard as I have many other times going through this process. As we continued to work together, I realized this gentleman was totally different than any other salesman that I have dealt with in the past. He listened to what we wanted, acted as we were the most important deal he had going, And followed up after the sale as he promised. 100% Class and If you are in the process of looking or ready to purchase ask for Joseph "Thank you" De Riggi. You will not be disappointed.
Ford Sales Team
Ford Sales Team / Commercial & Fleet
Joe Garner does an excellent job in listening to exactly... - jaymelinares
Joe Garner does an excellent job in listening to exactly what you’re looking for. Such a great person to do business with, I guarantee you will leave happy with a brand new car.
Juan provide excellent customer service he made car... - Lahomagayles
Juan provide excellent customer service he made car buying purchase a awesome deal. He was very polite and he honest in what was the best deal for me
Great experience. Shane was thorough and explained the... - djl0202
Great experience. Shane was thorough and explained the whole process. Just made purchasing a car easier. The whole team was great from Tom to Shane.
I had a great experience at this dealership! Everyone was... - Sarah
I had a great experience at this dealership! Everyone was extremely friendly and very helpful. They answered all of the questions we asked and then some. The worked with us on number and we ended up leaving happy and stress free! This is a great dealership!
Very pleasant visit. John Gustafson was accommodating and... - zajua12
Very pleasant visit. John Gustafson was accommodating and help me through the buying process. I was able to find something that is for me and with no rush
Jim Johnson did a great job for us. We purchased a... - Ed
Jim Johnson did a great job for us. We purchased a pre-owned KIA Soul LX. He was friendly and helpful. It was a very good experience.
Truly a painless experience. In and out in less than 90... - CubsGuy2016
Truly a painless experience. In and out in less than 90 minutes. Didn’t get the run around. Everyone was friendly! Highly recommend! Chad was great!
Best ever car buying experience - screen
We are in our 70s and 80s. We have always been 2-3 vehicle owners at a time. Experienced countless trade-in and new purchase vehicle deals. Working with Brian Wingert was the BEST experience we have ever had trading vehicles with any dealership. First time we felt the salesman was truly trying to meet our needs rather than talking us into a deal. Brian listened tentatively and answered every question we had and even did deeper research on the vehicle we were interested in. As long as Brian is at Napletons, we will go there first for any vehicle needs.
"Jorge and Brad made our out of State purchase a pleasure" - chico
I searched the internet for six weeks to find, within a 500 mile radius of our home, the used Jaguar XF that my wife wanted. My search led me to Max Madsen's Mitsubishi where I found not only the vehicle she wanted, but also a great sales staff. Jorge and Brad were very informative and helpful in completing the sale.
My wife and I flew into O'Hare Airport, from Michigan, on a Saturday morning and were greeted by Cory , a Max Madsen porter, who drove us to the dealership in Aurora. This courtesy was facilitated by Brad and Jorge.
Our entire purchasing experience at this dealership was indeed a pleasure. The light counter top snacks were great also (smile).
Hiding Car Defects - Mazen
I went to buy a used 2010 Mitsubishi Outlander SE. The sale representative said it is a good car ready to go and inspected by the dealer mechanic. When I wanted to test drive the car, First the car did not start, and that is why I saw the car running before even I arrived to the dealer, so the Battery is dead or the Alternator is not working. Second the ASC system service required sign turned on. Third; when I turned the AC on, the compressor was going on and off. So I was totally disappointed and just got out of the car because I already wasted time jumping the car at the beginning. The problem is they are Mitsubishi Dealer. I personally will never trust them anymore.
I believe the review written by will t posted here to be... - Lydia
I believe the review written by will t posted here to be written by one of the salesmen at GRAND MITSUBISHI by the name of Bill T. (will t) wrote it. And should not be allowed, it is against your terms of service rules for someone working at the dealership to write their own review using dealership internet connection, not only did they scam my mother in law, now they are scamming the internet review of their dealership.This place takes the cake all the way around. The reason I'm saying this review is a scam is because I informed that owner how HORRIBLE their internet rating was and instantly that review was put out there. I would appreciate Dealer Rater looking into this and removing their scam review of themselves.
Did business over phone and internet - Patrick V
I worked with Mike and he was great. He was very friendly and willing to work with me over the phone and via email as we live fare away. He sent me a breakdown of the truck at the "out the door' price so there would be no hidden fees pop up and I could see if I wanted to make the trip. Ultimaltey, we bought a truck somewhere else, not because of Mike and or the dealership, we simply found a truck that matched what we wanted more than the one they had listed.
Thanks for you time,
Exactly What I Wanted - StacyLynn
I went in with an idea of what car I wanted, shared this idea with my salesman. Not only did he find a car that fit my idea, but it blew all my expectations out of the water.
after more then 8 years Joe Ryan treat me as piece of... - Jester479
after more then 8 years Joe Ryan treat me as piece of s.... .
never again buy car from them and never again go for service.
i have 3 dealers close by ,but i always go to them but after today never again.
Joe Ryan get a live and go somewhere else . I was wait more then 24 hours for info about my car.(never happen before). then he hang up on me when i was try get some info how long my car going to be in the shop . car was under factory warranty but he was try charge me for some things. i have extended warranty . i rate them today very bad in all categories most because of service
Amazingly nice dealership experience - Patel,Asma
Me and my husband like awesome experience buying a new car with this dealership.very pleasant welcome and customer service.they so much made efforts to get us the car we want.specially sales manager THAIJS DE KOOL,product specialist CLAUDIA ZIERS AND business manager CHRIS NORTON,you guys are amazingly great 👍.more than 5 stars for you.we highly recommend this dealership to everyone.