Laid back environment. Great Staff! - Angel0716
Aaron had a great sense of humor and was great at getting me where I wanted to be, as far as monthly payments and the vehicle I wanted. I was able to look around and not feel like someone was breathing down my back. Great experience and will be back in the future!
Top Reviewed Specialists At This Dealership
Internet sales consultant
Great - Debbie Feigl
Very helpful and got me reimbursed for the tire I had to replace. My car was in the day before for oil change and tire rotation..
Ford Sales Team
Kia Sales Team
First Car Experince - RWB
Jesse Mannin was absolutely amazing! He literally spent hours trying to find me a car and he found one! I had an amazing experience today!
Comfortable buying experience - Audrey313
Robert Lane is a great salesman to work with. Also Mike & Chris were just as nice. I would definitely recommend all of them to other people.
great experience! - dl
I was impressed by both associates' knowledge & customer service. Each gentlemen was interested in providing a memorable customer experience. They seemed to listen to customer wants & concerns.
Car Shopping - Kaci Raelyn
I decided to checkout Gary Lang bc of its very large inventory and figured I would be able to find the pre owned vehicle I needed at a reasonable price. I was very surprised at how well all the vehicles I looked at were in such great condition. I’ve been to other dealers where it looked like they just threw a vehicle on the lot after being traded in without even detailing them. Every vehicle I looked at seemed to had new tires and shined almost like a new car. Needless to say I wasn’t let down and had a great salesman that wasn’t pushy and was very patient with me looking at several vehicles. Thanks Kevin Curtis at Gary Lang
Awsume Salesman - usedcar2015
Woody stuck with me through the whole car buying process. He knew I had health concerns & needed a car I could rely on. I told him the amount I could afford & he never tried to push into a payment higher than that. He told me he wouldn't give up till he got me a great car at a price I could afford. He did just that. I purchased a 2015 Mitsubishi Lancer. It's a great car I love it!!!!!
Exactly What I Wanted - StacyLynn
I went in with an idea of what car I wanted, shared this idea with my salesman. Not only did he find a car that fit my idea, but it blew all my expectations out of the water.
Great experience - TolkienFiemd
I went to the dealership with limited knowledge of what I was looking for. James was very friendly, knowledgeable and was very helpful with working with my limited budget. He went out of the way to make sure my needs were met and that I was happy with my purchase.
Amazing!! - Blu6blk
I came to the dealership and everyone work there came to meet me. The particular car I wanted was waiting on me when I arrived .my sale person was Claudia Zires was very knowledgeable. I promise this was the best experience I ever had a a dealership.the finance manager Steve was very up front with me everyone was honest from start.
buying from Biggers for over 30 years - Bob D.
We have been buying cars from Biggers for over 30 years and always receive first class treatment. Jim Casey has been our salesman for many of our purchases and he treats us like family. I highly recommend asking Jim if you plan on visiting Biggers. He is friendly, knowledgeable and experienced in helping find the right car for you. We bought our last Mitsubishi Outlander from Jim before moving to Texas several years ago. We decided to buy a new Outlander in order to get some of the safety features available on the new models. Checked locally in Texas and then called Jim. We drove back to Elgin from Texas to purchase our 2018 Outlander from Jim. Everything was handled perfectly and got exactly what we wanted. Recommend them highly!!
Did business over phone and internet - Patrick V
I worked with Mike and he was great. He was very friendly and willing to work with me over the phone and via email as we live fare away. He sent me a breakdown of the truck at the "out the door' price so there would be no hidden fees pop up and I could see if I wanted to make the trip. Ultimaltey, we bought a truck somewhere else, not because of Mike and or the dealership, we simply found a truck that matched what we wanted more than the one they had listed.
Thanks for you time,
Relaxing - Retired
We have now bought 3 brand new outlander sports from Herman Vasquez over 7 years. He is absolutely
The most informative and professional sales consultant we have ever dealt with. Herman is honest with all the
Answers we demand as a buyer. We highly recommend everyone to ask for Herman when coming to the dealership
Great People - ccruz0731
First off, this place isn’t pushy like any other dealership where everyone rushes you just to see if you’d like to purchase anything. Jason approached me and I told him what I was looking for and my plan and he just listened. Real down to earth person who treats people like a million bucks! The whole place is real chill. I’d recommend them to anybody in the area or even out of the area.
Hiding Car Defects - Mazen
I went to buy a used 2010 Mitsubishi Outlander SE. The sale representative said it is a good car ready to go and inspected by the dealer mechanic. When I wanted to test drive the car, First the car did not start, and that is why I saw the car running before even I arrived to the dealer, so the Battery is dead or the Alternator is not working. Second the ASC system service required sign turned on. Third; when I turned the AC on, the compressor was going on and off. So I was totally disappointed and just got out of the car because I already wasted time jumping the car at the beginning. The problem is they are Mitsubishi Dealer. I personally will never trust them anymore.
I believe the review written by will t posted here to be... - Lydia
I believe the review written by will t posted here to be written by one of the salesmen at GRAND MITSUBISHI by the name of Bill T. (will t) wrote it. And should not be allowed, it is against your terms of service rules for someone working at the dealership to write their own review using dealership internet connection, not only did they scam my mother in law, now they are scamming the internet review of their dealership.This place takes the cake all the way around. The reason I'm saying this review is a scam is because I informed that owner how HORRIBLE their internet rating was and instantly that review was put out there. I would appreciate Dealer Rater looking into this and removing their scam review of themselves.
after more then 8 years Joe Ryan treat me as piece of... - Jester479
after more then 8 years Joe Ryan treat me as piece of s.... .
never again buy car from them and never again go for service.
i have 3 dealers close by ,but i always go to them but after today never again.
Joe Ryan get a live and go somewhere else . I was wait more then 24 hours for info about my car.(never happen before). then he hang up on me when i was try get some info how long my car going to be in the shop . car was under factory warranty but he was try charge me for some things. i have extended warranty . i rate them today very bad in all categories most because of service
Anderson Rock River Block