Illinois Chrysler Service Centers

Purchased a 2020 Jeep!! - bndbates

I came in for service on my Chrysler 200 and ended up purchasing a 2020 Jeep! Bob Adams was very helpful, friendly and accommodating. Helping me get as much as possible in the price range that I wanted, and Larry Holcombe explaining everything in detail. Aaron Lang wanted to make sure I was pleased. I'm glad I made the purchase.

I live in Kankakee and drive a extra 20min past taylor... - jgreen1017

I live in Kankakee and drive a extra 20min past taylor dodge to pearl because I know that when I make a appointment that my vehicles are in good hands. They are straight forward and get the job done right the first time.. Jeff Green.

This was our first visit to the service department. We... - rogood1

This was our first visit to the service department. We had an appointment. They got us in and out very quick. They was very courteous

This review is about Peter, the car education specialist,... - Mhalperin

This review is about Peter, the car education specialist, who recently spent about an hour with me going over the fine points of my new Outback. Peter did a fantastic job helping me to become more comfortable with the car, particularly the electronics, so that I can make full use of the features. His help was invaluable and I would highly recommend that new owners/leaders take advantage of his knowledge and expertise.

Tim McIntyre is awesome. We were 100+ miles away from... - Lorit2681

Tim McIntyre is awesome. We were 100+ miles away from home and had a warning light come on. Stopped at Shields Auto Center for help and Tim went out of his way. I would not hesitate to travel the 100+ miles back to purchase a new car from him when I am ready for a new vehicle.

Everyone at Taylor who helped me with my first new... - salazarkollin

Everyone at Taylor who helped me with my first new purchase of a car made it super easy and welcoming, they made sure I got the best service especially Jayson recommending Alejandro to finalize our sale. Would recommend to anyone looking for a vehicle.

Professional and friendly. Explained everything clearly.... - garyhob

Professional and friendly. Explained everything clearly. Was given updates on a timely manner. Thought that was cool. You really care about your customers! Thank You!

It all began with my inquiry over the phone. The young... - donley

It all began with my inquiry over the phone. The young man answered all my questions and transferred me to parts to verify they had the needed part in stock. Upon arriving at the dealer what to do and were to go was clearly marked. Dean quoted me price and time frame and directed me to the waiting area. The work was completed on budget and a few minutes early.

Awesome staff (James) timely service everyone is... - Fchernik

Awesome staff (James) timely service everyone is professional and friendly. Easy to make an appointment and James worked with our warranty company.Easy Big comfortable waiting room

First class service Department: Alexis Martinez handled... - hirisebldr

First class service Department: Alexis Martinez handled my Ram/Cummins service from start to finish. Knew up front what was needed on this vehicle, no surprises, kept me updated throughout the process. Even lined up a rental vehicle from the dealer, Great Job!

Jake is super knowledgable and helpful. I apprecited the... - Honeybadger

Jake is super knowledgable and helpful. I apprecited the feedback and professionalism with his customer service. I recommend his skills and this service center for all Dodge needs.

Pacifica in for routine maintenance. They are always... - ekjakel

Pacifica in for routine maintenance. They are always friendly and easy to deal with. Service was performed promptly and professionally. Really good at doing everything they can to satisfy customer.

I brought my 2014 Jeep Compass in for service for the... - braceyclasspkg

I brought my 2014 Jeep Compass in for service for the check engine light. I'm always pleased with the service I receive when I bring my truck in. I don't want anyone but Jack Phelan service guys under my hood because I know when I get it back it runs like new. Micheal is always friendly and courteous to me. So I'm giving a 5. Keep up the good work!

Great customer service and awesome with helping you pick... - Evanstysheka91

Great customer service and awesome with helping you pick out a car , very respectful and nice ! Great at working things out with you as well

Experience - nacuna004

Andres is awesome he was very professional and friendly, really helped me a lot and I’ll be back to buy another one for my son.

I take my jeep to get service here. They are very clean,... - maggies314

I take my jeep to get service here. They are very clean, super helpful and always do a great job! I would recommend to anyone!!

Jeep Renegade Purchase - Maureen

I brought in my 2002 PT Cruiser to the service dept since the engine light went on and the car had rattling noises. After receiving a quote for repairs and learning that the car was no longer drivable, I decided to purchase a new car that day. After meeting with Oday Omar in the sales department, he recommended the perfect car for me -- a 2019 Jeep Renegade. Oday explained the purchase incentive savings and was extremely helpful in answering all questions. I picked up the car the next day.

Wilson Chrysler provided great service. I called because... - hsteveallen17

Wilson Chrysler provided great service. I called because my car would not start and within 2 hours I was up & Running. Thank you Wilson Chrysler.

Thanks for always getting me in for last minute oil... - Kitkat2019

Thanks for always getting me in for last minute oil changes and making sure I have a ride to work!! You make vehicle maintenance a breeze...

Bought our last 4 vehicles here at Roanoke. And we... - Chappy

Bought our last 4 vehicles here at Roanoke. And we couldn’t be more Happy with the Whole team here! The friendlyness of everyone is very commendable

I brought my recently purchased 2011 Chrysler 200 Touring... - arturo0903

I brought my recently purchased 2011 Chrysler 200 Touring Convertible with 92,000 miles in for a synthetic oil change and transmission service (fluid and filter). Josh Arenson was great about getting me in and explaining what to expect and the costs...less than I had expected. Josh is very good at his job and real asset to Wickstrom. They also conducted a bumper-to-bumper inspection and provided a report on all findings. All good. The Waiting Area is very spacious and comfortable. I also took advantage of the free car wash on the way out. Thank you. I look forward to my next visit. AWS Lincolnshire, IL April This was my first opportunity to visit the Wickstrom Group and I was very impressed. The are definately a cut above many that I have used in the past.

The service department Team at Pilson's are professional... - sharding

The service department Team at Pilson's are professional and ensure customer satisfaction. Jordan is especially knowledgeable and communicates well with customers. I highly recommend Pilson's for vehicle needs.

Thorough Customer Service - Walt's Report

I have purchased two vehicles from Freedom and I been very pleased with the service department. They do a 16 point inspection with each regular service call. They alerted me when tires needed to be replaced and they report on all items checked.

Technician did an excellent job on his video. He... - Pleased customer

Technician did an excellent job on his video. He thoroughly examined my vehicle and recommended the necessary services needed to keep the van in excellent condition. Oscar and Roger have been my service advisors and are very kind.

Currently stranded outside this Chrysler service... - Des

Currently stranded outside this Chrysler service dealership with no solutions to fixing our Jeep Wrangler after 2 weeks of service with the issue we originally came for not being fixed, $4300.00 later! We were told by Mike to come on Monday, they will give us a rental car and fix the problem they originally did not fix. Tech now agrees that he missed checking for tire rub (they said with “150% certainty” concluded before the knocking was definitely due to ball joints). The tech doesn’t even recommend adding wheel spacers. We were just told by Marco that they will only cover one day of the rental car and we have to pay the rest of the days while they order and charge us for more parts. We originally came in for a knocking sound while making a hard right turn and wheel alignment. After installing new ball joints, u joints, and sway bar that was supposed to fix the issue. Get to the dealership to find the Jeep battery dead outside, we get home, make a hard right turn...the knocking is still very present. $4300.00 and the problem still exists. This company is nothing more that parts dealers! This is not the first time we have run into incompetence with this dealership! 2 years ago we came for a air conditioning inspection and repair. 2 years later, the air conditioner is not working again. To find there never was an inspection in the first place, just a belt replacement. If you choose to work with this company, beware of the miscommunication from the middle people/parts dealers and try to talk directly to the mechanic. Their warranty is 2 years bc that’s their work only last that long. Careful when they say to come back in and they will fix it, there is no fixing, you will be stuck out with no solution, just pushing parts and their incompetence is something you will have to pay for. The wheel alignment still pulls to the right after repair. Beware!

Travis was able to verify my repair WAS in fact covered... - halliebushar

Travis was able to verify my repair WAS in fact covered under warranty after i had been told by a different service member it would be an $800 fix. Also had my repair done in less than 24 hours after dropping it off. Travis definitely made the "costly repair stress" disappear by going above and beyond for me, 10 out of 10 rating was given without a doubt!!

John in service was excellent,Everthing was done and... - bottomlinetrucking

John in service was excellent,Everthing was done and delivered as promised. Communication skills are excellent. They have been my preferred service center for years.

I’ve purchased my last 2 trucks from Riverfront, and I am... - cradd00

I’ve purchased my last 2 trucks from Riverfront, and I am very happy with sales and service. Both times I was treated well, and making a fair deal was not difficult at all. My trades were very close to what I expected in value which made the experience even better. The service department is always very professional and courteous and goes above and beyond my expectations. Riverfront will be the first choice when I’m ready for service or to purchase again. Thanks Riverfront!

Thank you Anthony and Alex for going over and above for... - towncar298

Thank you Anthony and Alex for going over and above for your customers you and all the service people are what make the dealership great.

I have 2 vehicles that we have serviced here, and 1 we... - Angela P

I have 2 vehicles that we have serviced here, and 1 we purchased from them. From an oil change and tire rotation to replacing the entire wiring harness because of mouse damage, top notch service every time!! Chad K is amazing in the service area! When we purchased Abel D was awesome at making sure I got EXACTLY what I wanted!