Fantastic Service - ron304
Holm Automotive Service department came through as usual. My wife’s Chevy Traverse had an electrical issue caused by a child who spilled their drink. Called Chuck Loader and he took care of it right away. He cares for the consumer and goes out of his way to make the experience as painless as possible.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
No pressure and very easy to work with - Lsguy20
Clifton was awesome to work with and the whole experience was smooth and easy. After four years of searching for a vehicle and dealing with pushy and arrogant salesman we are glad we waited and found these guys!
Used Car Assistant Manager
Relaxed no pressure experience! - Encore 18
Great place to buy a car! Ryan was great to deal with and explained and answered all questions. Brandon was great explaining details of car.
Helpful friendly and easy! - Arp13
My experience at Robert Brogden Buick was great! Mike walked me through every step of the process and was so accommodating. I never felt pressured or that my concerns weren’t being heard. I couldn’t have asked for a more smooth experience. I would recommend this dealership to all of my friends!
Friendly - Carlady
I have purchased all of my vehicles from Don and have very pleased with the service. I drive from the Missouri/Illinois border to do business with them. Always find what I want and are very helpful if issues arise.
Used car from Chris Charay - Angryveteran
I bought a used Hyundai Genesis from Chris Charay at Dale Willey Auto. I had no complications with the purchase and I was given fair trade. It was definitely worth the 34 mile drive from Johnson County to save money and to get proper treatment. There is no justification for inflated Doc Fees like you see at JoCo area dealers. For the short drive, I saved money and they had a tremendous selection of used vehicles and certified GM cars and trucks. Thank you Chris for treating me right, I will be back!
Great service as always - Buick
Our overall experience for both buying our vehicles and service of vehicles for almost 30 years has been 5 star. Highly recommend the entire staff.
Love this place! - Kansasgirl
I came in to buy a car for my teenager. I wanted a used car and I didn't want to spend too much. Abraham hooked me up and we got the perfect car at the perfect price.
Happy in our new Buick - BUICK#1
Had a very good car buying experience the sales person Jeff Gomez extremely knowledgeable when it comes to car buying western motors is a great place
Very Good Experience - SmithFamily
We came in to the dealership to look at one specific car. The salesman, Larry Ross, was very nice. He didn't pressure us to purchase a vehicle we weren't interested in or unable to afford. We were very impressed with how smooth the transaction went. We love our new car and appreciate all the help from the staff at Briggs.
Great place to buy vehicle - curlyhope
I would definitely recommend Midway Motors. We didn't feel pressured to buy, they gave us time to think about it, as it's a big purchase. We were very pleased with their customer service. When we decided to get a new truck, we contacted Chad and told him what we were looking for. We set up appointment and was greeted as soon as we came in. During this process we worked with several employees, and they were all terrific! Chad made sure we new exactly how the electronics worked in truck and he went over everything with us. We were very pleased with this dealership.
A smoke and mirrors dealership - BOUGHTAJUNKER
Bought a truck in a pinch. Walter Zitlow is a joke. Buyers beware. He has scammed many, many people for years. Only thing that saved me was a hail storm 3 weeks after my purchase. Do your research and go to a reputable dealership. This is not your place!
My van was daamaged by your car wash. - daveb
The day before I took my van in to be serviced I washed it and cleaned it. After I got it home I noticed water marks over several areas. I also noticed two small dents and a small scratch on the back of the van. This must have been caused by your car wash. They weren't there when I took the van in.
My question is will you repair the damage caused by your car wash. I also think you should ask if I want the car washed.
Very Best Dealership to work with! - hinson_16
Everyone I worked with at Randy Curnow was very friendly and professional. They made sure all my answered were answered before and after purchasing a vehicle from them. I felt like they treated me as a friend and not just a sale they were making. I have had very few good encounters at dealerships and I will say they are the best! I highly recommend going to them for your next vehicle purchase.
Multiple Vehicles over 20 year period - Don231
We have driven approximately 40 miles to buy and receive service on our vehicles at this location over a 20 year period. Scott in Sales and John in service are exceptional to work with.
Service - Jessica G.
Our vehicle was there for THREE weeks. We would call to ask about progress and several times we got an answer of 'we don't have any record of your vehicle being here.' Then we would get a call back later in the day to tell us that they were waiting on the mechanic or ordering a part. On Friday, September 29th we called to ask about the status of our vehicle. We again got the response that they had no record of our vehicle being in the shop. We were told Mike would have to call us back. We made plans to get a car dolly and tow our vehicle to another dealer because we had no confidence that our vehicle would ever be fixed. Then about 4:30 that afternoon Mike called back to tell us that our vehicle was fixed and ready to be picked up. We understand that the service department was very busy but there was not an excuse for 'having no record of our vehicle'. We are looking to purchase a new vehicle and we had considered looking at Beckman Motors, but that will no longer be a consideration.
I purchased a 2012 Chevy Malibu (37,126 miles) from LANG... - howcantheysleep
I purchased a 2012 Chevy Malibu (37,126 miles) from LANG CHEVROLET in PAOLA KS.
I told them (my mistake) that I had $4000.00 to put “down” on the purchase. At the “signing” of the contract we discussed GAP insurance. I had agreed on the $700.00 price of that. When the contract was placed in front of me there was a $2,265.00 service contract in addition to the GAP insurance. TOTAL: $2,965.00. I immediately asked about that since NOTHING had been discussed to me prior to me seeing this on the contract (is that sneaky tactic even legal?). FIRST CLUE of their kind of SERVICE! I was told by “Judy” (woman writing my contract) that this was a “bumper to bumper warranty and it is very important to get when you are buying a car that the “Factory Warranty” was out on”. I looked at my friend and asked if it was something they thought I needed. It seemed to be harshly added to a contract without any information. Miss “J” then turned around and showed me a bill of HERS from LANG CHEVROLET on her 2013 Chevy Cruze. She had the same warranty and it paid $800.00 to fix her car. The date was not recent and even then I thought “why would her car need such an expensive ‘fix’ that new and she works for the dealer?” Yet, at that moment I thought I would not have that kind of money so maybe this is necessary. I asked what all it covered. I got the “Bumper to Bumper” answer again. Before leaving with my new purchase I mentioned that the inside of the car was very very dirty and I wanted to leave it to be cleaned. I was given an “WE OWE YOU” coupon of sorts that states they are to DETAIL my car, Replace a piece of TRIM around my seat belt harness, and a free oil change. (The car was a CERTIFIED PRE-OWNED car so they were to do that kind of maintenance). I took my car back in 3 days to have it detailed. They had the car for 3 hours. When I pulled up it looked a little cleaner(washed?) although there were still bugs on the windshield, but the interior still had a spill across the dash and between the seats the shifter was still sticky. NOTHING had been done. SECOND CLUE of the SERVICE!! My friend was with me again and was furious. I talked him down and kindly left with my car asking about my “trim”, I was promised it was on order. After getting home and checking my mail I had my “Service Contract” in the mail. 15 pages of what it did not cover. I also noticed I had 60 days to cancel the contract. I called to cancel. Explaining why I did not want it, even stating at the time that it felt weird to me that no one discussed it with me prior to having it on the contract. She said, “I only put down what I am told to put down by the sales team” I was assured again that it was needed by the sales manager Joe and by Judy that it was a bumper to bumper and if I wanted a brochure of what it DID cover she could mail me one. Really? You have one and NEVER ONCE did I see it before you put it on my contract? THIRD CLUE of the service!! I asked her to please send it. I received the brochure in the mail 2 days later. It did state that I had what was called a WRAP insurance and it covered a great deal. I felt better. Still trying to be positive. 3 days later (driving) on the way to work at 4 a.m. (45 degrees) after turning on my rear defrost my back window blew up! Glass hit me on the back of the head. I was very frightened. This was Oct. 18, 2013. I called LANG CHEVROLET at 8 a.m. and they gave me to the Service dept. and he said he could fix my window for $350 dollars. I said I have a service contract and he said this would not be covered. I asked “why not, it happened when I turned on my rear defrost, I think it might be in my the heater??” He said it was in insurance thing and could not help me other than fixing my car for $350.00. I later called and talked to the OWNER MR LANG and he said he wasn’t going to fix the window because it was a “IMACT BREAK” and when I asked what that was he said “you wrecked your car”. I told him I did not have a wreck, then he said “then something hit your windshield with something”. This AFTER I had asked the service department to look at my car to see WHY it happened. I hung up called back and asked to cancel the warranty and get my $2,265.00 back. I was told that they applied that to my LOAN and I could not get it back. I was then sent to talk to MR LANG and he yelled at me asking if I “what do you want?? Me to pay for you WINDOW??” and I said I wanted him to look at my car to see why it happened. He snottly said to “bring it in then”. I hung up and decided to call back and have my money refunded for the warranty. They again refused. I demanded to have it canceled!! I got a letter today FROM VEHICLE ONE stating it was cancelled on Oct. 21. I have not received payment and looking at my note it is still there. I am paying interest on this warranty when I GAVE THEM $4000.00 ON THE DAY I bought that car. The sales man was nice when he was lying to me though. I actually told him several times how nice he was. THEY STILL HAVE MY MONEY!! I HAVE NO SERVICE CONTRACT.
I am looking into the legal aspects of how to get them to be fair but I did sign that stupid thing even when I felt like I NEEDED a SHOWER Afterwards. I have my friend who can state that the "service contract" was on the contract before it was discussed with me but they have 'all of them" and they are so good at lying. I will still try, but mostly felt I needed to help anyone else from making a mistake and believing in the "kindness" they seem to give.
SLEAZY CREW all the way around. I have so much more. To say. NO TRIM piece was ever ordered. I could go on and on and on…
If you read this and would like to get more information, please respond to this post! I am being FULLY HONEST here. I am writing other posts elsewhere. I hope this helps someone else!!!!
Great place to buy! - wc1350
Just purchased my 4th car from them and I couldn't be happier! Wouldn't buy from anywhere else. Great place and nice people! Zeth was very helpful to get me a good price and extra things I wanted done to the car with the purchase!
Holm Automotive Center Inc
Donovan Auto & Truck Center
Body Shop Manager