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I had such a wonderful experience dealing with Michael... - MWcustomer1
I had such a wonderful experience dealing with Michael and the Gates Nissan team. He was upfront and honest and helped me in my purchase as well as my trade in. I highly recommend home and the team for future purchases. Thanks again for all of your help. I feel like I received a more than fair deal and wonderful service. These are the best people to buy from. Michael, thanks again. You did a wonderful job in the deal. The showroom was so clean and safety was observed with the staff all wearing masks in observance of COVID 19 precautions. Bathrooms were very clean. Privacy was also maintained.
Top Reviewed Service Specialists At This Dealership
Dorottya was extremely professional and super easy to... - Hondeb
Dorottya was extremely professional and super easy to work with. She understands the Honda products and was able to make us comfortable with the CRV. Everyone we encountered at Honda was great...an impeccable staff...
The service department is so good it makes me want to buy... - Lawman
The service department is so good it makes me want to buy another Infiniti! The car is really good too! The entire dealership treats everyone with class.
Parts and Service Director
Great service department ! Got my vehicle in quick and... - jaime40165
Great service department ! Got my vehicle in quick and kept me Updated. I love the free shuttle service to work and they even pick me up
Body Shop Manager
I had a blowout on Sunday, took it in to Johnny that... - Janajadens
I had a blowout on Sunday, took it in to Johnny that Monday, I had a new tire on Tuesday. I had a few questions he took the time to answer for me, very very professional, very helpful, very nice! I love Frankfort Toyota and the whole team!
Assistant Service Manager
I did not have an appt.but was traveling within 2 days.... - jscb1228
I did not have an appt.but was traveling within 2 days. They helped me out is a time or need and worked to get my car running. Thabk you!
Hyundai Service Advisor
The team at Zimmer is absolutely great to work with and... - spartogin
The team at Zimmer is absolutely great to work with and went above and beyond to find and deliver my new Jeep Grand Cherokee with exactly the features that I was looking for even though it took some extra effort on their part, but special thanks to Christina and Nate who made it all work out! I love my new Jeep and would highly recommend Zimmer to buy your next vehicle from.
I appreciate James Beard and the rest of the service... - Ronald
I appreciate James Beard and the rest of the service department for courteous and timely service to my vehicle. Experience was good and very helpful
Prompt courteous staff; eager to serve their customers!... - twnolder
Prompt courteous staff; eager to serve their customers! Assured me that they would call as soon as my vehicle was done, and they did! It makes it a lot easier to bring my vehicle in for service or repair and know it will be taken care of.
Fixed Operations Director
Great experience. Jennifer help us out tremendously and... - Catetown1071
Great experience. Jennifer help us out tremendously and did everything she could to make sure we were satisfied. I love my car and highly recommend Tom gill
Danielle Great service Thank you - danawill
Thank you for your quick excellent service today 4-17-2020. Looking for the next one. Tell everyone in the service department Great Job Keep up the great work Excellent
The ONLY Toyota to go to in Louisville, KY - wester
If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family needs and doesn't use high-pressure service nor sales. I managed to drive the same Sienna for nine years up to 348K miles. The common sense approach and understanding what I need as a mother of three, specifically not nickel and diming me with repairs and service, John always helped me prioritize what absolutely was necessary or can wait. As I turned in my 348K Sienna, Glen also anticipated my needs, because this mom really wanted an SUV, but the Highlander just wasn't going to fit the bill and he knew that. He lined up the vehicle for me, I didn't even have to look. Rick worked with my budget, ,especially taking in to consideration I've referred customers and will have three new drivers in the course of the next six years. No games, no pressure at Toyota of Louisville. If it wasn't for the service team, I wouldn't be a returning customer for vehicle maintenance. If it wasn't for the sales team, I'd be purchasing elsewhere.
I had to update my google review because of the service... - cguilford
I had to update my google review because of the service department. I had a scheduled drop off 2 weeks out and when I got there they didn't have a loaner per my request. On top of that they found a vehicle for me to drive but wanted to charge a $55 day rental.
I've upped this to 5 star thanks to Tate in the service department for reaching out and taking care of my issues the same day.
Absolutely amazing place to get excellent mechanics and... - Monarchforgiven
Absolutely amazing place to get excellent mechanics and tires rotated Bill Ritchie is extremely caring that my Lincoln runs very well I’m so happy to know how much Bill does to help this Grama take care of my beautiful car thank you kindly .. Diana Keyer
Brought my BMW in to get my headlight bulb replaced. Mark... - JessB
Brought my BMW in to get my headlight bulb replaced. Mark made sure I was taken care of quickly! Was in and out in 10 minutes. Amazing service!
Kevin Turner did a great job! Especially with... - coryb29
Kevin Turner did a great job! Especially with communication. He provided multiple updates while truck was being diagnosed and fixed. Truck was completed in a very reasonable about of time.
scheduled maint and recall computer updates - B.BUSTETTER
All of the service staff are always friendly and willing to answer questions and provide service as quickly as possible and never return vehicle after service with dirty interior from service provided
Just bought a ficus from Nathan Hall at tri county ford... - Ann
Just bought a ficus from Nathan Hall at tri county ford on Saturday! Awesome experience and super quick! We will go back soon. He did a great job!!
Scheduling service was easy when I arrived at at the... - tbpinson
Scheduling service was easy when I arrived at at the dealership customer care was very friendly and knowledgeable was in For an oil change, but the service mechanic was awesome their where other issues that was brought to my attention. Issues was fix I was in and out in 1 hour.
Kerry Chevrolet Hyundai
Chevrolet Service Advisor
Service Advisor (Chevy)