Fantastic car buying experience! - Hannah Orgeron
After vehicle shopping for almost a year, I purchased a 2018 Honda Civic from Mark the first visit. Very professional and friendly salesman, and most importantly, very honest! Mark and Craig gave me a wonderful car-buying experience from the time my husband and I arrived until we left with my new car. We will definitely be purchasing from Barker Honda in the future.
Top Reviewed Specialists At This Dealership
Great A+ Place All Around Series Was Amazing - Justinreyes
Sales man was great.And Financial man was great. price of cars prices were fair and great to deal with trying to get prices down as low as they could get for me. Thanks again
Fast Car Buying - bluebeauty
Nick was right on point when he said that the process of buying a new car would be quick and easy. My wife now have a new Honda Civic she named Blue Beauty and she love it. Thanks again Nick we really, appreciate you. Mike and Sue.
New & Used Sales and Leasing Consultant
Amazing service - Lesdanseurs
Awesome service!! Quickly diagnosed & such amazing communication. My car was ready when I arrived & cleaner than I left it. I will definitely return for service
Bought a new car, last deal of the year! - Rizzo, Debbie
Went to Ryan Honda to just drive around on December 30, 2017, an hour before they closed. Salesperson, Kristyn, was walking around in the misting cold and I asked her a couple of questions. Needless to say, they stayed open probably an hour later for me to finish the paperwork for my HR-V! My previous Honda is 15 years old and has been “passed down” to my daughter, still in pretty good shape! Kristyn was awesome with her knowledge and help with purchasing my car!
A STELLAR DEALERSHIP - Saddened customer
After a disappointing experience with Premier Honda in new Orleans, we drove an hour and a half to Richards Honda. They ARE EXCELLENT! !!!we couldn't be happier! They made it easy, worked with us, it was the most pleasant car buying experience we've EVER HAD. Ask for saleseman Mark L. !!
delay in getting car repaired and false information - FiveYard827
I took my car to Holmes Collision Repair with moderate damage to left front area and bumper. I was told it would take two weeks to repair. I did not have car rental coverage and had to rent a car for$35.00/day. A month later I still did not have my car. I called several times and was given estimated times it would be ready, only to have it not happen. I told the shop manager, Butch, that I was paying for my rental myself and it was getting expensive. He said he would try to speed it up. That did not happen. I was getting irritated and called again and talked to Butch. I let him know what was on my mind. The next week my car was ready (after a month) and I accrued $1,200 in car rental fees. When I got home,I found that my windshield washer did not work. When I filled the reservoir the water ran on the ground. I took my car back to Holmes and talked to a new manager. Butch no longer worked there. He took it to the shop and told me it was not the hoses, but that. The water in the reservoir had probably frozen and cracked the housing. Iasked how that could happen since we have no freezing weather and the car was in their shop, He said he could order the part and install it but I would have to pay for it as it was not damaged in the wreck. He said they would have to remove the bumper to fix it. I took the car to Summer Grove Auto and removed the right front tire and wheel well. There was no damage to the reservoir. One of the two hoses (one for windshield and one fot rear window) on the resouvir was not attached. The mechanic filled the reservoir with water and the windshield washer now works great. It cost me $50. To get it fixed. My experience with Holmes Honda collision repair was a nightmare. It cost me a lot of stress and $. I would not recommend them to anyone. I certainly will never use them again.
Let me add that I bought my Honda CRV five years ago and have been using the Holmes Honda service department for my oil changes and other maintenance work. I have received excellent service from the service department and have no complaints about them at all. I will continue to use their service department as long as I continue to receive the excellent service I have received in the past. My complaint is strictly with the body repair shop.
Wonderful - Lisa Nevels
I was very impressed with Calvin’s knowledge n professionalism on my recent visit. Shane was very through on explaining what was dripping frm truck.
Thumbs up - LAET
Recently purchased a new Honda Civic. Chris was an absolute professional and made for a good buying experience. Will definitely look Chris up when it's time to buy again.
2nd Car!!! - Senorita Willie
Mr. David Nguyen sold me a 2017 Accord. Then sold my 16 yr old his first car. Experience was very professional & painless. Thank you David!!
Dishonest from sales to service!! - IHATEROYALHONDA
In a bind to buy after our van was totaled we ended up back at Honda since that's what we had before. We worked numbers and then once in finance so many numbers were thrown out that it wasn't until the next day or so that I realized it was a 6 year loan at a horrible APR when we have stellar credit! When I called our salesman he basically blew smoke up my xxx and told me to enjoy my new car.
Then we had this "great" service plan with free oil changes blah blah blah. Yeah a scheduled appointment took 3 hours the 1st time and 5 hours the 2nd time. On that 2nd 5 hours visit they damaged my 8 month old vehicle and returned it without telling me. The damage was from the bottom up clearly a claw mark from the rack. Service manager even said the tech had to know he did it. NO HONESTY WHAT SO EVER! Like I wouldn't notice! They did repair and repaint my door but with no warranty on the paint not fading differently than the rest of the van. At that point why would I ever want them to touch my vehicle again!?!
We took the loss and went to Toyota to help us out! Got 0% APR on a 5 year loan. Will NEVER STEP FOOT BACK IN ROYAL HONDA!!! I had emailed and called Wilt the General Manager with no replies what so ever. Once they make the sale they could care less!! Stay clear of these crooks!
Lomon - Lemon2016
Bought a 2016 Honda Fit new from Tiger Honda Gonzales Louisiana before I paid my first note or even had my permanent tag the transmission had to be pulled out and changed.Durning the same visit the drive shaft had to be changed.drove the car 3,0000 miles and the timing actuator broke motor had tapping noise and knock coming out the timing chain cover.while that repair was being made they heard a noise in the transmission and had to pull it back out.The noise was a cracked flywheel.picked the car up drove 3000 miles and now there is another noise in the engine compartment loud enough to hear from inside a building dropped off today 3/2/17 I have contacted American Honda on each account.American Honda had give us a extended warranty after transmission was changed and a $200.00 Honda loyalty card the last time.This don't mean anything to me because the car is not dependable.My wife commutes a hour each way to go to work and the car can't be trusted.American Honda said it is up to Tiger Honda of Gonzales Louisiana to take the car back.General manger Scott had talked to Jose Pozos and Sam Pack owners of Tiger Honda in Gonzales Louisiana and General manger Scott has called me on the last repair and said he talked to the owners and said they could not provide no help for us so I now own a $18,000.00 lemon.anyone want lemonade.I bought 2 new Hondas that day 2016 Honda Fit and 2016 Honda Civic and this is how I am treated
We bought our new 2012 Odyssey Touring Elite on July 16,... - ckgresham
We bought our new 2012 Odyssey Touring Elite on July 16, 2012. In early September the DVD player began scratching our DVD's and making loud noises. We called Walker Service and set up an appointment for 9-25-12. After waiting for over 2 hours we were told that a replacement DVD player would be ordered and would be in within 3-5 days, and ours would be replaced. After calling to track the order we were told the part came in on 10-4-12 to come in on the 5th and it would be installed. After waiting for over 2 hours on the 5th I was told that a DVD player would be ordered that Honda cancelled the other one pending inspection of DVD player. Why was it not inspected on 9-25? Why was I told it was being installed on the 5th? We set up an appointment for 10-10 to have the broken player replaced. After waiting for over 3 hours (with my two toddlers with me at every appointment) I was told that the navigation system was now not working that they got "air in the line'. Seriously, an electrical issues with "air in the line". I explained that we were leaving for vacation on the 12th that we needed our navigation system, which was working when I arrived, to work when we left. After a little back and forth between employees they took our vehicle back and got the navigation going again. At this visit my dash where the DVD player was taken out was scratched on the right hand side. We were told that entire console unit, not just the DVD player, would have to be replaced and that it would be in on the 22nd. Mike Thompson told me before I left that we'd be given a free oil change for our trouble that this was the first DVD player they had ever had to replace. We called on the 22nd and the part was not in. We were told that we would get a call when the part came in. I called 11-1-12 to track the part and was told that it came in on 10-26-12 that it "must have slipped through the cracks". We made an appointment for 11-9-12 to have the part installed and the scratches repaired. We arrived at 9 am and were told that our vehicle would be ready in 2-3 hours. We called at 1:00 pm and it was not ready to call back in an hour. We called back at 2:00 pm and were told it would be ready on Monday. We got a call around 4:50 telling us our vehicle was ready. We picked it up and the DVD player was working. The remedy for the scratches on our dash - they were filed down creating more damage than the original scratches, but camouflaged the scratches better. Because our oil life was at 60% when we were there we asked for an IOU for the oil change was told that they would remember us that we didn't need one. Over all this was not a pleasant service experience.