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Great! - caitlyn
With this being my husband and I's first car to purchase, we were nervous! Dalton & all of the staff made it so easy for us. We were very pleased!
Top Reviewed Specialists At This Dealership
Best day of our lives!!! - Jasmine Dauzart
Thank you so much for working with us we are GREATLY appreciated. Anyone that’s looking for a new vehicle go see Katherine! Extremely nice and very professional!!! Once again thank you for making us apart of the Legacy family!!!
Experience and fantastic - Samanth567
Dwayne Postell did a fantastic job helping my mom pick her new car Jeep Grand Cherokee from the time we got there to the time we left. He went above and beyond in showing us the different "buttons" in the Grand Cherokee that we were so lost on that most automobiles don't have in the previous years. Friendly, well experienced in his automobiles! I would definitely recommend my friends to go see him
Certified New Sales Consultant
I love my dealership - YallKnoJay
Chanteilé Britton always helpful with anything I need at the dealership and, everyone I send to her she takes care of them with they purchase
Sales and Leasing Consultant
My experience was very good. - marlorzim
I had no problems with my car in the service shop. I did not get any paperwork on what they did and don’t know when the next checkup and oil change is.
The greatness that Clark Crain provides - FELTON.REED
My experience at Clark Crain was awesome!!! They really work for you... Great hospitality!!! If you wanna ride give Clark Crain a try!! Great staff
Great Service - nookie
I recommend everyone to see Katherine Collins, she did everything for me & makes it happen. I will be sending everyone to her. She’s great...
Three words. Jon, Brian and Mike. - Bamc6981
I want to start by saying, I hate car dealerships. I have bought 4 new vehicles since 2014. So I was looking to trade my Tacoma in on a larger truck for awhile, so I called 4 dealerships and no response. I also called and left messages so someone could answer a few questions I had, no response. So last night around 0930 I saw a truck at Ralph Sellers. So I thought it was a long shot and I sent a message. 5 minutes later I had a response from Jon, the General Manager. He said send the vin and mileage and he could give me a ball park figure on my trade in. So the next morning after my dental appointment I started the 2 hour ride to Gonzales. Jon texted me back with good news about my trade. I finally found the place and was greeted by Jon, who then introduced me to Brian Leblanc. Being ex Military I look for things, but this young man was sharp. After we took our test drive he brought me to Mike in Finance. Another very sharp individual. I got a rate for the used truck at 9% from Navy Federal and he put the brakes on and got me a much better interest rate with less months to pay. I was grateful and the experience was very good. I always thought it was us against them. But these guys are on your side every step of the way. It was well worth the trip. I highly recommend you go to Ralph Sellers first.
Can’t go wrong - BillieJean
Joe Green delivers top notch professional service. Hands down he’s the best in car service and sales. Joe assisted with a car that west my travel and budget needs.
Amazingggg - Heatherleblanc3015
Thank y’all so much for everything. Y’all are amazing people and very easy going company!! I have to say i love my Jeep!
Great Customer Experience - Jeep Lady
My purchasing experience was great. I felt I was heard. Negotiations were fair and I purchased my new Jeep. I Will be recommending this dealership to others.
Amazing!! - Ashley40
I was a first time car buyer. Nick and his staff made the process as painless as possible. I absolutely love my new car! I would definitely recommend to first time buyers.
Scam!!! - Scammers
I have nothing good to say about this company ..service and cars suck. The only reason I gave 1 star is because I had to check one in order to post!! Pleas take your business elsewhere
Offered me a 500 trade value for a 3 year old car (40k miles - 2dayrules
We went there years ago to trade in a 3 year old Elantra that was never wrecked, clean, and had about 40k miles, for a Van since we had 3 young kids at the time. We waited forever and they were not very friendly, but eventually they drove our trade and let us drive a basic new family van. Again, we waited a long time after that (someone told us they were shopping around our vehicle) and when we finally got into Manny's office (a person with NO personality for compassion at all) he offered us 500 bucks for our car and acted like he was doing us a favor. We were shocked. He didn't care, a "take it or leave it" attitude, and no one else was running into the doors at that dealership. This place was a joke in a sad way.
Over priced - ram owner
Vaughn will over charge you for a simple easy fix once your warranty expires. They over charge on part prices as well as labor. Not a returning customer.
DO NOT DO BUSINESS HERE!!! - tinman.jeff
I’m from Texas working in Louisiana. I needed another truck so I figured if I’m making money here I should spend some here. They were extremely helpful to get me into a vehicle. Bending over backwards!! The truck that I had bought that evening, was brought in that morning on a trade in. It had not been thoroughly inspected yet nor serviced. Once I signed papers, these idiots have turned to crap!!! They were supposed to do a complete service to the truck. They only changed the oil. There were little issues that I found wrong with the truck and they refused to fix them. There was dent in the back quarter panel that I had not noticed when I bought it at night. The lights in the mirrors do not work. The rear door power lock does not work. The hood has a broken hinge. That’s just the beginning!!
I bought this truck early March. Nothing has been done about any of the repairs. And I still do not have my registration for the truck. I’m no longer in this area and they want me to keep coming back up there for 5 day paper tags. They keep blaming me for the issues when the incompetence of these people is truly impressive!! They sent me the title 6 weeks after purchase to sign for the registration. It was highlighted where to sign. I mailed it back immediately. 6 more weeks go by and I go to the dealership asking for my plates because the paper one has now expired. They told me that I signed it incorrectly (when they marked where to sign) They gave me more paper plates. And told me in 4 days they would have my stuff. This was 4 weeks ago with many uncomfortable visits and phone calls. I still don’t have my plates. They told me that my insurance was not valid and that Texas would not issue them. The insurance card that I gave them in March had expired in May. Naturally I have a new policy and a new card. They submitted paperwork from March. Then that had the audacity to blame me for that!! If they had submitted the paperwork in March when I bought the truck. None of this would’ve been an issue. Today is 6/26/19. I still have no plates. Nothing has been repaired nor scheduled to repair. And supposedly they have resubmitted the paperwork with the insurance policy card. They have not offered so much as a cup of coffee for all of the inconveniences!! And not even anymore of the of the paper plates for the truck. I wished that I would’ve read their reviews before doing business here. I would strongly advise against it.
BUY HERE PAY HERE will give you a much better service!!
Crooks and liars! - Btlemaire
Went to bring my jeep in for warranty, to have the front axle seal change because it was leaking again. Dropped my jeep off monday, called Wednesday to check see if my jeep has been looked at. I was advised by Corey stupid service manger that he could look at it for 8 days.... I called over dealers to see who could get it in sooner. I called All star could get it in next day. Well I was contacted by all start, to tell me my jeep warranty had been restricted..... She wasnt sure told me to contact jeep, I called jeep they informed me that Rainbow in Amite had flagged my jeep as flooded and water damaged. All lies my jeep has never been in water, I had to send oil samples to a lab to prove that it havnt been in water. Still fighting jeep over the warranty. I DO NOT RECOMMEND THIS SHOP STAY AWAY!!!
TERRIBLE, HORRIBLE, WORST EVER SERVICE DEPARTMENT - UNHAPPY CUSTOMER
I purchased a vehicle from these people, sales guy (Cole Guidry) was great. And that's where it stops. I had to bring my car back in for a few things, had an appointment, sat there, waited and waited and waited. After a few hours, asked what the problem was and they didn't even know my vehicle was in the service department. HADN'T EVEN BEGUN TO WORK ON IT !!!!!!! Fast forward to now, trying to contact someone in service, once again for the same issue as I previously had and left 4 voice mails on Friday, 4 on Monday and 8 or 10 on Tuesday. Talk about a total misuse of the answering machine !! Attempted to contact the manager of the dealership and yep, you guessed it, GOT HIS VOICE MAIL !!!
Terrible Experience at Allstar Dodge/Jeep - Randy Landry
Don’t waste your time traveling to Allstar Dodge/Jeep in Denham Springs as my son and I were treaded terribly by the sales manager Ben from the first moment that we met him. In the beginning we dealt with the sales representative Dillon, who was extremely pleasant to speak with. When he turned it over to Ben, our experience became a nightmare. He was very aggressive and wanted to be argumentative throughout each conversation that we had with him which was not necessary, and when I confronted him about his aggressiveness, and asked him to please tone it down as we were not interested in arguing, he asked if we wanted to deal with another manager, of which I said yes. My son and I truly believe that Ben was ready to leave, and wasn’t wanting to work with us. I have bought many vehicles within my life, and have never been treated like I was treated by Ben in front of my son as well as other customers there trying to buy a vehicle. When the other manager arrived he gave us a brief explanation of the numbers that they had, I then shook his hand, and said thank you. My son and I then just left the dealership as we felt Ben had made it impossible for us to purchase a vehicle from Allstar Dodge/Jeep. Afterward, I chatted with an online representative from Allstar who asked me for my phone number and email address of which I gave her. Within minutes I had what looked like a generic email response from the General manager named Jon Goodart who stated within his email that he wanted to hear from me at any time by phone or text about wanting to deal with me personally, and to offer me a deal that no other dealership would be willing to do. This was at 20:30 last night which was minutes after we left the dealership. I sent a couple of texts at that time to Jon, and it is currently 12:00 noon the following day with no response from Jon! Bottom line is that they did not want to come down from the high price of their jeep, and wanted to give me roughly $2,500 less than what my trade was worth according to KBB or NADA. These dealerships live and breath by the KBB or NADA when selling you a vehicle, yet they don’t even look at them when taking in a trade. My trade was worth every bit of $16,000 as it is in great shape, and they will get $20,000-$21,000 for this vehicle on their used car lot. Buying a vehicle is already difficult for most people, as they are try find something within their budget. Dealing with a manager who really seemed to want to be elsewhere rather than trying to help customers meet their vehicle buying needs is unacceptable! No one should have to deal with such an aggressive, miserable manager! Unless I get a formal apology, I will continue to share my terrible experience with everyone that I come in contact with about Allstar Dodge/Jeep in Denham Springs!
Service is poor - Tactcon
Took my Jeep in to have work done. Came back not complete. The worst service I have ever encountered. They have a excuse for everything.
Worst Experience Ever! - YouAlreadyKnow
Worst experience of my life. I have bought two vehicles from this place and my biggest mistake was allowing them to gain my business again after the terrible experience that I had with them the first time. Far too much to type!
Bait and switch - CharlieC
Honesty is not in this dealerships business plan. They advertise one price only to up the price when you arrive at the dealership. They quickly call the advertised price an error or tell you that vehicle sold. They add 495.00 to the price for services already given by the manufacturer plus charge hundreds in document fees. The more you know about this dealership the easier it becomes to travel to Metairie, Slidell or Baton Rouge and give up the local convenience. Don't believe me? Talk to anyone about the management of sales or service who has had to deal with them within the last year (2018) Buyer Beware!!
Excellent Customer Service!! - Kaitlin318
Best car dealership I have ever been to. Stephanie was very sweet and worked hard to find the jeep I liked even. Everyone I dealt with up there was extremely helpful! I love my new jeep and it was a pleasure doing business with Stephanie!
service - schuyler judice
Well let's start with the first time my jeep was worked on here I was told it would take 4 hrs. I called through out the day checking on it. With them telling me they haven't started working on it. When my appointment was at 730 am. Well to sum it up I ended up not having a vehicle for two days. Because of the lack of planning. So I thought it was just a xxxxx. The second time, Had some parts ordered for some warranty work. And I made the appointment at 730 again on a Friday. I call them at 230 to find out what's taking so long. And they tell me once again they haven't started working on it. This is a huge problem when someone needs their vehicles. Especially when told will take a couple of hours. Poor management.
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