Very Thankful - Bowdenj
Jason and Jeff, no hassling, no riff Raff, they kept it simple, and had me a car within 24 hours. I'm very pleased with their hard work and professionalism.
Top Reviewed Specialists At This Dealership
Fabulous - Ashley and Jeremy Williams
I would recommend kenny king as your sales man. He was very understanding of our needs and wants. He made our car buying experience very easy, we told him exactly what we wanted and he made it happen!!! Mr. Thomas thank you for Introducing him to us. Super happy customers
Expert Sales Consultant
Amazingggg - Heatherleblanc3015
Thank y’all so much for everything. Y’all are amazing people and very easy going company!! I have to say i love my Jeep!
Business Development Coordinator
Low pressure competent sales persons - good experience. - jeepbuyer
Julie Turpin was excellent to deal with. The entire process was pleasant. Had car picked out and purchased within 3 hours. The finance department was excellent as well.
Jeep Grand Cherokee - Kelleywaskom
Ryan was very easy to work with. We made the deal for our trade-ins and the new purchase over the phone, and everything was as he had promised when we arrived!
Sales and Finance Manager
Excellent Customer Service!! - Kaitlin318
Best car dealership I have ever been to. Stephanie was very sweet and worked hard to find the jeep I liked even. Everyone I dealt with up there was extremely helpful! I love my new jeep and it was a pleasure doing business with Stephanie!
Number one - Nan
Not just a great buying experience. Whenever I have brought my jeep in, for service or even a recall. Everyone I have dealt with, true professionals and putting customer first. Work done in a reasonable amount of time. Thank you More and everyone else.
Excellent service - Coreylsu21
My wife brought in her jeep for service and was helped by Audie Hebert. Audie was very polite to her and she told me she felt like he was honest and not treating her differently because she is a female. My wife has had anxiety bringing past vehicles for service because she felt like women are taken advantage of. Not this time. Thanks again Mr. Audie!
Best transaction ever! - kristarawlins
No pressure purchase! Friendly and knowledgeable staff. Love my Santa Fe! I've driven Toyotas for 20 years. I'm enjoying the change. Eddie is a rock star! We will be back!
Great Experience - Charlie24
Service Department is top notch. Chris communicated well back and forth with me and I was able to get my car back quick and fixed so that I had it for the weekend!
Lied about financing - 2bdeceived
I was worried that my payments were out of our budget, so the agent who processed me, with his boss standing over his shoulders assuring we were getting a finance special, promised that their special financing going on at that time would mean my notes would automatically decrease by $150 after the first 6 payments. Wrote it on my final breakdown financing sheet. It was only after I called them to see why the payments didn’t decrease is when he denied it, and after combing through the hundred pieces of final sale documents he printed out, what do you know, it was not there. Chrysler finance said they dont even refinance their own car notes, so the agent couldn’t have promised it, another lie. Then launched a fake investigation into my claims of being frauded, only to say that I am free to go somewhere else to see if any other company would refinance the payments. Of course no one wanted to. Oh yeah, motor keeps locking up on the vehicle, and I’m still paying $752 a month for a piece of garbage. Two disabled, once a month income people, preyed on by Chrysler Dodge in New Orleans. My husband died in anguish over struggling to pay a note for a dependable car to get him to dialysis, and my to my doctor appointments. I hope they all live to regret their evil doing.
Body shop - Dan1212
Had work done on a ram. Everthing they did was shoddy. Loose bolts and trim. Would bring truck to different body shop next time. So there!!
Crappy service department. They get a Zero in my book. - Betty Loyless
Never answer the phone, always have to leave callback info. Never call back. Have to stay all day when you do happen to get an appointment. I would drive another 100 miles for service.
Over priced - ram owner
Vaughn will over charge you for a simple easy fix once your warranty expires. They over charge on part prices as well as labor. Not a returning customer.
Terrible Experience at Allstar Dodge/Jeep - Randy Landry
Don’t waste your time traveling to Allstar Dodge/Jeep in Denham Springs as my son and I were treaded terribly by the sales manager Ben from the first moment that we met him. In the beginning we dealt with the sales representative Dillon, who was extremely pleasant to speak with. When he turned it over to Ben, our experience became a nightmare. He was very aggressive and wanted to be argumentative throughout each conversation that we had with him which was not necessary, and when I confronted him about his aggressiveness, and asked him to please tone it down as we were not interested in arguing, he asked if we wanted to deal with another manager, of which I said yes. My son and I truly believe that Ben was ready to leave, and wasn’t wanting to work with us. I have bought many vehicles within my life, and have never been treated like I was treated by Ben in front of my son as well as other customers there trying to buy a vehicle. When the other manager arrived he gave us a brief explanation of the numbers that they had, I then shook his hand, and said thank you. My son and I then just left the dealership as we felt Ben had made it impossible for us to purchase a vehicle from Allstar Dodge/Jeep. Afterward, I chatted with an online representative from Allstar who asked me for my phone number and email address of which I gave her. Within minutes I had what looked like a generic email response from the General manager named Jon Goodart who stated within his email that he wanted to hear from me at any time by phone or text about wanting to deal with me personally, and to offer me a deal that no other dealership would be willing to do. This was at 20:30 last night which was minutes after we left the dealership. I sent a couple of texts at that time to Jon, and it is currently 12:00 noon the following day with no response from Jon! Bottom line is that they did not want to come down from the high price of their jeep, and wanted to give me roughly $2,500 less than what my trade was worth according to KBB or NADA. These dealerships live and breath by the KBB or NADA when selling you a vehicle, yet they don’t even look at them when taking in a trade. My trade was worth every bit of $16,000 as it is in great shape, and they will get $20,000-$21,000 for this vehicle on their used car lot. Buying a vehicle is already difficult for most people, as they are try find something within their budget. Dealing with a manager who really seemed to want to be elsewhere rather than trying to help customers meet their vehicle buying needs is unacceptable! No one should have to deal with such an aggressive, miserable manager! Unless I get a formal apology, I will continue to share my terrible experience with everyone that I come in contact with about Allstar Dodge/Jeep in Denham Springs!
bait and switch - jew22
Had found vehicle online and called several times to confirm availability. Had rep set appointment to meet with Sales Manager, go over vehicle and discuss pricing. Arrived at dealership at set time and had to wait 20 minutes to see manager. Was then informed that vehicle that I had initially asked about had been sold. Offered to bring similar vehicle from another dealership at a higher price and was very unapologetic about the whole affair. Wouldn't buy \a vehicle here if you paid me.
Very poor customer relations. Rate it NO stars..
Worst Experience Ever! - YouAlreadyKnow
Worst experience of my life. I have bought two vehicles from this place and my biggest mistake was allowing them to gain my business again after the terrible experience that I had with them the first time. Far too much to type!
SORRIEST SERVICE IN TOWN - Tbucketlover
Mark Dodge has the sorriest service department and the most uneducated people working in their shop to do service work !! Brought my 2015 Ram in for an oil leak and a problem with the fuel tank pulling away from the support brackets. Was told by their so-called mechanic that he couldn't find oil leak but could see residue coming from the weep hole between the motor and transmission and stated that there was a vacuum problem with the fuel tank caused by the relay controlling the fuel pump staying. When I asked him why the battery was not affected by the pump staying on he had no answer and just stated they were going to replace the relay to see if it would fix the problem. This told me he had no clue what the problem was and was nothing more than a parts changer !!! I WILL NEVER DO BUNESS WITH MARK DODGE AGAIN !!!!!!
service - schuyler judice
Well let's start with the first time my jeep was worked on here I was told it would take 4 hrs. I called through out the day checking on it. With them telling me they haven't started working on it. When my appointment was at 730 am. Well to sum it up I ended up not having a vehicle for two days. Because of the lack of planning. So I thought it was just a xxxxx. The second time, Had some parts ordered for some warranty work. And I made the appointment at 730 again on a Friday. I call them at 230 to find out what's taking so long. And they tell me once again they haven't started working on it. This is a huge problem when someone needs their vehicles. Especially when told will take a couple of hours. Poor management.
Hebert's Town and Country Chrysler Dodge Jeep RAM
Landers Dodge Chrysler Jeep RAM - Bossier City