went there this evening to look at and with a goal to - Meganchampagne93
went there this evening to look at and with a goal to purchase a used GMC truck. our sales lady was nice and easy to work with. we knew what we wanted to be at monthly note wise, we knew what the value of the used gmc truck (which they are selling it for way over the value as it is) was before going in, we also knew the value and other trade in offers we received for our current truck (2024 toyota tundra, platinum), we did the research. we got there and discovered the hood paint is peeling on the gmc so we will need to get the hood repainted. First, They offered us lower than the value of our trade in (and much lower than we had previously been offered elsewhere), which we accepted thinking maybe we could work on the total of the gmc considering it was used & the hood needing to be repainted. But they were not willing to work with us price wise for the used truck, they basically lost a sale over $125. if a dealership is that tight, that they can loose a sale over $125……that’s not a good aspect. (we can say we could have adjusted to simply pay the $125 difference but we knew going in what we are comfortable paying monthly & what we feel is considered fair for the used gmc). hindsight is that the dealership is a multimillion dollar company, with multiple dealerships. First off, it wasn’t a good deal in numbers in the first place, secondly, if a dealership can’t adjust by $125, that’s a concerning factor. Although, after reading reviews of the dealership on yelp after the fact, I’m not surprised and kinda glad we didn’t purchase from there (seems like nothing but a headache for any type of service). Do better, be a better business.
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