Amazing dealership - djordan2442
The dealership is amazing they treat you like family Jenn & Kim at the VW/Audi Desk are amazing. The entire staff from the Greeting when you drive in to the entire staff. Cory and Pat at the rental division to everyone working there
The new show room and waiting area is unbelievable..I can't say enough good things about everyone
Top Reviewed Specialists At This Dealership
Vehicle Sales Rep
Vehicle Sales Representative
Great Experience - laturmel
Ed responded to my inquiry in a timely manner with pictures of the exact car I had been looking for, so I went to see him. He was very professional, friendly and helpful. The atmosphere was relaxed and pressure free and quite honestly the best car buying experience I've ever had. Thanks Ed Giroux for doing a great job for me, I'll be sending my friends and family to see you!
Internet Sales Manager
Internet Sales Consultant
Tire pressure light came on. - Barbara
Starkey has always been my auto repair service. Came in no apt because my low tire pressure light came on. They took me in right away, Sebastion checked and took care of my problem, also explaining that the cold weather can do. that.. Great Service always.
Very good customer service - Jpiekart
Dan was very helpful, responsive and gave overall good customer service. Thank you for helping me get my new car!... also thank you for sending someone to fetch my keys. I was so excited about my new car I forgot to leave the old car keys with you.
Sales & Leasing Consultant
Truly amazing experience ! - Jeffl
From beginning to the end I was truly treated as if I was a member of the family. There was no hint of pressure and all my questions were answered with respect and dignity. If you are looking for a relaxed car buying experience you can do no better than to stop by Ripley and Fletcher !
ANOTHER SATISFIED CUSTOMER - cjthomas
I had a price, package and model in mind, Augusta Quirk was the only one who meet all my standards.
Bought the truck, and I'm still happy one year later.
I love the service, the attention to details and timeliness of transactions.
Great experience! - Daniellefrye
My husband and I found my Volvo XC60 at Weirs GMC Buick. Our salesmen was Lancer and I can’t say enough good things about him and the entire staff at this dealership. They allowed me to take the car home for a two day test drive so I could make my decision. The purchasing process was quick and easy, took all of an hour and a half, and we felt like family throughout the whole experience. I would recommend this dealship to anyone.
Ford Escape SE is Great "BUT" - Scottyblue
Ford Escape SE is a Great vehicle and worth purchasing. But there was some untruths going on with Sales which my wife and I didn't like plus the financing guy was a bit pushy. . .
Enjoyable - Dude
A great sales staff !! Dave was a big help !! They all were happy to have there and stayed late to make the sale happen. Great job wiscasset ford!! Thank you again
Scam artist - Carguy85
Worst dealership I've ever dealt with never deal with salesman shawn or the sales manager Jason both a couple a con artist they'll tell you one thing and do another after the sales made we found problems after a week of owning the car and they refuse to fix it all the commercials are a bunch of Lies I never once was able to talk to the owner I would not recommend these bozos to anybody
Service Issue - Bill
I have my 2013 F150 serviced at Casco Bay Ford in September. They noted that my front brakes needed to be replaced and my tire tread was getting low. I had the front brakes replaced and new tires put on. I had Lyme disease so the truck wasn't used until this last month. I notice the inspection sticker was due so brought the truck into Casco Bay Ford for a sticker. Now they tell me it will need rear brakes and the front strut is leaking and if will cost over $900.00 to get fixed. Makes me wonder what they looked at back in September since the truck wasn't used since they last worked on it?
Service after the sale - Mdawes
I was happy with my buying experience but that's as far as it went. I bought a 2015 Ford explorer that an interior issue that needed to fixed after 2 visits and several phone calls my issue has still not been resolved as promised, they don't even have the decency to return phone calls. I would not recommend this dealer.
Big Communication Issues - transitconnect
Had an appt. a few months ago to have a recall part replaced as per the manufacture. (Initially, the Service Dept. didn't want to do this and told me that it wasn't needed. I called back again after going home and re-reading the notice that Ford had sent me advising that this be done) Arrived at the correct time and date that I was given the appt. for and I was told that I wasn't on the schedule. I was questioned as to whom I spoke with, and what their name was, but since it was several weeks after I made the appt. I had forgotten the name.(Made me feel like I was being interrogated) A new appt was made for a Monday morning two weeks from then. Again I arrived on time in the afternoon, and they were searching for paperwork for my vehicle. Then I was told that the part wasn't delivered the day before (deliveries on Sunday ?) and I was one of five people whose parts didn't come in.(Made to feel like hey, I wasn't the only one inconvenienced. I did ask why I wasn't called earlier in the day and notified that they would have to cancel, but I didn't get a direct answer). Another appt was sched., and this time the part was replaced without any issues. A week or so later, I received a phone call telling me that the wrong part was put in (the manufacture sent them the wrong part I was told) and I would have to bring my vehicle back in once again. I was given an 8am appointment, and I was told "we gave you an early appt., so that we can get you in and out early in the day and then you can be on your way !" Drove there on snowy roads and arrived at 0745 and I left my van. It was supposed to be an hour and a half job. I was called at TWO P.M. !!! Their shuttle driver did pick me up in my vehicle, and I was told that 'they had several emergencies." I asked two different people why I wasn't at least called and notified that it would be later in the day and the several emergency story was repeated. Although they are very nice there, I am just not feeling the love. When and if I purchase another Ford product, I will definitely shop around for a dealership that has a good reputation for its service dept.
Faulty brakes - William H Pladson
I seldom write reviews but the Quirk Ford at Belfast Maine was so outrageous that I’m compelled to share it with the world.
In November 2014 we bought a Ford C-Max Energi, a wonderful car, by the way. One year and 16,000 miles later the car failed the annual inspection with defective brakes. The rotors were deeply corroded and pitted. We took it to Quick Ford service and they bald-faced told us that it was ordinary wear and tear. Nonsense.
We took it to our neighborhood mechanic. He inspected the brakes and was aghast. He called another Ford dealer in Bangor Maine and described what he saw. We were told to deliver the car to them right away, which we did. Darling’s Bangor Ford replaced all four brakes with pads and rotors using the Ford warranty totally free of charge.
Little Deer Isle, Maine
Professional and Friendly! - consumer34
We are very pleased with our recent purchase and enjoyed working with Mike. We live out of the area where there are many more dealer choices, however we will readily consider Pelletier Ford for our next vehicle.